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Dublin: 7 °C Monday 9 December, 2019

Bank of Ireland says problems with debit cards being declined is now resolved

There were widespread complaints about transaction faults this afternoon.

BANK OF IRELAND has confirmed that its Visa debit cards are now working normally after customers experienced problems earlier today.

Many customers of the bank were complaining of Visa debit cards being declined at ATMs and during in-store transactions this afternoon.

Bank of Ireland has issued a statement saying that the issue has now been resolved.

We’re confirming all of our Visa debit cards are now working normally for all point of sale chip & pin transactions and for withdrawals at all ATMs. We’re sorry for any inconvenience this may have caused.

Bank of Ireland has confirmed that it is aware of the issue and that it is working to resolve it.

A number of people have said their cards were being declined at ATMs, while others said their cards were declined in stores when they tried to purchase items. Some Irish customers abroad were also affected.

One holidaymaker who spoke to said that two of their Bank of Ireland debit cards were declined in a supermarket in Italy this morning.

“Bank of Ireland leaving customers high and dry again as ATM and point of sale transactions are failing for some,” Sinn Féin TD Pearse Doherty said in a tweet.

“Reports of Irish abroad who can’t pay hotel bills and are now in danger of missing their flights. Sort it out. This is happening all too often.”

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