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The RSA says it is dealing with unprecedented demand for driving tests. Alamy Stock Photo

Five weeks shaved off driving test wait times this month, with further reduction promised

The pressure is on at the RSA to solve the driving test backlog.

FIVE WEEKS HAVE been shaved off average driving test waiting times since the start of the month, as the Road Safety Authority (RSA) responds to political pressure to reduce the backlog.

Brendan Walsh, who is in charge of driver testing at the RSA, told The Journal that by July the average wait should be down to 18 weeks, from 22 weeks as of yesterday and 27 weeks at the end of April.

“Come July, we would hope to start seeing really, really big decreases, starting at around 18 weeks and then driving on down,” Walsh said.

He added that staff have stepped up by working Saturdays and bank holidays to clear the backlog. Forty-one new testers have started work and 50 more will be in place by the end of the summer.

The government is pushing the RSA to hit a long-standing target that waiting times should average 10 weeks. The agency has been told to meet this goal by September.

The RSA published its plan to achieve this aim this morning. The RSA’s testing system is dealing with “unprecedented” demand for driving tests, with 100,000 currently wait to be tested.

Over 250,000 tests were completed by the agency last year, the highest number ever – but still not enough to clear the backlog.

Brendan-Walsh RSA chief operations officer Brendan Walsh RSA RSA

The RSA is opening more testing centres and expanding testing hours, with tests to run from 07:25am to 7pm going forward, it said today.

It said it will also use a targeted booking system so that areas with greatest demand will be allocated slots proportionally.

Work to deal with the testing backlog began almost a year ago, Walsh said.

The RSA sought government approval to recruit significantly more driving testers – equivalent to a 20% increase in the organisation’s headcount – last June. However, it took some time for this recruitment process, which was approved by government last September, to be completed.

Sam Waide, chief executive officer at the RSA, apologised this morning to those who have been waiting a long time to get tested.

“We know how frustrating and disruptive these delays are — especially for people who need a licence for work, college, or caring responsibilities,” Waide said in a statement.

The RSA will publish progress updates on wait times every fortnight on its website.

“We’re asking customers to support the effort by cancelling early if they cannot attend, so that appointments can be offered to others. Every cancelled slot that’s re-used helps us reduce the backlog faster,” said Waide.

“Also, we’re urging customers to ensure they prepared for their test as over 4,000 tests so far this year couldn’t be conducted for reasons such as vehicles without a valid NCT, Tax, Insurance or not deemed roadworthy.”

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    Mute John Horan
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    Sep 16th 2014, 2:57 PM

    I’d be very surprised if Apple weren’t reading your email for integration with things like Siri, for example,not that I think it’s necessarily a bad thing when done responsibly, I just find the claim very dubious. I also think it is a bit much for Apple to claim that the US don’t have a backdoor, perhaps Apple haven’t given them a backdoor, but considering the lengths the NSA have gone to, it would be surprising if they couldn’t or wouldn’t put some sort of backdoor on Apples servers.

    Apple certainly don’t have the same commercial interests in peoples data that the likes of Google and Facebook have, but it seems a bit unbelievable that they have zero interest, and a bit naive of Tim Cook to suggest that the US doesn’t have access to whatever information they do hold.

    Still though, it is nice to see Apple turning these sort of issues into a selling point.

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    Mute Virtual Architect
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    Sep 16th 2014, 2:56 PM

    If he said “we won’t collect your data because it’s illegal and we might get caught” then I’d accept that as a reasonable statement. But for a businessman to say “we’re not interested” is clearly a lie. Of course Apple is interested in your data!

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    Mute Gerard Casserly
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    Sep 16th 2014, 1:43 PM

    Great news, now terrorists and drug dealers will be tripping over themselves to get the new iPhone.

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    Mute Cpm
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    Sep 16th 2014, 1:45 PM
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    Mute why?
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    Sep 16th 2014, 3:58 PM

    the devices themselves don’t need to be (fully) compromised to ensure a nice juicy dragnet.

    If they get in all the networks in the world, which they’re not far off doing, it doesn’t really matter what Apple claim, or deny.

    https://firstlook.org/theintercept/2014/09/14/nsa-stellar/

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    Mute Anthony Mulcahy
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    Sep 16th 2014, 1:41 PM

    The fear factory that is the media…. Someone is telling porky pies and my bet is its the never ending sensationalism on the telly every night that is to blame… once again

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    Mute Cpm
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    Sep 16th 2014, 1:43 PM

    What in the name of God are you talking about?

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    Mute Ablitive
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    Sep 16th 2014, 1:58 PM

    Says Apple….A corporation that utilizes the forbidden fruit logo.

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    Mute Mark Byrne
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    Sep 16th 2014, 2:13 PM

    Apples are good for you Frank!

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    Mute Cpm
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    Sep 16th 2014, 2:14 PM

    Why did you change your name, Frank?

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    Mute Robert Squires
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    Sep 16th 2014, 1:52 PM

    Not interested in personal data ye ok ??

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    Mute Thierry Rat
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    Sep 16th 2014, 3:00 PM

    They pass it on to NSA

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    Mute Joe Sullivan
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    Sep 16th 2014, 3:08 PM

    Yeah and im the king of Sheeba. This from a company with original sin (the devil) as their logo and who first prices their computer at 666.66. Have never bought any of their tat.

    Ps – im not religious, I just hate satanic bstards…. like Bono.

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    Mute dna30
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    Sep 16th 2014, 3:23 PM

    Actions speak louder than words… But change the Terms & Conditions as a first step.

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