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Dublin: 10 °C Saturday 18 May, 2013

Australian media watchdog opens probe into royal prank station

The media regulator says the investigation is into the 2Day FM station and not the presenters who made the hoax call.

Police officers on duty outside King Edward VII hospital in central London
Police officers on duty outside King Edward VII hospital in central London
Image: Jonathan Brady/PA Wire

AUSTRALIA’S MEDIA WATCHDOG has opened an investigation into a prank call to the hospital treating Prince William’s pregnant wife Catherine ahead of autopsy results on the nurse who died.

The hoax sparked global condemnation when the nurse who fielded the call, Jacintha Saldanha, apparently took her own life. The result of her post-mortem is due to be released later today.

The Australian Communications and Media Authority (ACMA) said its probe was into the broadcaster, 2Day FM, and not presenters Mel Greig and Michael Christian who have borne the brunt of worldwide anger.

“The ACMA’s formal regulatory relationship is always with the relevant licensee,” ACMA chairman Chris Chapman said in a statement.

“The ACMA will be examining whether the licensee has complied with its broadcasting obligations.”

When complaints are received about broadcasters in Australia, the regulator’s usual process is to give them 60 days to respond.

But it also has discretionary powers to launch an immediate investigation if the issue is serious enough and deemed to be in the public interest, a clause it has enacted.

ACMA will examine whether 2Day FM, which is owned by Southern Cross Austereo, breached standards of decency, invaded privacy or broke rules of consent in line with the Commercial Radio Codes of Practice.

If it did, the station’s right to broadcast could either be cancelled, restrictions put on its licence or it could be fined.

Rhys Holleran, chief executive of Southern Cross Austereo, has said the station called the hospital five times to discuss what it had recorded before going to air.

Under Australian regulations, the permission of anyone on the receiving end of a radio prank must be sought before the call can be broadcast.

The hospital has denied anyone within its senior management or media unit was contacted.

Indian-born mother-of-two Saldanha, 46, put the call through to a colleague who divulged details of Kate’s recovery from severe morning sickness.

She was found dead three days later, last Friday.

In the wake of her death Southern Cross Austereo suspended all prank calls across its network and cancelled the show which ran the segment.

It also pledged at least Aus$500,000 (€400,000) to help the grieving family, but British MP Keith Vaz, who has been acting as their spokesman, said the broadcaster had not done enough.

“There has been no written apology, no request for a meeting with the family, and no attempt to travel to the United Kingdom to express contrition,” he said, according to ABC radio which interviewed him.

He also questioned how the network arrived at the figure of $500,000.

“I would be very grateful if you could let me know how you arrived at this figure and why you think this adequately deals with this serious and important issue,” he said.

It is understood Saldanha’s family, who live in Bristol in southwest England, are making arrangements to return her body to India. A private memorial service is expected to be held later this week.

- © AFP, 2012

Read: Australian radio station to give $500,000 to dead nurse’s family >

Read: Emotional Australian DJs talk about tragedy of Kate prank call >

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Comments (22 Comments)

  • Not to that nurse’s family

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  • A tragic event absolutely. The DJs cannot be held responsible for the woman’s death. Prank calls happen all the time and while we must not detract from the pain her family is going through – this cannot have been the root cause of her actions. May she rest in peace.

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    • Yea exactly she obviously must have had some serious emotional problems to have hung herself, and her family would hopefully have been aware of this.Also I read that she lived in London and her family lived in Bristol….which must have been lonely for her and I don’t hear any mention of hubby having a job so maybe financial issues also could have been a factor?

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    • With any case of suicide or self harm there is very rarely an isolated cause; there are usually many underlying issues.

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  • The woman obvisiouly had issues a prank call would not make any one hang themselves. I don’t blame that station at all in fact my heart goes out to the two presenters and how they must be feeling at this sad tragic time.

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    • My heart bleeds for the pair who rang up a hospital hoping to trick someone in to divulging a patients medical condition. Sure aren’t they the victims in all this.

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    • I think you underestimate the impact such an event would have. Someone in a serious, highly regulated profession was duped into breaking one of the most important ethical tenets of that profession. The potential impact of her professionally, and personally, would have been greater than you seem to credit.

