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Dublin: 6 °C Saturday 22 February, 2020

Thousands without service as Meteor works to resolve network issues

Phone and broadband services have been affected.

A MAJOR NETWORK outage has left thousands of Meteor customers without service.

Around 4,000 fixed-line users in the Leinster have been prevented from using the internet and making calls.

Impacted areas include Duncannon, Ballycullane, Campile, Duncormack, Fethard, Foulksmills and Wellington Bridge.

Some mobile users in West Cork, Kerry and parts of Dublin have also experienced difficulties with data, calls, messaging and top ups.

Meteor said the problem was caused by a fibre break in its network near Passage East in Waterford yesterday evening.

The network said its teams have been working through the night to repair the break.

“Repair efforts require a substantial level of work across multiple teams,” it said.

We are doing everything possible to restore service to all impacted customers.

Meteor apologised for the disruption and said it would issue further updates as soon as possible.

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About the author:

Catherine Healy

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