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Dublin: 16 °C Wednesday 19 June, 2013

Healy Eames drops appeal against €100 train ticket fine

Fidelma Healy Eames has dropped her train fine appeal and has paid the €100 in full.

Image: Mark Stedman/Photocall Ireland

FIDELMA HEALY EAMES has said she has dropped her appeal against the fine issued to her after she boarded a train without a valid ticket two weeks ago.

The Fine Gael senator received a €100 fine when she was found without a ticket on a journey from Galway to Dublin. Healy Eames said she thought she could buy a ticket on board as she had done on previous occasions.

Speaking to TheJournal.ie the Senator said she has dropped her appeal against the fine, and has paid it in full, as she thought it was important to “remove the focus” on her.

“The meeting went well, it was a robust meeting and I highlighted the issue that so many people have experienced”, she said.

Healy Eames said Iarnród Éireann have committed to initiating a review of customer communications to help ease confusion over purchasing of tickets.

Since receiving the fine Healy Eames said a significant number of people have contacted her expressing their confusion surrounding ticket purchasing policies.

“This arrangement is too confusing and absolute clarity needs to be communicated to all train passengers so people are not unintentionally breaking the rules and finding themselves fined in the process,” she added.

Iarnród Éireann last night said it had held a “constructive” meeting with Healy Eames yesterday, with its ticket sales policy being one of the topics discussed.

It added that the ticket dispute in Healy Eames’ case had been “resolved satisfactorily”.

Read: Irish Rail says Healy-Eames ticket dispute ‘resolved satisfactorily’

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Comments (33 Comments)

  • Instead of paying her unvouched expenses just issue her with a travel pass

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  • I think it’s important to note that, on this particular train route, the ticket offices are often still closed for early morning commuters and so when the ticket inspector comes around, you just buy one off them- no hassle. It’s different from busier train stations in Dublin. I know there is the issue of ticket machines but when I first read the story I completely understood what had happened.

    Bu… as a public representative, she should be making a concerted effort to ensure that situations of this nature don’t arise.

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  • “this arrangement is too confusing”…well if buying a train ticket is beyond this politician,then we are screwed

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    • As the Great Chinese Philosopher Confusion himself once said:

      ‘buy where I ticket?’

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    • She was able to buy a ticket a few weeks before, but couldn’t this time – sounds a pretty incoherent service. iarnrod eireann has improved but some of the ways they work are still laughable. She was well within her rights to appeal.

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    • So if you arrive at a station and the ticket office is closed could you explain how you could buy a ticket? Or would you just miss the train?

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    • If she’s using the train service, then the first thing she should do is use her head and find out exactly where you buy your tickets, not just show up and assume things. If the ticket office is closed, then you use the ticket machines. If by some strange reason both the ticket office AND the ticket machines are not open or working then you can complain. And if why couldn’t she have bought the ticket online the day before which would have saved her a hell of alot of time.

      But i guess forward thinking and planning doesn’t come naturally. If she’s not smart enough to figure that out, then what hope does she have as a politician.

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  • Peter 25/07/12 #

    In France if you don’t have a ticket you must notify the ticket inspector who walks the length of the train and buy it from him , Ireland is backward when it come to tickets, lets say your in a rush or late and you have to jump on the train, you should be able to buy a ticket on bord

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    • Agree with Peter you should be able to buy a ticket on the train. Why do they bother checking tickets ?. The guy who checks the tickets could easily sell tickets also. Obviously they want to avoid everybody who gets the train doing this.

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    • Completely agree!

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    • mattoid 25/07/12 #

      Maybe the ticket inspector could sell tickets on board for 10% more than the kiosk price to encourage people to buy before boarding but still facilitate those who are running too late to do so. Or is that too sensible?

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    • mattoid – That’s what happens on a lot of trians abroad. It makes complete sense. Given that there’s an inspector on board every train why not just do this.

      I haven’t been on a train in a long while and most times I’m leaving from Dublin so you have to have a ticket before you get on the train but to be honest I always thought that you could buy a ticket on board if for some reason you weren’t able to buy one in the station.

