Ill give you two buttons and some lint from my pocket

Il swap you a €50 GAME voucher and some la senza coupons

Walk into HMV, pick out something the price of the voucher, leave the voucher at the counter, and walk straight out the door.

If say secuity say anything, tell them to take it out with Arnie!

When stopped by security and asked for your name, reply “Pádraig O’hEidhin”. Extra kudos if you do this and you’re female.

I have a Pan Am voucher here if anyone’s interested…

I have a comet voucher £300 will sell for £100

i don’t get these Gift Vouchers, dodgy, you always see “Gift Vouchers available” meh after this i think we can also see the end of the… yes thats right The Gift Voucher! Just get a cheque or give them cash to spend anywhere. No Vouchers!

Totally agree with you Marie. Disgusting way to treat loyal customers! They basically stole your money! Guys at the top don’t give a damn about you or their staff!

Sorry Meant that for you Siobhan not Marie! Who ever she is! :)

Lmao!!! Was wondering who you were replying to..

This is shocking. If I had bought a voucher in HMV before xmas, I’d walk in, pick out something the price of the voucher, leave the voucher at the counter, and walk straight out the door.

It was a over priced sh1t hole delighted its going to be gone..hope No one helps them keep stores open..bad policys and no interest in the consumer other than Rob their money

Siobhan, I’m hungry! My brain needs fuel!! :)

Ya it is daylight robbery!!!
I’m so angry reading it and I don’t even have any vouchers!! :P
The staff will bear the brunt if it unfortunately :/
The “lads” at the top don’t give a shite!!

Hughes and Hughes done the same, I know someone who was working in Dundalk branch who sold a voucher, couple hours later receivers closed the doors, he had no idea it was on the cards and felt terrible

They did know
It was on the net in and around dec12th / 13th about it

Ya of course they knew!

The worst thing is they’ll most likely get away with doing what they did!!

People being left out of pocket again!!!

Totally agree with you Siobhan. If HMV are allowed to not honour their gift vouchers it’s basically sending the message that if a company is struggling they have the right to rip off consumers to pay their bills. That should be illegal.
It’s also way too convenient they waited until just after Christmas (the greatest voucher buying time of the year) before releasing this. Planned robbery.

Exactly Evin!!! Planned robbery is right!!!

Imagine the amount of money they would have taken in during the Christmas period, knowing full well people were not going to get to use the vouchers!!!

I really hope they are made accountable and forced to pay back the money!!!

But I highly doubt it!!

Any1 working 4 hmv and getten abused by customers over the vouchers should give a shite of abuse back cos at the end od the day they will probli not have a job so ..

@jonathan
Or they could just honour the vouchers seeing as they will be out of a job anyway.

Thing is if someone steps in and aces the company that person can then be fired, but if I was working there is be bumping the security cameras out of view and backing up a very large van cause they probably won’t get full redundancy

I was wondering when that was going to start happening. Think they’re going to have to beef up security……which will probably cost more than the redeemable vouchrs

Fair play to them! This is theft from HMV. Those vouchers were already paid for. Its not bloody credit!!!

I’m with you, though this is no consolation, a One4All voucher is probably the best. At least you can use it in many retailers.

But the one4all has small print and they charge interest deducting off the value of the voucher if you don’t spend it in one go. Robbing feckers too

Lets be honest. We would all prefer cash anyway. It’s only the “giver” who feels it impersonal to give cash as a present. The “receiver” takes it happily with no worries. :)

To be honest me too. I was in it once last year, buying the love/hate DVD. There was a q for them and it’s all people where buying. Do people still rent DVDs?

It’s crazy that xtravision hasn’t setup an Irish version of netflix with the rights to everything.. no shop overheads they would make a killing if the set up a simple system and advertised it well, netflix are only here a couple of months an their selection isn’t great..
Wtf we’re gona do with all the empty shops though I don’t know …

Well said Dave.

I would consider this robbery and so would have no problem walking in and “robbing back” goods to the value of my voucher.

