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Dublin: 11 °C Sunday 19 May, 2013

Flying with Ryanair this weekend? You should read this…

The airline’s website will be inaccessible for an extended period of time over the weekend – meaning passengers may have to check-in online earlier than planned.

Image: Chris Radburn/PA Wire/Press Association Images

UPDATE: Read this if you are concerned about having to pay the check-in fee at the airport>

PASSENGERS PLANNING TO fly with Ryanair this weekend have been warned that they need to check-in online before a scheduled downtime period of the airline’s website kicks in at 4pm today (Friday).

Ryanairs’s online check-in facility will be inaccessible from 4pm on Friday 18 May until 12pm Sunday 20 May.

It is important to note that (as per usual) Ryanair’s online check-in facility closes 4 hours prior to departure, so passengers may have to check-in earlier than the 4pm cut-off for accessing the website, depending on their flight time.

Those planning to fly over the weekend can check-in for their flights now using the Manage My Booking facility.

Airline spokesperson Stephen McNamara said the website would be upgraded over the weekend in order to improve performance.

It will also allow the introduction of a new SMS text alert system which will deliver real time info to passengers during flight delays of over two hours and during periods of mass disruption – such as adverse weather, air traffic control strikes or airspace closures, he said

Flight schedules are unaffected by the website maintenance.

Read: 2010 fall in Irish air passenger numbers was EU’s worst

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Comments (63 Comments)

  • Ryanair are not charging the fee this weekend according to an email I got

    “Online Check-in – Not available from 16:00 hrs on Fri. 18 May until 12:00 hrs. Sun. 20 May. Passengers travelling between these dates and times who are unable to check-in online can check-in at the airport and will not be charged the airport check-in fee.”

    Reply
  • I don’t know how anyone can hate an airline that can bring you across Europe for €40 including all their extras. I can see how employees may not wish to stay long with Ryanair but that they offer a revolutionary cheap way to travel is undeniable. Going to Turkey this weekend via two flights with them via Milan then to Constanta. €46 + €15 for the two flights. Hat off to Ryanair in my book.

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    • I agree.. I started flying with Ryanair 12 yrs ago and the delays in the beginning were horrendous but over the years I found they improved and don’t mind to fly with them at all now. Seriously what other airline can u fly so cheaply with from Ireland to europe? Anyone? Ryanair give ample time for people to check-in online before they fly, what is it 2 weeks? More? Who leaves it till the day before they fly to check-in anyway.. ? Not me!

      Reply
    • All of this ‘if it wasn’t for Ryanair’ nonsense. Ryanair didn’t bring about cheap travel, deregulation did. If Ryanair weren’t in Dublin, Easyjet would be as they tried to move in a few years ago and Ryanair drove them out.
      This nonsense of the Economy and employment also. Ryanair employ hardly anybody. They are all agency workers where until a recent ruling (and still don’t) no social insurance is paid.
      Ryanair are dishonest and O’Leary and his management have been damned from the benches for giving untruthful evidence to the courts in this country.
      FACT. Of course to many there will never be enough reasons to criticise the man. Make up your own mind but please deal in facts.
      The notion that if O’Leary never existed we would be paying a fortune to get off this island is simply not true.

      Reply
    • Sean Ryanair fares wont even be found in the US. Easy Jet and other airlines follow the Ryanair model. Its true prices would have dropped when the air lingus monopoly was broken but Ryanair started the concept of crazy low fares and are still the best by far at least in Ireland.

      Reply
    • Some people have bad memories, it was Ryanair that broke the Aer Lingus+BA duopoly. When I lived in London in the late 70′s it cost 3 weeks wages to fly to Ireland, now it’s about 3 hours wages.

      Reply
    • Paul 18/05/12 #

      Yup I’m one of the people with bad memories…memories of massive delays, constant interruptions by unfortunate staff flogging some tat or other, landings that can lead to spinal injury, 3 hour journey from the prefab airport beyond the slums to the city and the last straw was a 7 hour delay in a sweltering airport in Marseille without info, refreshment or apology, got home just in time to shower, sleep for an hour and head to work. Haven’t flown with them since and much happier. If you book ahead of time the price difference is minimal…it might be a bit cheaper but value is about more than just price.