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    • You do not have to go as far as France to find an example.

      Northern Ireland railways has a similar system and the collector/inspector regularly walks along the train asking if anyone wants to buy a ticket.
      Sounds like CIE has decided it is not a commercial organisation trying to maximise revenue through good customer service but another bye-law enforcing agency.

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  • She’s making such a song and dance about that event it’s insane. There is no confusion about the rules, thousands of people everyday are able to abide by them.
    She should have paid her fine weeks ago and moved on like anybody else would have.

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  • Peter: yup same in Poland, if you don’t buy ticket at the till, but you approach ticket inspector / on-board train staff you can buy with no penalties. If they approach you to check ticket and you don’t have it then it’s too late.
    Once I was in big rush and jumped onto Dublin Dart never realizing I don’t have a valid ticket (new week).
    Then at Connolly it was dead easy to sneak out through the gates with morning crowd as main gate did not work so people were showing the guy their cards I could flash that guy over there my old card and 99,99% I could be through, he wasnt even looking what people were showing him. But not, I had “better” idea and approach kiosk before gates and told staff their about it and that I want to pay for this fare. Yeah…right… documents please and fine issued 100 eur. I tried to argue this decision, no chance. Then I got letter from Irish Rail Revenue Protection unit which I responded back in writing with my reasoning – that however I forgot my ticket is outdated I honestly approached controller first, rather than doing sneak through the gate. Not a hope.
    I paid the fine and send them “thank you” letter for punishing honesty and said to them in the leter that if this happens to me next time I’ll make sure I’ll try to sneak through gates as it does not pay to be honest with Irish rail. Maybe someone will cop on there, maybe not…

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    • I had exact same experience when I rushed onto Dart about to leave, in order to make an important meeting.

      At destination I approached ticket window to pay, in fact to buy a return if possible. But being honest — I could have just walked through, there was no check — got me referred to Revenue Dept and a €100 fine.

      Unlike you, I argued my case by letter. I think I just wore them down. In the end I said, Fine, see you in court, and I’m sure the judge will agree with me that your approach is off the wall. Never heard another word.

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  • I got the train to Tipp from cork a few weeks ago. Purchased my tickets at the credit union beforehand. On the journey up, my ticket wasn’t checked. On the journey back down to cork, the train had broken down in Kildare so a bus was laid on but my ticket was again not checked. Saved 8 quid thanks to the credit union and another 30 thanks to Irish rail. :-)

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  • Oh what a big gesture? Will this by any chance come out of your expenses?

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  • Yes, but has she apologised to the Ticket Inspector whose ear she chewed off?

    And how can Irish Rail be any clearer? Did she fail to notice the “No ticket, no travel, no excuses” posters plastered all over their train stations?

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    • This is not what happened. Somebody else who saw the incident said she did nothing of the sort and incidentally the person who posted that comment on boards.ie subsequently removed his post about it.

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  • plynch 25/07/12 #

    This is a bit like the story of a cat who got scared after climbing a tree and the fire department had to come rescue it.
    How much does this government official get paid and this is the output…

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  • I understand that you and I and every other tax paying Citizen pays for her ticket anyway – why? I ask – I travel to Dublin from Tralee in my work about once every three weeks – I pay at my own expense !

    Why not the same for everyone ?

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  • And then all the confusion re finding ur seat as they only put the names with lights on at last min. The last time on train this big American woman with kids almost belted this older man out of “her” seat.

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  • I suppose the €36 million that CIE got changed their mind in following it up ! ! !

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  • The Irish Rail system of having Ticket Sellers/Inspectors onboard sporadically is ridiculous. No idea for late-comers to know if they can get one onboard or not. I got Fined €100 once despite making myself know. Argued the case that I’d the money on me but Train was departing early (6 Mins.). Won the case but even then, the RPU at Connolly split-hairs over 2 Mins. They still charged me the Full-Fare and never gave me Return Ticket though, the Shanks.

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  • Fidelma is a she knows the rules. This is akin to shoplifting.

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  • Wish I could afford to just splash out €100 for peace and quiet.

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