It’s not theft as people with vouchers are creditors. And unfortunately they’re unsecured creditors which means they go right to the back of the queue when the assets are being divided up.
People who are calling for such vouchers to be honoured must also endorse Ireland paying back all our creditors, i.e. not ‘burn the bondholders’. Otherwise they’re being inconsistent and contradicting themselves.

When a company is in trouble and it’s assets are being distributed, it has to be done in this order according to law:

1.Liquidator’s costs
2.Creditors with fixed charges
3.Preferential creditors (e.g. the Revenue)
4.Payments due to employees
5.Creditors with floating charges (e.g. over assets that fluctuate in value, like stock)
6.Unsecured creditors (e.g. Those with HMV vouchers)
7.Shareholders

The further down the line you are, the less likely you are to get paid.

It’s not the staffs fault, god only knows if they’ll even get the wages there entitled to.

HMV have been trying to make a profit for a year now. They knew that this was happening and should not have sold them

did you sell any vouchers this week?

It’s always the frontline that suffer for the actions of those at the top…good luck in future and keep the good side out hon. :)

You’re right Louise peoples anger shouldn’t be pointed at staff, who in the end will most probably lose their job. But I guess you have to understand that as far as customers are concerned the staff are HMV , the can’t speak to the board of directors and will want to vent their anger somewhere.. What’s worse is you can be sure management will be thin on the ground now too …

Its all part of the job.

look i feel very sorry for the staff on the tills just like the bank staff on the window. it is not any of there faults. u wood think that the law makers who run thje country wood change the laws if that is what is needed

And you would know what?

and you took a few dvds to that value or just walked off? they’re winning, hiding behind their employees who have to bear the brunt of it. Ripping artists off for years these record companies and their high street stores and now they’re still at it.

Not really the best of advice to be giving out. Sure, as a matter of principle doing so might be okay, but you can be done for theft regardless. Fine print on the vouchers states that the company are not obliged to honor vouchers.

@ mart_n Technically your right but as far as I know, if you steal something from someone, it’s up to the victim to press charges and seeing as their heading for the wall, there’ll be no-one left to follow through on those charges and even if they did, I can’t see a judge in the country throwing the book at anyone unless they have previous convictions for the same offence. In short, if I had any vouchers, I’d be heading to my nearest HMV as soon as possible

Mart, I doubt the Gardai would be too concerned about it. After all, they are people too and could just as easily be in the same position.

You’re not stealing… You’re a creditor recovering a debt from them.

By remaining open for business and having merchandise for sale but not honoring these debts they are in violation of the conditions in which it was sold to you.

Andrew, what you or someone else bought is a piece of paper or a card with a bit of code on it. It’s worth nothing. HMV have themselves well covered in legalese and doublespeak.

The best bet for anyone with a voucher is to look for a charge-back from credit card providers, or hold onto the voucher and wait for the company to be shamed into exchanging them.

Looting shops isn’t the way to go! The staff don’t deserve it yet they are the ones left struggling to insure a final months pay.

I got my 50euros worth from the voucher so really I don’t give a toss about you..and yes if they had of denied to honour it I would have just left the voucher and walked out with my stuff..
Obviously you are a little whimp afraid to stand up for yourself and expect other to do it for you

Hard…he’s probably a bored 12 year old boy with his lil voice just about breaking.

I agree Grainne. I’d say he is all talk. Probably didn’t even have a voucher.

What’s a whimp?

MVP my boyf works in dublin central and came home telling me about a row in HMV, I have a sneaky suspicion it was u lol I have to say and I don’t often but I totally agree with what u did. They took people’s money, now give them their goods! No wonder where phucked as a country!

@leamon..lemon my name and lemon by nature,oh what a sour weapon you are..your probably waddling around your pen in a house coat eating out of a cattle feeder snorting out complete shite

Paddy, that’s the only useful comment I’ve seen on this page. Thanks.

I bet you wouldnt

This will be theft. Two wrongs don’t make one right do they?

Just get over that 10 euro stop crying. If I saw your man MVM in hmv crying for that tenner I’d seriously take it out of my own pocket and gave it to him.

What fizi-water just like we’re doing with Europe? Giving them our money that other people owe them! Oh god why are the Irish so thick!