      Reply
  • Mmm I wonder did a certain game in London have anything to do with Ryanair’s descision to do this Maintenence this weekend?

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  • so how come they just dnt charge for check in this weekend? just as a matter of courtesy for inconvinience caused?

    Reply
    • Courtesy from Ryanair – not a word O Leary grew up with , or his staff . LOL

      Reply
    • what inconvenience is being caused? you have the ability to checkbin 14 days before a flight, this has been covered by the journal twice, RTE at least twice, most newspapers, most radio stations, plane and simple if you didn’t know about it at this stage your head must be up your backside and deserve to he hit with a €60 charge

      Reply
  • Personally, I’m very happy with Ryanair. Recently booked a flight with them and I paid €75 compared to minimum of €210 with other airlines.

    This is not an attempt to screw people. As Gareth said, he’s heard all about. The site simply has to go down like every other website at some point.

    Reply
  • Story is incorrect – Ryanair have said they will NOT charge for airport check in this weekend.

    Might be an Idea to check the facts…..

    Reply
  • There are a lot of people out there who love to proclaim that “I would never fly with them (Ryanair)”, when the truth is they are not a regular flyer or they have an alternative carrier to a destination. If you regularly use a service and it’s crap then the Market will always decide your future. A lot of people hate Ryanair but love Lidl. Both serve a certain purpose. If its not your thing, go elsewhere or stop whinging.

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  • Hi all,

    I’m been talking to Ryanair’s several times today, who say they were informed that its “business as usual” regarding check-in. When I put it to them that the €60 fee was being waved on this occasion, they said they hadn’t heard anything about that.

    They are now trying to establish the situation with Ryanair – so I’ll get back with an update ASAP.

    Jennifer

    Reply
  • I’m flying with Ryanair on Saturday and I got email form them on the 14th that said:

    “Online Check-in – Not available from 16:00 hrs on Fri. 18 May until 12:00 hrs. Sun. 20 May. Passengers travelling between these dates and times who are unable to check-in online can check-in at the airport and will not be charged the airport check-in fee.”

    Now i’m not the biggest fan of Ryanair, but I don’t think its fair to criticise them over something they are not actually doing.

    Reply
  • Another method to screw the public! Their getting real good at that.

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    • Don’t see how this is an attempt at screwing the public. I am flying out on Sunday and I have had 2 email reminders from Ryanair, it’s been all over the radio, I have seen stories about it on a number of different news websites. I get the impression that some people just like to bash Ryanair because it is Ryanair. If you don’t like them don’t use their service, without them and other similar airlines there would be a lot less foreign tourism in Ireland and a hell of a lot less Irish people would have the money to go abroad.

      Reply
    • How??? They are advising travellers all week about this and not only here it has been on the national newspapers radio and tv as well as here the journal

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    • How are they screwing the public? The only people affected by this would be Ryanair passengers who have chosen to fly with them.
      If you don’t like them don’t fly with them. Ryanair contributes a lot to the Irish economy which is badly needed.

      Reply
    • “1. Online Check-in – Not available from 16:00 hrs on Fri. 18 May until 12:00 hrs. Sun. 20 May. Passengers travelling between these dates and times who are unable to check-in online can check-in at the airport and will not be charged the airport check-in fee.”

      There will be no charge, so maybe you could fix the article.
      We don’t want everyone getting hysterical.

