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CONSIDERING IT’S BEEN around for six years now, it’s a bit surprising that undo send for Gmail has been an experimental feature for so long.
Until now that is. Starting from today, Undo Send has now been made an official feature of the service.
What happens is if you send a mail, you have a certain number of seconds to undo it before it’s officially sent which is handy if you accidentally click send too early. It’s a handy safety net to have should you ever find yourself in that situation.
Those who already have it activated won’t need to worry as it will be switched on by default. For those of you who don’t, now is as good a time as any to turn it on since it’s a little easier to find this time (If it doesn’t appear in settings, you’ll have to go into Labs instead).
1) Go into settings.
2) Under general, find the Undo Send feature (it’s the ninth entry under Send and Archive).
3) Tick the box and choose the length of time for the option to be displayed.
And that’s it. It’s recommended you give yourself the maximum amount of time (30 seconds) so if you shortly realise you said something you shouldn’t, you have more than enough time to recall it.
Wouldn’t eircom be better off splitting their retail from their wholesale businesses ? Like what ESB did.
We’d all be better off
They can’t.
Eircom own the lines and are responsible for their maintenance. If you have your phone calls and line rental with say, Vodafone, then the line is still an Eircom line – it’s still Eircom engineers that repair it, because Vodafone pays them your line rental.
As far as I can work out from this – what they are saying is that if you had your line rental with another phone company and you had a fault, Eircom were prioritising repairing faults on Eircom customers lines, leaving you to the bottom of the pile. Which is illegal – because technically they are all Eircom lines and not serving them equally is leaving their competitors looking bad and is anti competitive.
They are split; Eircom wholesale and Eircom supply. Repped for them for a while and that was bit of info at training anyway!
Would make sense… We should have kept the network under Government ownership (managed by a private company) and sold off the retail part… Let other retails compete as well….
That way broadband roll out could have been easily rollout… It would be like our road structure… Done right it would have provided a top class network supported by all the payers… If a company wants to set up in a remote town they could have the government provide broadband as part of an infrastructure deal…
I think it’s nuts that they are fined over this. Of course their own customers should get priority!! It is ridiculous. And no – I don’t work for them. I am a very happy UPC customer.
But Enola – unless you are a UPC customer and they actually laid your line, you are an Eircom customer – regardless of who you pay your rental to. They merely pass that on to Eircom on your behalf.
But Shanti, it was done in the UK. BT, and Openreach. BT did own the lines, but now Openreach are responsible for maintenance for all operators. Irrespective of who it is. And they are a completely separate entity.
My mistake, it’s still a sub division of BT.
The mantra we were always given by management when we said that customers complained about line rental fees, was that the line rental didn’t cover the costs of maintaining the lines.. This may well have been utter lies – but it may also have been true.
If it is true, it would explain why other operators didn’t really invest in the actual provision of lines, NTL pretty much went bust out of laying lines in new developments around Dublin (Lucan if memory serves) – leading to them selling out to UPC, who had a lot of cable there from the TV services to build upon – they’re making a fair stab at it and fair play to them – but they have a secondary product (calls / TV) to make up losses with.
Of course it could have been Eircom playing the “poor us doing all the work while they take the glory of cheap calls” card, but you do have to wonder why the other guys wouldn’t invest the same way as UPC and Eircom have..
This article is correct in my opinion. Some time ago, as I am a computer technician, I was dealing with a problem of poor broadband speed and severe noise on phone calls (this was NOT due to missing or faulty filters). The contract the customer had was not with eircom. I contacted the technical help line of the customer’s provider who carried out extensive tests and determined that there was a line fault and to report it to eircom. This I did and was told that as there was no contract with eircom and that as the phone was working, they would take no action. I left at that stage and advised the customer that they should follow it up with their provider as I could do no more.
Another customer had very poor broadband (this time it WAS provided by eircom). The technical help person told the customer that the modem was old and faulty and offered a FREE replacement provided the customer signed up for another year. The customer received and installed the new modem with exactly the same poor performance. This customer moved to UPC and I got involved when the customer called me to set it up for him. I suggested that he should terminate his contract with eircom as UPC was working fine. He asked me to talk to eircom on his behalf to explain his problems to them. Eircom said that as he accepted the free modem he was tied by contract for the year even though the replacement modem failed to solve the problem. I asked eircom how the customer could exit this contract and they said if he paid them €400 they would cancel his contract!