Sure if we were all the same the world would be boring place

Shop local? Where is there to go ands but a cd now and don’t say tower cause there both out of reach for 80% of the population and a rip off

13-13 GAME ON

Well if someone steps in and buys the company these staff members taking in vouchers when there told not to can be fired

Nice idea donal but I can’t see that happening ever, tryst me the margins are tight enough for indie pendant ( see what I did there ) retailers, hopefully someone can step in and take over because the nearest record store besides the 2 hmvs in limerick is a small dive of a place in ennis that stocks stuff that makes the charts and thats about it the next record store after that would be cork or Galway

No apparently they only changed it recently but you can only use the vouchers in HMV now

So it’s people’s fault for not being clued in? As regards businesses in trouble, there are countless of those in the current economic climate – life and purchases and gifts still go on!

And people will still go in and abuse the staff, just remember those staff don’t make the rules and will all probably be out of work in comming weeks, so think before you have a go at the front liners! P.s I don’t work on HMV.

Paul,

Your an emptyhead

By that logic Paul we shouldn’t book to stay in any hotel in the country or buy anything from stores struggling.or never book a ticket with an American airline or any of the loss making European ones, Condemning them all to closure.

Just abuse the staff and demand a manager them really tear strips off him that’s what I done this morning and mine was accepted

Couldn’t agree more. Anyone who has worked in customer service will have experienced this in some form.

I don’t know many teens who read the Sunday business post or follow the markets. Should we ask to see the books before buying vouchers in future?

Good job MVM. They find out today they’re more than likely out of a job soon and you go in whining and moaning about the cost of a CD. You are a really big man. Well done.

@luca I coundn care less I had a voucher which was paid for in full there was not a hope I was leaving without the value of it..
You might be a little soft whimp letting people walk over you but I’m not iv never let anyone do me out of money and never will

What Doilette need to consider is the impact this will have on store STRUGGLING already to make sale
Honouring these gift cards will bring people into the store!
If someone comes in with a€10 gift card and see’s they’re favourite game for €20 they’ll be spending MORE money…… They need to get back to basics and start thinkin of getting customers into the store rather then turning them away

You’re right @MVM once you’re ok then it’s someone else’s problem. And maybe the person you were ‘giving hell’ to had bigger problems like, family finances or unemployment on his mind to be bothered by what a small minded little man says and acts. It’s win/win.

@david everyone has problems it go’s with life.

@ Sarah Louise

Deloitering…….wouldn’t hire people like you…….you make too much sense……..

@pat,I don’t like cats dogs are a much more faithful animal..
Here the way I look at it I caused a holy stinker and got what I was entitled to why should I have left it with them?they were able to honour the voucher in the end..

In fairness, Paul has a point. They have closed a lot of stores in the last two years and where not price competitive.

MVM….Did you pick up all your toys that you threw out of your pram on the way out the door???? How many times did you stamp your feet and pout before your bullying ways got what you wanted? Customers like you give good customers a bad name! Grow up!

I went into the store today to confirm that gift vouchers were not being accepted. I politely asked a staff member the situation, the guy, holding back the tears said, “at present we’re not accepting them” I could see the worry in in face, wondering would he have a job tomorrow. The vouchers felt insignificant then. I walked out of the shop deeply saddened. Abusing these people is uncalled for.

Your right MVM, thy cant just take the money and run! And as long as things didn’t get personal then fair is fair! Why would the staff obey these stupid rules at a time when it doesn’t matter?

Not redeeming gift vouchers is….well it’s stealing really isn’t it. A bit like what HMV have been doing for yrs with their over pricing.

As usual the customer gets shafted and the corporates get their money. Just another Groundhog Day. I do have sympathy for the staff obviously but that’s beside the point.

@ MVM, fair play lad I would have done the exact same, its a disgrace that these vouchers are not honoured, and while i feel sorry for the frontline staff the fault lies with the cowardly administrators hiding behind them.

Something needs to be done about these situations, the management knew damn well that the administrators would be called in after christmas yet still sold vouchers, thats fraud.