      Reply
    • If people don’t like flying with Ryanair then I suggest they quit bitching and fly with someone else. I get 4 -5 holidays in europe each year mainly because I travel with Ryanair. I wouldn’t get to Dublin by train for the cost of some of the flights I get out of knock airport. I have stopped checking the Aerlingus site for prices because its a complete waste of time, they have never beaten Mr. O’Learys low fares and I suspect never will. I know what I get with Ryanair’s “no frills” promise and I’d prefer to have the spare cash in my pocket to spend on holidays! So roll on June, thanks to Michael o’leary I’m headin off for the second time……

      Reply
  • Ml O Leary always said that any press is good advertising. “If it gets people talking about Ryanair it gets people booking Ryanair”. Lots of people talking about them at the moment. Give me 24 hours on a hospital trolley any day…

    Reply
  • You are sent reminders a week before your flight time. Theres so excuse to leave it til the last minute. You can check in and save your ticket so theirs no excuse for not printing it out. You have plenty of time to do it, hell you can even do it a month before long as you’ve booked your flight. I fly with them constantly and Ive never left my check in til 2 days before my flight. Yeah its unfair that they charge you but you should be already checked in by then. Stop whining.

    Reply
  • I’ll repeat it again for the hard if learning. Ryanair did not create this concept. Southwest in the US did.
    Easyjet, JET2 etc. did not copy Ryanair. The original model was Southwest. Ryanair claim to have the lowest fares, highest profits, highest paid staff etc. and a gullible public lap it up. I see double standards here.
    We berate crooked politicians but feel ok if this guy has an adverse finding in recent months by the United Nations International Labour Organisation.
    People, make up your minds.
    Align yourself one side or the other.
    Contrary to what you may think most of you know very very little about Ryanair.

    Reply
  • If the ticket booking system still works which Ryanair make money from and the checkin service doesn’t work which Ryanair make very little money from then it looks like a calculated move.

    Reply
  • From an email from Ryanair:
    “Online Check-in – Not available from 16:00 hrs on Fri. 18 May until 12:00 hrs. Sun. 20 May. Passengers travelling between these dates and times who are unable to check-in online can check-in at the airport and will not be charged the airport check-in fee.”

    Never let the truth get in the way of a good story.

    Reply
  • eamonn 19/05/12 #

    Michael O’Leary earned €3.5m in salary alone last year. He has no concern for the welfare of his staff or customers.

    Reply
  • eamonn 18/05/12 #

    Ryanair continue to treat their passengers with total disdain. Their staff are rude and unprofessional and do not represent what is great about our country.

    Reply
  • Ryan air does not make flying cheaper, most times take the ‘fare’ add the extras and it is often cheaper with BMI or Aer Lingus . What they have done is pioneered the o Leary rip off bean counter approach which other airlines including Aer Lingus have introduced to the public cost. We now pay more guess less. The only benefit has been to O Leary and the Ryanair shareholders. Besides the only thing Irish about Ryanair is perhaps the name. Company HQ is in UK , it is an
    English company paying their corporate taxes there. Arguing Ryanair is an asset to Ireland is like listening to people justify Hitler, The Famine , And other acts of lunacy . You want to get to UK on the cheap rail-sail it but don t bull it .

    Reply
    • Actually their HQ is in Dublin airport and they pay corporation tax here(common sense seeing as they are a corporation operating in Ireland?!)

      Statistically they are consistently cheaper than all competitors despite your assertions otherwise and they have one of the best safety records in the world.

      I don’t like flying with them very much but they lead the market in cheap airfare, are good for Ireland and campaign for passenger rights (yes because it makes them money but they are easily more outspoken than Aerlingus or easyjet).

      Reply
    • Its rarely cheaper with other airlines. Often even with Ryanairs far out airports they are a no brainer as they are practically free. I am getting from Milan to Constanta for €15 thats less than the price of 3 pints.

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    • A pint is €4.30 in most of the pubs I drink in.
      I hate this debate every time Ryanair is mentioned somewhere. If you don’t like them don’t fly with them. If you think the extras make the flight cost more than other carriers, use a price comparison site! Weigh it all up and go with whoever is the best value, Jesus Christ it’s not rocket science.

