
THE FINANCIAL SERVICES and Pensions Ombudsman has warned about a scam after people received calls from an individual claiming to be a staff member from the organisation.
The warning comes amid the Covid-19 pandemic, which has offered new opportunities for scammers.
The scam involves someone calling individuals claiming to be a Financial Services and Pensions Ombudsman staff member. He tells people that he’s ringing to arrange refunds of €3,000 for consumers from their bank.
The activity has been reported to gardaí.
In a statement, the Financial Services and Pensions Ombudsman’s office stressed that “this is a scam and the individual has no connection whatsoever with the FSPO”.
“Anyone who receives a call of this nature should not engage with the call and report this activity to their local Garda Station,” the statement said.
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Any decisions made by the ombudsman that leads to compensation for consumers are left to the business or organisation to pay – the ombudsman is not involved in paying out money to people.
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