It’s spineless people like yous who think I’m wrong for getting what belongs to me that have the country ruined because yous roll over for sob stories..I’m better than all of yous mainly because I stand up for myself..I got my way so I couldn’t care if I had no job hmv won’t be giving me free stuff..
Bahahah I got my vouchers worth and yous didnt..bunch of soft saps

We were told HMV was in trouble last Christmas and it survived. People bought vouchers in good faith – they should be redeemable against stock

Ha MVM you are a hero. We are all spineless people apparently. I hope that 20€ keeps you happy you leper.

@pat,yea yous are..I got my moneys worth really not bothered about who else did or didnt

MVM, you have claimed to be a business owner on numerous occasions. Have you found those staff you were looking for since October??? Doubt it. With a stinking attitude like that!!! Your nothing more than a bully and a troll who makes disparaging comments where ever you think you can get the most reaction.

@chilly I didn’t know you were a follower of mine,i don’t see the relevance of your comment?is the big dog upsetting the lil puppy…Awh…

@MVM I think it’s hilarious you referred to yourself as a big dog on a social news site.

He probably works for HMV. That’s how he redeemed his voucher.

All ye dopes saying that the peoples jobs are worth more than the vouchers, ye seem to forget that people worked hard before Christmas scraping by to buy people presents, the shop took the money willingly and by refusing to take vouchers now thmat have already been paid for is robbery. I would do the exact same and demand my money back or something to that value, if they refused id pick it up to the value of the voucher, put the voucher on the counter and walk out, bloody idiots!

Biggest fan MVM!! Haha! I love reading troll comments!!!! Same gang on every day with a comment about everything and know sweet f.a about nothing. Keep it up!! I enjoy your drivel…and I enjoy responding, just to keep you occupied, it’s a long day in the shed talking to yourself.

@chilli,we could say the same about you,
I am comming off as a ars*whole but I’m the guy everyone rings when their car brakes down or house getting flooded and I help out seeking nothing but a cuppa tea in return but in no way will I let someone fiddle money from me,the voucher was paid for they didn’t make it aware at purchase time so I went hell for leather and won

You could indeed say it MVM but because you’ve shown your true colours here today I won’t be listening. You see I respect people and I respect people who are working hard in this country trying to get by and keep the wolves from the door. I don’t go ranting and raving into shops and taking it out on staff who are just numbers in the eyes of the employer and don’t give a crap about them. It’s easy to bully someone who can’t fight back!

Chilli…you won’t be able to stay away your worse because you say u will but won’t..I can’t see how you think its ok to let people walk over you,if Tesco double charged you would you be in go get a refund and if they refuses you wouldn’t look for the management and have a go at them??or do u just sulk away at a loss if so your a pushover my friend

Hey Journal, is there a way of filtering out or blocking users? My head is wrecked here.

@MVM….

YOUS IS NOT A WORD……

The plural of you is you……..

Your right MVM a gift voucher is essentially money they can not refuse to honor them and they stated on BBC the stopped issuing them before Christmas which is bull because a lady in front of me on the 23rd dec bought two.

Basically yes, it’s been widely reported for the past couple of years that HMV were in difficulty with store closures and making losses. If a company goes into administration its standard practice that gift vouchers can no longer be redeemed. It has happened before. It’s wrong but legal.

@rory,thanks for trying but look at you comment again..jackass

Go MVM you were right, its like this Government, we need to go in and pull them out for telling lies. Stand up for your rights. Down with robbery. Anyways, i think anyone in these times who buy vouchers from one store are saps.

Why are people picking on MVM??

If I had vouchers from hmv I’d be in demanding them to be redeemed!!
He has every right to want them redeemed!!!

Understandably the people on the front line will feel the backlash, that’s the joys of working with the public!!
And if an employee feels they cannot satisfy the customer, they call a manager, whom are trained and paid enough to deal with unhappy customers!!

@MVM….what’s wrong with my comment? Its correctly spelt and there are no makey-uppey words either…..!

Stupidest comment of the week goes to Paul ,please collect your 100 Euro hmv voucher at the front desk

You would be known as the ID10T model.

So why keep selling vouchers if they know they can’t honour them surely thats fraudulent so?

Meant non online game retailer