      Reply
    • Perhaps Ivor you could point out some of those cheaper fares? I use Skyscanner.com to look for flights and Ryanair are almost ALWAYS the cheaper. BA & BMI rarely even appear they are so expensive. I would hazard a guess that most BMI & BA passengers are flying free because their company or their government department are paying for it.

      Reply
  • Ryanair customers deserve what they get! No point complaining!

    Reply
  • It’s a cheap Airline, I wouldn’t fly with them unless they were the only choice but you can’t have a discount airline and full service. you want discount don’t complain if you get discount service.

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  • What a horrible experience

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  • Surely this is illegal??

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  • Answer me a question Stephen Mc Namara – after your upgrade and “the introduction of a new SMS text alert system which will deliver real time info to passengers during flight delays” will you charge customers for the text message? Yes or No?

    Reply
  • The ‘SMS’ facility is bullshit. Hate Ryanair and everything they stand for.

    Reply
    • Yeah I hate them too. I long for the days when it cost £300 to fly to London. Such a shame Ryanair came in and screwed us all with their €50 fares! Headline: people irrationally hating company who make money shocker!

      Reply
    • Oh Nucky. Looks like you are being “slaughtered” again! To those who say that Ryanair made travel more affordable by introducing cheap fares. Who do you credit for the relative reduction in the cost of say, TV’s, mobile phones etc? My point is that airfares would have reduced over the past 20 years anyway.

      Reply
    • Ridiculous comment Graham.

      This has feck all to do with Ryanair bringing the prices down and even less to do with me having a go at a successful company. I hate Ryanair, I hate the ‘no frills’ product they offer and I hate their brand.

      Aer Lingus, BMI and City Jet all provide low cost fares and the market was heading that way anyway. Personally, I would much prefer to go back to the €300 a flight days. You actually enjoyed the whole flight experience back then and it would deter many from making unnecessary trips abroad.

      Reply
    • @Padraic. I gave you a green thumb by mistake. Damn iPhone!

      But you are of course correct, the prices of all products and services were always going to drop to stimulate demand.

      Reply
    • Couldn’t agree more

      A airline that bitches about everything while unwilling to live up to its own responsibilities unless forced.

      24 hours in the IT world is life time
      obviously another excuse to rip everyone off.

      Reply
    • Nucky. You’re gas! Why is it a mistake to give me a green thumb if you agree with my point? Thank you for your explanation though. I agree with you. So I’ll give you a red thumb!!

      Reply
    • Nucky would prefer the days of £300 flights to London. How Celtic tiger look down your nose sense of over inflated self worth of you. I bow to superiority.

      Also the cost of phones has remained the same. The iPhone costs €500, just as the Nokia 6150 did when I bought that in 2000. TV’s have come down in price due to reduced cost of mass production. Hardly a mirror of air travel now is it.

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    • Graham. Dont let Nucky get to you too much. Airfares have come down for many reasons. Cheaper costs, like staff and perks, no free meals on board, cheaper distribution costs, ticketless flights. Airlines derive a good proportion of income from selling insurance, hotels, suitcases etc. So your reduction in costs due to mass production of TV’s point is similar to mine.

      Reply
    • Ryanair do not give bad service they give no service, have stopped using them a long time ago and have had stress free and hassle free flying since then , was the best move I ever made , from top to bottom this airline sucks!!!!!

      Reply
  • just another thief in a suit, all these globale dictater thieves should be elimated from our planet, along with anyone who tries to fill thier shoes, and anyond who argues with this should suffer the same feit lol

    Reply
  • Hello again,

    Apologies about the confusion on this – there were receiving mixed messages from Ryanair on this issue.

    Although their spokesperson went on radio this week to say that no exceptions would be made – and despite TheJournal.ie being told it was “business as usual” regarding check-in – an email to customers (as you know) clearly states that the airport check-in fee would be waived.

    More here: http://www.thejournal.ie/quiet-u-turn-by-ryanair-on-this-weekends-check-in-fee-455743-May2012/

    Thanks for your patience on this,
    Jennifer

    Reply

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