John – contact Comreg.
That “free” modem would have cost max €40 to buy, to force a customer into a years contract (with a €400 get out fee) without resolving their issue cannot be legal..
Especially if the understanding was that the modem was to resolve the issue, it hasn’t, I would hazard a guess there’s a breach of contract there.. And possibly a recording of the call too (if the call was longer than 10mins racall definitely recorded it, whether it’s still on file is another matter).
Eircom have to revert to sneaky underhand tactics like this in order to try and scare customers into not leaving them. Why oh why anyone stays with them is beyond me. Their call charges are 4 times what we currently pay our supplier.
Who’s your supplier Magoo? Pee’d off with eircom myself.
Used to be with vodafone and phone used to have an intermittent fault which eircon were not able to fix or even find, but when I joined eircon they were able to fix it after one phone call!!
Where does the money go? And what is it used for?
Office Christmas Party.
U don’t begrudge comreg that do ya?
In the uk they split bt to bt retail and bt wholesale ,why cant we do that here ?
Because we are thick and our politicians are corrupt.
Eircom is a privately held company…
It is split into Eircom Retail and Eircom Wholesale. Technically, Eircom retail are customers of Eircom Wholesale, as are Vodafone, O2, imagine, ifa telecom and all the other landline providers that use the Eircom line. All customers using these providers are customers of Eircom Retail.
UPC have their own infrastructure which they built from the ground up starting after deregulation of the industry which occurred in 1998, because they built from the ground up so recently is why they can now offer higher Internet speeds, and because it is a fibre optic cable it can hold more call traffic allowing UPC to offer cheaper call rates and higher Internet usage allowances. where UPC are losing out is that they will only offer their service in the major towns and cities.
I wish we could vote for Irelands worst company – Eircom has to be up there. Everything and I mean everything about their approach to business is dinosaur mentality.
Debt, higher prices than competitors’, inconsistent BB speeds, offering stupid bundle packages, woeful marketing campains, poor infustructure, – the list is endless and I doubt it will be long until they are extinct.
Wake up Eircom, no one wants to pay €54+ P/M for out of date broadband speeds!
Better apply for the ceo position then. You’ve clearly got a plan
Shanti there has been free installation/connection of line for over a year now so that shouldn’t be an issue and as for caps and speed there all the same now…… Also you can ow get broadband without the need for line rental with eircom now…..
And yes I do work for the company ;)
I wasn’t aware when we signed up to install our line that you could get a competitor to install, because when I left Eircom you had to have a line installed already in order to be able to switch it.
Eircom wanted €99 for installation and the cheapest package was €40 per month with a 10gb cap.
That is scandalous. 10gb? Sure 3 give me more than double that on my mobile per month!
There’s no e-fibre where I live as yet..
Vodafone no connection fee, €35 per month and a fair usage policy of 300gb.
There was really no need to think about it, having worked for Eircom the last thing I wanted to do was feed the beast.. I saw how much of a mess they made of everything first hand so I certainly didn’t want to be a customer!
(Although to be fair, Vodafone are just as bloomin useless.. Why can’t we have an efficient, well run company in this country?)
I can vouch for Mark.
So can I, go on lad:-D
FAILCOM!
Can’t wait for my cut of that. Twice they’ve made appointments with me for efibre installation and twice it wasn’t done because they terminated the order. Someone will ring me back soon to sort it apparently. i guess they’ll look for my bank details then.
Just beware Sandra, you may be tied into a new contract by signing up to e-fibre.
I know but they’ve breached it numerous times at this stage!
This is true. Out of curiosity, what are you waiting for them to install?
Do you have a line yet?
You could sign up with another supplier – they are supposed to get your line set up for you, Vodafone waived the connection fee and will give you broadband as fast as your line is capable of.. Sky gave me a load of twaddle about not being able to do it, but they are obliged.
No need to sign up to Eircom, and with the prices and caps involved in e-fibre it’s not even worth it. Go with someone else – if there’s e-fibre in the area, they will give you fibre.
They have to switch over to vdsl and install new modem. Already have 170 quid credit with them for all the problems!
Cool, was just curious to know. Thanks.
Eircom me testicles!
What I’d like to known is what does that johnny come lately shower do with the 200 odd k?
Anyone, for the last choc ice on this one?
Lazy lazy “journalism”. Vodafone bought Perlico years ago. You don’t even mention the other significant OLOs
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