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Automated interviews and psychometric testing The challenges awaiting graduate jobhunters

Graduate opportunities are on the crest of a wave currently, writes Ruairí Kavanagh.

SCREENING INTERVIEW AND specific screening criteria are now part and parcel of the graduate recruitment landscape.

Whether it’s detailed interviews via telephone, online ability or psychometric tests or delving deep into a candidate’s social media profiles, recruiters now make it their mission to ensure that the applicant who lands the job is one who is very well suited to the role, their company and their culture. 

In this year’s gradireland Graduate Salary and Graduate Recruitment Trends Survey we asked employers what method, or methods, of pre-screening they used before inviting candidates to interview.

A pre-interview telephone call remains the most common practice, with 46% saying they used this, while online ability tests (42%) and online psychometric tests (39%) were also very popular.

Obviously, these are more common in roles that are technical or analytical in nature and are used as a filter through which to sort applicants who may not measure up in the hard skills department.

Video interviews are used by 37%, the fourth year in a row, this method has increased in popularity.

I want to take a bit of a closer look at this, because there is some confusion around what video interviews actually involve. Traditionally a video interview was akin to a Skype call, where you would chat face to face to your potential employer.

Increasingly, video interviews now take the shape of automated video interviews. During an automated video interview, you’re not able to see anyone, you can’t read any facial expressions or judge a tone of voice to gauge how you are getting on.

In these interviews you have to record your answers to a series of questions that display on the screen every few minutes, and average of between 6 and ten per interview.

Once you’ve recorded your answers, the session ends automatically, and your answers are then available for the employer to view.

No second takes, no second chances. Sounds daunting right? Well according to more research we have done here at gradireland, it is, with students and graduates identifying the automated video interview as the stage of the application when they are most likely to drop out of the process altogether.

Employers know this is tough, and in some ways that’s the point, to see how you react in unexpected circumstances.

Some time ago I got the views of careers expert Sinéad English, from the consultancy HILT, on this process.

Students receive an email with a link to an interview site and they have normally three to four days from then in which to complete the interview.

“The email contains some advice on what to expect and how to prepare in order to perform well,” English said.

“Most employers will allow you to do some practice questions to see how you look and sound but once you start the interview there are not normally any opportunities to retake questions.

My advice would be to get used to talking to a blank screen, ask someone to review and critique your practice responses and make sure you make full use of the practice zone.

Although you can’t see the employer, they can of course see you when reviewing your answers, so make sure you are in a well-lit environment and be aware of the importance of body language and delivery,” English explained.

‘A pipeline’

If you get past this phase and get to the interview room, you can expect to face a competence-based interview, sometimes in front of a panel or indeed followed by a technical interview for roles which have very specific technical requirements.

In terms of other selection criteria that employers use, having the right core competencies and achieving a minimum 2:1 in your degree are the two criteria most common amongst employers.

Other common criteria are relevant work experience, passing in-house psychometric testing or studying specific degree courses. The actual university you studied in is not of relevant to most employers.

In terms of what employers deem important when attracting the right graduates, 87% said that they believed career development was the most important element, followed by company culture and employer brand perception.

With current generation of graduates more aspirational then ever before, this reveals that employers are seeking to position their graduate offerings to match this desire amongst students to work with an employer which is the right fit for them Perks and benefits and starting salary were significantly behind these three factors, as were other factors such as location and job security.

The gradireland Graduate Salary & Graduate Recruitment Trends Survey is now in its 13th year and reveals that the average starting salary for graduates has now broken through the €30,000 barrier, standing at €30,409, with 81% of employers seeking to either maintain or increase their levels of graduate recruitment.

It’d definitely a good time to be a graduate, but it’s worth remembering that many employers now view their graduate programmes as the start of a pipeline for developing their future leaders.

Graduates have more choice than ever before, but employers are more demanding than ever before, which is reflected in the rigorous selection processes which are now the norm for many graduate positions.

Ruairí Kavanagh is editor with gradireland.

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    Mute Patrick O'Farrell
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    Aug 29th 2019, 8:04 AM

    In general psychometric tests prove people are good at psychometric tests. With enough practice an applicant can give exactly the required answers for the role applied. I’ve seen in my experience people who have met the psychometric criteria for a job role but on a a practical and personality sense are completely unsuitable to the role. Face to face interviews give better idea of the candidate and suitability for the role.

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    Mute John Horan
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    Aug 29th 2019, 8:19 AM

    @Patrick O’Farrell: University only proves people are good at passing the exam nothing more. All of it are just filtering processes to get you to the face to face interview. The face to face interview will always be the last hurdle to pass. The process before the face to face is just to make it more efficient for the employer

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    Mute Dave time
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    Aug 29th 2019, 8:27 AM

    @Patrick O’Farrell: Face to face are similar, in that they prove that you are good at interviews and coming up with lies quickly. I’ve seen people who interview amazingly but have no work ethic or ability to work on a team. With their previous employer giving them a good reference just to get rid of them.

