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Updated 3.45pm
AIB HAS SAID that its debit cards are now operating normally at all ATM machines following earlier reports of customers experiencing problems for a third day in a row.
A spokesperson said this afternoon: “We can confirm that AIB Debit Cards are now operating normally at ATM machines, including non-AIB ATMs. AIB is continuing to monitor the situation very closely.”
Earlier customers said they could not withdraw money at non-AIB ATMs. In an update this morning, the bank said its own cash points are “working as normal”.
“However, some AIB customers using AIB ATMs could be impacted if they have previously attempted to withdraw funds at a non-AIB ATM earlier in the day, where the total value of their attempts is greater than the daily €600 ATM withdrawal limit.”
The limits were reset at midnight last night and will be reset again tonight. A spokesperson said the matter is being investigated as a priority.
“We…are taking all necessary steps to resolve as quickly as possible. AIB, again wishes to apologise to customers for any inconvenience caused by this issue.”
Credit cards are working without any issues and customers have been advised that they can shop online.
Shoppers will also be able to use their cards at point of sale terminals in stores. Cashback continues top be subject to a retailer’s own policy.
First published 10.48am
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Bet they won’t forget to charge
Was just thinking the same thing. They charge you a fee each time you use your card for a store purchase or withdraw. (Unless you have a student graduate account. Then you dont pay any fees) Customers should not have to pay any charges for using their card within the past 3 days or however long this problem goes on for, it sure isnt fixed!
Luckily, I’m with Uls.. Huh??
Free banking for me.
‘Customers have been advised that they can shop online’
Give me a break it’s a couple of days before Christmas. We don’t want to order online, we need god damn cash and we need it now. Stick your advice and get your machines sorted!!
Pathetic in this day and age, but goes to show what is thought of us !!!
What are you talking about… It goes to show what they think of us?? Seriously get a grip.
Hardly a life changing incident !
Happy Christmas to all the miserable B**tards out there !
Clearly banks capacity to meet the needs of their customers is diminishing. This is hardly surprising given the cartelised and cosseted nature of this industry.
What’s required here is a reversal of pro-morale hazard and greater competition in the banking sector.
“Of all the many ways of organising banking, the worst is the one we have today.”
“What we cannot countenance is a continuation of the system in which bank executives trade and take risks on their own account, and yet those who finance them are protected from loss by the implicit taxpayer guarantees.”
Mervyn King
I wouldn’t say its pathetic in this day and age so much as an effect of the highly digitized and computerized banking system which is still developing.
The banks don’t want this shit happening either. It’s a hassle but let’s not get dramatic.
What’s wrong with shopping online with next day delivery? Still plenty of time for that.
Just wait until we have the cashless society the EU want so badly. This sort of problem would paralyse the whole country. Then let’s see the s*it really hit the fan!…Can’t wait.
My mate was able to get cashback on his pint last night. No trouble there.
But the people who love a good moan hate alternatives.
Would not have happened 6 years ago, would have just taken out any one of the 6 credit cards in the wallet and proceeded!!!
Simple solution
1. Back garden
2. Shovel
3. Big jar
Any questions ?
Where do you live?
Everyone keep an eye out for a van that has “foxys” on the side if it. In that house head to the back garden and the bit that has no grass, that’s where the cash is.
Ah jaysus now I’m going to have to move it and I’m not telling anyone it’s under the shed
Doh..
How big is this jar? We talking notes or cents?
Be sure to draw yourself a map. You don’t want to end up like that kid in Stand By Me.
@byys
Notes of course
I hardly come across as someone with any sense
Or John Gilligan.
Sorry, that was as a reply to Pokey :/
I cant withdraw money using my aib card but thats cos theres no money in it not because of technical difficulties!! Shoite!! Lol… Happy christmas peoples….
Maybe the Mayans got it wrong by a year
Here we go again my nearest aib atm is 5 miles away and I don’t drive
I have a feeling that in years to come, some disgruntled employee will come forward and tell us that all these problems in Ulster bank and Aib et al. were deliberate and as a result of liquidity problems.
Liqudity problems? Because you couldnt take €200 out?
Do you have any idea how ridiculous that sounds?
Most definitely not liquidity problems. All banks have made too many cut backs with IT.
This is the result. Simple as that.
Maby aib is short on cash and seeking to “restrict” withdrawls !
Maybe you haven’t a clue what you’re talking about.