      Seeing the interviews and press conferences with the owner and staff, it’s hard to have much sympathy for them, with their attempts to shift blame for the prank on to the dead woman herself and deflection of responsibility onto others. The thing that really struck me with the presenters, in particular, was how they were asked a few times, in different ways, if they’d do the same thing in the same way again, and each time they wouldn’t give a straight answer (which translates to me as ‘yes, we’d do it again’)

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    • They are entirely to blame, it is their fault. They could never have predicted that the victim of their prank would have taken her own life but every other part of what has happened was entirely predictable including the coverage by the UK press. They would have least have worked out that she probably would have been disciplined. In any case, it seems that they didn’t even stick to their own internal guidelines on these calls.

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    • Peter you do understand that the unfortunate lady who took her own life answered the phone and past the call onto the ward? She broke no ethical tenants and did not discuss the patients condition with the radio station.

      The whole story is just very sad for all involved in it.

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    • Who rang up a hospital in an attempt to breech a SICK patients confidentiality, air it in the radio as a JOKE, put a nurse in an terrible position!! Cardinal rule for a nurse-You must NEVER give out information on a patient unless to their next of kin. And that’s taking very seriously by nurses. If you were a nurse who cares so much about her job and the patient she looks after you might understand. I never thought this was funny even before that poor nurse died. Something really needs to be done to stop this from happening again. I don’t only blame the D.Js mostly the radio station. This has to stop!!!

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    • And she may not have given information on the patient but she cleared the call to allow her colleague to divulge the information so that’s even worse!!

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    • What she did was answer the phone and when asked to be put through “to my grand-daughter” she said “Oh yes, just hold on ma’am.” Now why would you be disciplined for that? The only reason that I could think of is that she did not vet the call in which case did the hospital have vetting procedures in place? If they had, was she trained in them? If not then why was she on reception? Why did the second nurse not question the authenticity of the call, I mean how often does the Queen pick up the phone her self?

      Easy to blame the DJ’s and absolve the nurse and the hospital from all accountability isn’t it.

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    • Like I said she cleared the call!! There are policies around that and she obviously slipped up. I’m sure the hospital was bombarded by calls because she was royalty. However like I said she cleared the call that she should never have been fooled into doing and put her colleague in the position of divulging the information. How bad would you feel and like I said you would understand if you were a nurse. You don’t mess around with health care. Would you like it if a member of your family was sick in hospital and a radio station rang up to take the piss out of them.. I’m saying no more these horrible comments are just insensitive and ignorant. Hopefully something good will come of all of this and not just brushes under the carpet because no part of this “prank” was funny.

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  • Oh just let it go… Lesson learned, from all of us.

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  • Jigsaw 13/12/12 #

    What do the media/mob want???
    The dj’s to commit sucide?

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  • I repeat its not the stations fault. So no need for investigations. Sure you may as well stop hidden camera shows and the like. We arr turning into a world of boring sheep

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  • This whole situation is a terrible tragedy and of course because of that there is a desire to hold somebody responsible for it.

    But as much as I dislike prank calls of any nature all of this has been one overreaction after another by the media. If there hadn’t been such an overreaction to the actual prank call in the first place this poor woman would probably not have felt under such pressure as to take her own life. And now we are into another overreaction again on placing blame on the DJs who made the call.

    I’m not trying to diminish what happened here but it is an extreme sequence of events that the perpetrators could never have imagined or considered. Better that it had never happened but at some point we have to stop overreacting to what happened.

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  • This story is getting old very fast

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  • Taking into consideration that the staff at that Radio Station already has the reputation to have done similar silly things in the past, then in my opinion, they should be given the same treatment as the News of the World. People in the media seem to think that because, the Computer, the Ink in the paper or the Radio Waves, are their domain and no one else, to use and abuse, no matter who. As it has been shown, the higher the position of the people involved, the worse the consequences, they dont give two hoots it it’s the Royal Family, they just use and abuse. So those of you agaisnt action to the station, then you should become their victims. Merry Xmas:

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  • Indian’s like to commit suicide when they can’t handle some public situations or pressures. She decided to commit suicide than facing all this blame from different angles. Now she has gone, all the questions and answers from media and individuals has to end as she is not alive to clear them.

    May your soul rest in peace.

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