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Dublin: 10 °C Thursday 2 April, 2020

Irish Water letter containing human excrement sent to call centre

The incident has been reported to the gardaí.

Image: Mark Stedman/Photocall Ireland

A LETTER CONTAINING human excrement has been posted to the Cork call centre which is dealing with Irish Water customers.

The company, Abtran, confirmed that one of its offices in Cork received an item of post in recent days containing some “offensive matter”.

It is understood this was human excrement. The item of post was inspected by security personnel at Abtran.

News of the incident emerged on The Opinion Line on Cork radio station 96FM this morning, with two separate staff members telling the programme about their experiences with items being sent to Abtran in the post.

In a statement this afternoon, the company said:

Abtran confirms that all necessary security protocols are in place for mails received including provisions for the health, safety and welfare of staff on an ongoing basis.

Abtran described this as an isolated occurrence and said it has reported the matter to the gardaí.

Contrary to some reports which said that two members of staff had to be hospitalised the company said that, “no members of staff were impacted directly by this occurrence other than it being an offensive matter”.

Read: Check out this amazing portrait of James Connolly … on an Irish Water registration pack>

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