It’s all well and good to keep branches open a little later, but it’s of no use to those of us on holidays abroad with no access to our pay.

That should sort it out so now – no doubt UB were just kicking back until the CB ‘pressed’ them.

The same Central Bank that practises”light touch regulation”. I’m sure Ulster Bank are cacking themselves.

http://www.theregister.co.uk/2012/06/25/rbs_natwest_what_went_wrong/

“The tech problems at the RBS banking group that left millions of people unable to access money for four days last week were caused by a failure in a piece of batch scheduling software, sources have told The Register.

And at least some of the support staff for that software have been outsourced to India – as recently as February.”

Here’s how actual regulation works in the US – don’t process cheques for more than 24 hours?

Ok, Federal Reserve steps in. Your bank is probably shut down and its assets redistributed to other banks.

Oh, and how are the cost savings on all those outsourced IT workers looking now? Where are the 1500 workers that were laid off? Too busy to help? Aw shucks. By the way, did you ever catch the guy who was selling a computer with customer data on ebay?

I’m at a bit of a loss here. If they’re dealing with a backlog you would expect that to be cleared in an orderly fashion. My wages were due today, but given what’s going on I didn’t expect to be able to access the funds until the end of week at least. However, this morning when I checked my balance the money was there . Seems a bit odd, don’t u think??

Not alot the central bank can do, problems also in royal bank of scotland and natwest. Its not good for the people who cannot access their accounts.

I posted a cheque to my account last Wednesday and am still waiting for it to be processed and show in my balance. I’m sure things are a lot easier for bankers on a huge salary but when you need the money to buy the necessities and to pay bills, it’s a different story. nMy guess as to what happened is that they were making changes to their systems to allow for changes in transaction fee on accounts and someone fecked something up.

What I heard from an inside source is that they were upgrading the system (CAC7?) that basically is the master plan for every individual batch operation that the runs overnight. This upgrade didn’t go as planned so apparently they rolled back to the older version. It seems that the masterplan was no longer present in the system so no jobs were run overnight and hence the chaos started. This is inline with what The Register are saying.

The story is that this batching activity was moved offshore so I’d imagine there’s some old staff getting some handsome short term contracts to sort this out!!

You’ve got to wonder why they were upgrading all three banks at the same time. It would be bizarre if any bonuses were paid in this bank this year. It’s a basket case and I’m one of their customers. I was fortunate that my wages were processed the day before this happened!