Maybe people should start using their heads… Banks should not be used as a life line, use them for DD etc and keep ya cash in PO or at home
I kneeeeew i would get slaughtered….yaaaaaaay
With the increase in robberies at the moment that would be a daft thing to do
Well I agree with you Dave, it’s not on that people try to get cash, don’t, and then their accounts are debited anyway. You try this a couple of times and then you have absolutely no access to limited or maybe completely depleted funds. Their help line is a joke. Have wanted to complete an online travel booking for the new year and can’t risk it being declined and my account debited at the same time. This is very serious for a lot of people.
online transactions aren’t affected
Not according to a lot of people posting on here yesterday, prefer to go with the personal experience account of things than a statement from AIB. Would you risk it?
Strange that there’s been no issue whatsoever with credit cards. A sceptic might think AIB made more money out of them or something….hmmmm
A knowledgable person will know that credit and debit cards are different and clearly the problem is accessing funds in your current account from non AIB ATMs
Glad I am not an A.I.B customer now… Already had problems with ulster bank last year despite being a B.O.I customer my company is with Ulster bank so it effected my wages going through for 3 weeks.. I do pity all the A.I.B customers and esp in the run up to Christmas… totally unfair that with all their IT experts the issue is still on going…
You’d be busy switching… Better to have a few accounts and keep a bit in each in case of emergency.
What’s my money doing in your house Fred!
Brilliant!
Disgraceful.
We need something similar to what the Monetary Authority of Singapore have forced upon the banks with Notice 644. It ensures they provide notice within the hour of any critical system failures and provide a resolution within 4 hours. Each critical system has a maximum total downtime allowance of 4 hours per year, which means it becomes imperative to provide proper HA/DR. The banks also get a week to provide a detailed explanation of the systems, businesses and customers affected by the critical system failure, as well as the root cause, how it was rectified and what has been done to ensure it won’t happen again.
Noise, sounds excellent. But……….lots of the same banks that operate in Singapore and in Europe would have hissy fits and scream; “it can’t be done !” If it was ever suggested anywhere in Europe. First of all though, a really strong regulator is required.
Merry Christmas.
So last time Ulster Bank had problems, reverting was leaving them. Now Bank of Ireland had a problem on Friday so everyone us leaving them. AIB still having problems and everyone will now be talking about leaving them.
Truth is people like a moan about anything and the bank will not be affected by customers leaving in the slightest.
Permentant tsb is the very same – customers are having same prob
Im a PTSB customer and havent had any trouble. I’ve used my card several times over the weekend and haven’t used a PTSB ATM once.
And a debit card transaction. Just there in the pub. That worked too.
Sitting in the UK and tried to draw money yesterday from Barclays ATM, no joy… Not sure how to get cash now…
You can try do a western union transfer from your current account online.
Keep your receipt and pass the charge to aib
Ulster Bank must be having a party this weekend, as for once it’s not them with technical issues.
Cannot withdraw money at aib ATMs either today. Rang card services and was told ” we have had no reports of card issues today” I mean c’mon 3 days in a row now is taking d piss.
Pleased that I have accounts in each of the three main. Got a bit worried other day when both AIB and BOI had problems. Don’t want to think about if all 3 have problems, could always use UK account and pay fortune in fees.
I have used AIB POS yesterday and today no problems took cash back each time.
Still a bit nervous, AIB are my main account and with branches being closed over the next few days can’t go in and draw over the counter.
God help us all if they do move to a cashless society.
It’s simply not good enough
https://www.skrill.com/en/home/ ,put your money with them no bank charges only 10 euro a yr .u get your own MasterCard debt .with them 4 yrs already no problems .;)
No bank charges only 10 euro a year. That’s a charge you know that.
€10 annual charge.
€1.80 per ATM cash withdrawal fee
€2.95 to transfer it back to your bank acc.
It would also take 3-5 days to transfer from your Irish account to Skrill, (transfer fee from current account too)
They are not working. just got a service not available in the boi in Rathmines. the aib machine in Rathmines is out of service also
Not really an inconvenience usually just go to an aib one anyway not like ulster bank ha
it not working in aib machines either
Out of order over Christmas ” ATM on high st Kilkenny not working to day ” ye AIB said they would be “bet all ye big bankers got your Xmas presents today ) I mite not be able get what the kids want off Santa as they could be sold out . Have a good Christmas bankers
Maybe you should be taking a good look at yourself if you left it until this weekend to do your Christmas Shopping.
Exactly, you had 51 weeks before now to do it. Problems happen, get over it.
one world , one bank, one currency, one people…if we had unity there would be none of these problems..
ball is in your corner UN
The AIB Internet Banking site has problems now too – as of 10am this morning My “Available Funds” were not balancing with my “Current Balance” minus my “Pending Transactions” …. for a moment I thought someone has sent me a pile of cash !!!!
AIB are not making ANY COMMENT about that problem, if they even know about it !!
have your say