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    Mute Lisa Rowe
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    Aug 29th 2019, 8:22 AM

    Had a bit of a psychometric test to apply for a part time job at KFC the other week…. Madness! Do they think im gonna be conducting psychological warfare on them chicken fillets?

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    Mute Chin Feeyin
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    Aug 29th 2019, 8:57 AM

    @Lisa Rowe: Did you get the job?

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    Mute Angry Steve
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    Aug 29th 2019, 5:36 PM

    @Chin Feeyin: doubtful, there AI scripts have picked up on her post!

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    Mute Fifty Shades of Sé
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    Aug 29th 2019, 8:04 AM

    It’s like the employers read some dystopian sci-fi novel by Philip K. Dick and thought it was an instruction manual.

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    Mute wacker macker
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    Aug 29th 2019, 12:13 PM

    I remember going for a job as a handyman. The foreman asked me if I could fix leaks, loose floorboards etc. I said “no,” he asked me how come I thought I was a handyman if I could not do these simple jobs, to which I retorted “I’m handy because I just live around the corner” True story.

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    Mute Dominic Leleu
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    Aug 29th 2019, 8:55 AM

    The best interview is a test period.

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    Mute Kevin Organ
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    Aug 29th 2019, 11:18 AM

    I remember an interviewing manager wanted to use a psychometric assessment measurement as part of the interview process. I asked which one and when they answered I refused on the grounds that it was a measure that was never tested for validity, reliability or consistency in any peer review process. Too many companies these days fall in love with absolute Psychobabble nonsense with no grounding in any science.

    I firmly think that if they wish to use these psychometric measures, they have the responsibility to be fully aware of what the test is measuring and its limitations in its scope. It’s a sad fact that some places will base their hiring and firing practices on half baked measures that were probably just tested on a handful of undergrads or a few employees.

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    Mute John Horan
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    Aug 29th 2019, 11:53 AM

    @Kevin Organ: or are very easily gameable. Once you know what the criteria of the job and employer is then it is very easy to skew your answers in the test to give them what they want….with one caveat that you have the abilities required

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    Mute Daniel Bohan
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    Aug 29th 2019, 9:55 AM

    Keep your CV to 1 page, in PDF format, with keywords related directly to the role. By doing these three things, you’ve a significantly better chance of getting past the AI filter and getting an actual interview.

    A typical internship in Google/Facebook for example, generates 150 thousand applications, and most are filtered out/binned by AI.

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    Mute Dave Hammond
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    Aug 29th 2019, 11:38 AM

    @Daniel Bohan: The current generation of social media obsessed youngsters seemingly think ability to use a search engine is a skill. Hey you should give me a job because I can sit at a desk and use Google and Facebook all day and you can pay me for that. ;-)

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    Mute Earth Traveller
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    Aug 29th 2019, 3:26 PM

    @Daniel Bohan: Your comment about PDF files is interesting. I was once told to send a Word file because ‘we can’t search PDF files on our database. Also, if using PDF it is important to ensure the file is saved as searchable text and not as a ‘picture’ (or whatever is the technical term).

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    Mute Daniel Bohan
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    Aug 29th 2019, 4:51 PM

    @Dave Hammond: is this related to getting a job/interview?

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    Mute Daniel Bohan
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    Aug 29th 2019, 4:53 PM

    @Earth Traveller: of you’re serious about a job in Google/Facebook it should be one page pdf that’s all I know. I work there so I know it’s true

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    Mute Daniel Bohan
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    Aug 29th 2019, 4:55 PM

    @Dave Hammond: using a search engine in the right way is skill. Ie Boolean search. The new generation know more than us so to answer your question, yes “googling” is a skill

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    Mute Daniel Bohan
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    Aug 29th 2019, 4:56 PM

    @Earth Traveller: I promise it’s all based from pdf

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    Mute Daniel Bohan
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    Aug 29th 2019, 4:57 PM

    @Dave Hammond: so your response is to stop these skills.

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    Mute Earth Traveller
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    Aug 29th 2019, 5:16 PM

    @Daniel Bohan: Thanks for the advice which I’m sure will be useful to others. The last time I had a job interview was 37 years ago, so I’m guessing I may not be the type of candidate your employer is looking for.

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    Mute Earth Traveller
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    Aug 29th 2019, 9:19 AM

    “The actual university you studied in is not of relevant to most employers.” Given the increasingly globalised nature of the workplace, this should definitely not be the case. I would certainly want to understand the provenance of a university before I would employ its graduates.

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    Mute Charles McCarthy
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    Aug 29th 2019, 6:56 PM

    Really depends on whether your hiring educated or intelligent folk. There’s a difference.

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    Mute TamuMassif2019
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    Aug 30th 2019, 12:26 AM

    The younger they are then the cheaper they are???

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