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Twitter homescreen Andrew Matthews/PA Wire/Press Association Images

General Manager of Twitter UK apologises to people who have received abusive messages

Twitter will change how it handles abuse reports and says that it will work harder to protect users.

TWITTER WILL IMPLEMENT changes to it’s rules in an attempt to make people feel safer online.

The company’s UK General Manager Tony Wang personally took to the micro-blogging site to apologise to women who had received abusive messages online. Wang’s unprecedented apology comes in the week that a 21-year-old-man was  arrested on suspicion of harassing UK bank-note campaigner Caroline Criado-Perez.

“I personally apologise to the women who have experienced abuse on Twitter and for what they have gone through,” said Wang.

The abuse they’ve received is simply not acceptable. It’s not acceptable in the real world, and it’s not acceptable on Twitter.

“There is more we can and will be doing to protect our users against abuse. That is our commitment.”

In the company’s statement, released by Wang and Senior Director of Trust and Safety Del Harvey,  Twitter say that they have listened to their users’ feedback and will include an in-tweet report button.

“We are committed to making Twitter a safe place for our users. We are adding additional staff to the teams that handle abuse reports and are exploring new ways of using technology to improve everyone’s experience on Twitter. We’re here, and we’re listening to you.”

Read: Man arrested after abusive tweets sent to UK bank note campaigner

Read: Irish government asks Twitter for some users’ account details

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31 Comments
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    Mute Jimmy Savage
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    Aug 27th 2024, 5:45 PM

    It should be a crime to deep fake someone without their consent.

    175
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    Mute Paul O'Mahoney
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    Aug 27th 2024, 5:56 PM

    @Jimmy Savage: Agreed, but when it happens to Martin, who in fairness went to the high court, he was derided.

    And Google, etc, aren’t doing anything to prevent this, I’ve seen Anne Doyle, The girl from TV3 ,I’ve reported each one, the last one was ” Google couldn’t find the ad that I reported ” eventhough it still appears .

    100
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    Mute Jack Hayes
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    Aug 27th 2024, 6:06 PM

    @Jimmy Savage: It is though. The Online Safety Act now makes it a criminal offence to share, or threaten to share, a manufactured or ‘deepfake’ intimate image or video of another person without his or her consent.

    45
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    Mute ben wu
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    Aug 27th 2024, 6:10 PM

    @Jimmy Savage: Sure, but over and over we see those social media companies not care a single whit once they make their profits. Any fines are are a rounding error.
    I’m fine with labelled satire or parody or some stuff that is actually fun (things like Sassy Justice or ‘if My name is.. was written in 2021′.
    There’s so much more that is just not okay at all that propagates on those platforms… faked political or Hollywood starlets…
    Then you have the circular activity of bots responding to each other driving up engagement on those platforms, which is profit that they seem value more that any form of ethics.

    20
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    Mute Paul O'Mahoney
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    Aug 27th 2024, 6:14 PM

    @Jack Hayes: Explain why it continues then?

    7
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    Mute Paul O'Mahoney
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    Aug 27th 2024, 6:20 PM

    @ben wu: Absolutely and they don’t care . They have enabled suicide, self harm , allowed lies to seem acceptable they really are what the world needs to be angry at…..

    21
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    Mute ben wu
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    Aug 27th 2024, 6:30 PM

    @Paul O’Mahoney: There was more press coverage over here about something odd looking about a photo of Kate Middleton’s wrist in a family photo, than there has been about those issues…

    23
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    Mute Paul O'Mahoney
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    Aug 27th 2024, 6:46 PM

    @ben wu: Was there?

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    Mute DerekF
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    Aug 27th 2024, 6:54 PM

    @Jack Hayes: no actually, it is a crime to share or threaten to share an intimate image shared with you. Nothing about manufactured or deepfake

    8
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    Mute Diarmuid Hunt
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    Aug 27th 2024, 7:55 PM

    @DerekF: Even if it was as he said then there would be nothing against sharing a non-intimate deepfake where the purpose is to deceive others.

    1
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    Mute Jack Hayes
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    Aug 28th 2024, 11:32 AM

    @Paul O’Mahoney: Explain to you why people still do illegal things or how people get away with doing illegal things? You must be new to this world.

    1
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    Mute Steve O'Hara-Smith
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    Aug 27th 2024, 8:04 PM

    It was a paid advert so Facebook must know who paid for it. That person should be prosecuted!
    Why is this not happening?

    47
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    Mute Paul O'Mahoney
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    Aug 27th 2024, 9:22 PM

    @Steve O’Hara-Smith: Most are ex our Jurisdiction, and are probably not real entities

    9
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    Mute Rory Murphy
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    Aug 27th 2024, 6:32 PM

    There is some awful muck on Facebook…. Full Stop.

    77
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    Mute Ollie McGlinchey
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    Aug 27th 2024, 6:57 PM

    @james rowan: Still not as bad as all the nazi propaganda on X.

    39
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    Mute smatrix mantra
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    Aug 28th 2024, 7:16 AM

    @james rowan: Hence FaceMuck

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    Mute Andy Moylan
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    Aug 27th 2024, 6:17 PM

    Very believable, apart from the American twang abd the way she pronounces Turbidy …

    34
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    Mute Alan
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    Aug 27th 2024, 9:05 PM

    Thought it was a genuine SF broadcast. Fits well with their actual,financial policy.

    23
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    Mute Paul O'Mahoney
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    Aug 27th 2024, 9:28 PM

    @Alan: Yeah me too

    9
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    Mute smatrix mantra
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    Aug 27th 2024, 6:15 PM

    Soon the default belief will be if it’s on the Internet it’s fake, hallucination, or just plain lies and propaganda.
    Aka “I gave them all the tools but they could not use them.”

    25
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    Mute Paul O'Mahoney
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    Aug 27th 2024, 6:28 PM

    @smatrix mantra: I disagree with that , the Internet was launched for good intentions, and a reasonable return by investing is fine, but the way a minority has essentially monopolised its content is the problem.

    All those software engineers, etc, could have equally written code that was of use to the world’s problems, but that didn’t happen .

    I’m using it now to share thoughts, most don’t

    17
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    Mute Diarmuid Hunt
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    Aug 27th 2024, 7:58 PM

    @Paul O’Mahoney: Every leap in technology can be used as a tool or a weapon, unfortunately most of the time it’s both but weapons seem to have more impact globally.

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    Mute Be Lucky
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    Aug 27th 2024, 6:48 PM

    Reality is merely an illusion, albeit a very persistent one. Albert Einstein.

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    Mute Mr “JonnieBoy” Johnson
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    Aug 27th 2024, 7:30 PM

    That’s plain fake , not exactly deep fake

    14
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    Mute brian nunan
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    Aug 27th 2024, 10:28 PM

    So sort it you legislators. It might cost a few thousand jobs. But what is the price of political stability?

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    Mute Sean Money
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    Aug 27th 2024, 6:14 PM

    Dennis O’Brien will take these charlatans to China Town. They are going down now.

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    Mute Dominic Leleu
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    Aug 28th 2024, 7:41 AM

    Delete your Facebook account and other social media crap.
    You will live happier

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    Mute vxQ6cYzh
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    Aug 28th 2024, 3:22 AM

    COMMENT SELF-ERASED BY AUTHOR ✍️

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