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#Ombudsman

# ombudsman - Thursday 10 October, 2019

Three Irish nuns had their pensions restored after intervention by the Ombudsman

The sisters’ payments stopped after they returned from Portugal to live in Ireland.

# ombudsman - Wednesday 25 September, 2019

Ombudsman criticises use of hotels as emergency accommodation for asylum seekers

Peter Tyndall called for more powers for the Ombudsman’s office.

# ombudsman - Tuesday 30 July, 2019

Years of mistakes: How the Department of Social Protection mishandled social welfare overpayments

Some overpayments have not been recovered because of a litany of mistakes by the Department of Employment and Social Protection.

# ombudsman - Thursday 13 June, 2019

Schools are teaching 'difficult' children for fewer hours as an invisible way of suspending them

Ombudsman Dr Niall Muldoon said anecdotal evidence shows some children suffer disproportionately from “reduced timetables”.

# ombudsman - Tuesday 28 May, 2019

Complaint to Ombudsman after man 'distressed' over hearing instrument noise during surgery

The Ombudsman received more than 3,300 complaints about public services last year.

# ombudsman - Monday 8 April, 2019

Ombudsman criticises HSE and TUSLA over care for children with disabilities

The collaboration between the HSE and Tusla is still of concern, the ombudsman said.

# ombudsman - Tuesday 26 March, 2019

PSNI refers its handling of Tyrone disco crush to Ombudsman

The PSNI has said the first officers at the scene “withdrew to await further police support”.

# ombudsman - Wednesday 13 March, 2019

Direct provision: Complaints about lack of cooking facilities, accommodation and refusals of transfer requests

Complaints from residents were about food, lack of cooking facilities and the availability of transport.

# ombudsman - Wednesday 14 November, 2018

'People die when lessons aren't learned': Report criticises HSE failure to address patient complaints

Just 10 of 36 recommendations in a 2015 report have been fully implemented.

# ombudsman - Wednesday 20 June, 2018

Foster mother gets backdated payment of €28,600 after Tusla cut her allowances

The woman’s allowances were reduced significantly when her two children turned 18, despite them both having intellectual disabilities.

# ombudsman - Saturday 2 June, 2018

Magdalene reparations will finally be paid to those who lived in the forgotten institutions

Previously, women who had worked in laundries not covered by the Magdalene Restorative Justice scheme had been denied compensation.

# ombudsman - Thursday 29 March, 2018

A man with no computer literacy had money stolen from him using his online banking service

The case was mediated on by the Financial Services Ombudsman, and the man’s family were awarded €8,000.

# ombudsman - Thursday 23 November, 2017

Objections by Department of Justice to Magdalen redress investigation 'disingenuous' - Ombudsman

The Ombudsman has been harshly critical of the Department of Justice in his report published this morning.

# ombudsman - Saturday 21 October, 2017

Ombudsman rejects complaint that Defence Forces member was subjected to 'bullying, intimidation and harassment'

The case is included in the Defence Forces Ombudsman annual report for 2016.

# ombudsman - Tuesday 10 October, 2017

The Charleton Tribunal has finished its hearings about Garda Keith Harrison

The complaint against Garda Keith Harrison was made under section 102 of the Garda Siochana Act, relating to gardaí causing serious harm or death.

# ombudsman - Saturday 23 September, 2017

Man dies after crashing car and becoming unresponsive while being restrained by gardaí

Gardaí have confirmed that the matter has been referred to the Garda Síochána Ombudsman Commission.

# ombudsman - Tuesday 8 August, 2017

'You cannot trust these people' - Woman who had disclosure of abuse lost by Tusla slams report on its failings

The woman, whose records were lost by the HSE/Tusla for over three years, says she feels the latest ombudsman report into Tusla’s complaints procedures won’t change anything.

# ombudsman - Wednesday 19 July, 2017

Dying man refused access to grandchildren over 'unfounded' abuse allegation

A new report from the Ombudsman highlighted case studies where Tusla failed to adequately investigate abuse allegations.

# ombudsman - Tuesday 18 July, 2017

'We need consistency': Long delays by Tusla in dealing with abuse allegations, report says

The Ombudsman was critical of Tusla’s procedures for dealing with abuse allegations.

