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Broadband

Irish broadband among Europe’s worst for running slower than advertised

EU data shows download speeds are usually only 85 per cent as quick of advertised – and uploads are even lower.

IRISH BROADBAND USERS are being routinely delivered slower internet connections than they are advertised, according to an official EU report.

A pan-continental study released by the European Commission has shown that the average Irish broadband connection offers download speeds that are only 84.7 per cent of the capacity a customer is actually paying for.

In terms of the actual speed versus the one advertised, this is the fifth-worst record of any of the EU member states.

Upload speeds are even worse, and average at only 72.5 per cent – the third-worst of any member state.

Ireland’s broadband connections also take longer to open popular websites during peak hours – with only one country, Cyprus, having a slightly longer wait.

Irish users connecting to Google, Facebook and YouTube had to want an average of 2.24 seconds for the pages to finish loading – even though those web companies make heavy use of Irish data centres, which should mean a quicker connection.

By comparison, users in the Netherlands waited only 1.05 seconds for the same pages to load.

The survey also found that Irish connections had the second-highest ‘jitter’ – where connections are subject to momentary lapses so that data speeds are inconsistent.

This means Irish users have slightly more difficulty in using voice-over-internet services like Skype. Only Italy has a higher jitter rate.

The data is not entirely negative, however: it showed that Ireland is slightly below the EU average in terms of packet loss – the rate at which small pieces of data are lost somewhere during a connection, corrupting the data being transferred.

Ireland also performed well in DNS failure rates, meaning it was relatively rare for a person’s broadband connection to have trouble identifying how exactly it should connect to the desired website.

Read: Ireland has a better than average rate of high speed internet connections

More: Ireland above EU and OECD averages for internet access

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