# ombudsman - Thursday 1 June, 2017

Mullingar hospital apologises to new mother after a 'series of errors'

After suffering from bleeding and ongoing pain, the woman was not contacted by the hospital and eventually had to go to A&E.

# ombudsman - Wednesday 31 May, 2017

Department of Social Protection pursued a woman for €20,000, but she was actually owed €700

The incident was included as a case study in the Office of the Ombudsman’s annual report for 2016.

# ombudsman - Friday 21 April, 2017

Family of woman shot at same time as Garda Tony Golden to sue Gardaí

An RTÉ Investigates programme broadcast last night called into question whether the man who shot Garda Golden and Siobhán Phillips was in fact a Garda informer.

# ombudsman - Monday 6 March, 2017

Litany of errors by child services saw woman's claims of serious sexual abuse 'lost' for over three years Exclusive

The HSE’s child and family services, the precursor to Tusla, also repeatedly sent details of the case to a series of incorrect addresses.

# ombudsman - Tuesday 20 December, 2016

Not getting a promotion was the most common complaint in the Defence Forces last year

Cases under review by the Ombudsman for Defence Forces rose 15% in 2015.

# ombudsman - Thursday 6 October, 2016

No evidence of Garda misconduct in case where man shot himself in head

A GSOC report found that there had been no wrongdoing by gardaí in the incident.

# ombudsman - Thursday 22 September, 2016

GSOC: 'Gardaí are damned if they do, damned if they don't'

Judge Mary Ellen Ring said they are taking up the slack for other agencies.

# ombudsman - Wednesday 10 June, 2015

A woman was asked to pay the Dept. of Social Protection €105,000 after her mother died...

The woman’s mother, who suffered from mental health problems, passed away in 2012.

# ombudsman - Wednesday 25 February, 2015

Lots of people still have complaints about their mortgages

Mortgage issues continue to be the highest drivers of complaints.

# ombudsman - Tuesday 3 February, 2015

97 people wanted to be the new Ombudsman for Children, but this man got the job

Dr Niall Muldoon has been working in child protection for 20 years.

# ombudsman - Tuesday 18 November, 2014

Nobody has complained to GSOC about the Gardaí bollard push video

No one present when the incident occurred has come forward to the Ombudsman.

# ombudsman - Friday 17 October, 2014

More people have been complaining about gardaí this year

GSOC said time taken to receive information requested from the Garda Síochána in relation to investigations has “improved significantly”.

# ombudsman - Sunday 21 September, 2014

Ireland's EU ombudsman decribes the "art" of dealing with EU bureaucracy

This comes on the first anniversary of Emily O’Reilly’s time in the position.

# ombudsman - Wednesday 10 September, 2014

Who leaked bugging information to newspaper? Nobody knows but GSOC has stopped trying to find out

The Sunday Times journalist declined an invitation to cooperate with the inquiry.

# ombudsman - Wednesday 16 July, 2014

Opinion: Older people and Gaeilgeoirí are right to be indignant – this Cabinet doesn't care about them

The new Gaeltacht minister isn’t fluent in Irish and the de-prioritisation of older people’s issues has been rubber-stamped; whole sections of society are being disenfranchised.

# ombudsman - Tuesday 24 June, 2014

Children's Ombudsman says Ireland must change the way it treats adopted people

Logan has published her recommendations on the Children and Family Relationships Bill.

# ombudsman - Thursday 19 June, 2014

Ombudsman finds 'no evidence' that RUC involved in murder attempt on Gerry Adams

The Sinn Féin Leader believes that the report is incomplete.

# ombudsman - Tuesday 17 June, 2014

PSNI accept report into man's death after he sustained fatal injuries falling out of cell van door

The PSNI said a number of recommendations aimed at improving safety have been made to cell vans.

# ombudsman - Friday 13 June, 2014

Ombudsman to investigate how hospitals handle complaints

And he wants your help in investigating.

# ombudsman - Wednesday 11 June, 2014

GSOC Chairman says "question marks still remain" over bugging claims

“As you look back now, there is still an ‘outstanding anomaly’ in the words of the judge,” Simon O’Brien said this morning.

# ombudsman - Tuesday 3 June, 2014

Opinion: After seeing what my dad has gone through, I'm convinced we need an Ombudsman for the Elderly

Think about your average week and how much bureaucracy you have to deal with. Now think about how difficult that is for an older person.

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