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Dublin: 11 °C Sunday 26 May, 2013

Column: Social media has an ‘off’ switch, and I know when to use it

Twitter and Facebook can be a vital social outlet, or they can turn nasty. But most of us have a choice, writes Lisa Domican.

Lisa Domican

BACK IN THE day when I had a ‘real’ job I was never one for ‘water cooler’ conversations.

I found them pointlessly repetitive. The people you work with rarely changed their views, and I was much happier just getting on with my job.

These days I’m a part-time entrepreneur and full-time carer for two autistic teens, with the caring outweighing the entrepreneuring over the Christmas break.

My kids have high needs, so this break myself and my husband have focused on them intensely, organising our days around their needs and interests. We don’t go calling into friends or relatives to exchange gifts or Christmas greetings. We discourage anyone from visiting us and instead take the kids up to mountains for fresh air and long walks, then cook and stay in together each night.

It could be very isolating, and yet thanks to the wonder of social media we manage to stay very connected.

With Facebook, I have a community of fellow parents of special needs kids I chat to on and off all day. We share links to interesting stuff we read online and comment on it, ask each other tech questions about the various iDevices our kids all use, and help each other out with a virtual hug or a giggle when we need it.

Wipe this, cut that

Now before you judge, I am not a neglectful parent. But stay-at-home parenting can be mind-numbingly boring and it helps to be able to chat to other adults in between the wipe this, cut that, where is my?

It can be seriously helpful too. Just last week a friend was wondering whether to bring her son into A&E with a High Temperature, which is a huge deal for an autistic child on a Friday night in Dublin.

While she waited for CareDoc to call back, friends posted advice on cooling and reducing the fever. The doctor came and basically did all we had suggested and he was fine. So you see, it’s not just frivolous – it’s nurturing.

And then we come to Twitter. If Facebook is my virtual support group, then Twitter is the coffee maker in the annoying little kitchen where no one wants to buy fresh milk or wash up the cups. But rather than being stuck with the same people with the same fixed opinions, I get to meet and chat with a myriad of different folks – who I might empathise with on one issue, but virulently disagree with on others.

Blocked

This is where I get a break from being a Special Mum. Sure, I connect with parents and professionals concerned with disabilities, but I spend far more time chatting to “normal” folk who work in advertising, politics, film making, medicine, education new media, old media, art, farming and journalism.

In fact my last five “@” tweets (where you are conversing directly with another person) were with a PR, a pharmaceutical engineer, an Irish Times journalist, a games developer and the host of Ireland’s premier current affairs show. (And a Happy New Year to you too Miriam.)

It is open, honest and often very very funny. I often find myself laughing out loud.(Although I never type LOL, preferring the more onomatopoeic “hehehehehehe”)

If anyone gets annoying, I block them. Same goes for Facebook. Annoying posts are hidden. Offensive people are blocked and reported. Sometimes I might get into a conversation that starts out interesting but disintegrates into belligerent bickering. I just unfollow or mute.

And that is the beauty of social media. In my old life, if I found workplace banter annoying or worse, offensive, I still had to politely engage and tolerate it, because ignoring people can make you look like a weirdo. You’re not considered a ‘team player’ and will antagonise those who live for the office ‘craic’ and consider it a prerequisite for career progression (ugh).

But in this online community I know I always have a choice. Don’t feed the troll, don’t engage with the letch, the bigot, the pedant and the contradicting “office bitch”.

My computer has an off switch and I know how to use it.

Lisa Domican is a Wicklow based mother of two autistic children. She developed a simple picture communication app in collaboration with a successful games developer that allows non verbal people with autism and other disabilities to communicate effectively. Learn more about the app here.

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Comments (12 Comments)

  • We get hardly any respite, I find social media has brought us back in touch in a world that we were isolated from due to our daughters disability. It also great to talk with people with similar problems.

    Great article again Lisa.

    I can’t believe people want to censure this new freedom.

    Reply
  • Fair play Lisa. Good article.

    Reply
  • Well done Lisa-another great article with excellent valid points! Keep writing please-you’re a breath of reality in this mad political climate!

    Reply
  • Nice one Lisa…my blood goes cold when I envisage a life without t’internet. As you point out, being a special needs parent is devastating in it’s isolation. Being able to reach out, however virtually, to other human beings has pulled many of us back from the brink. XXX

    Reply
  • Social media can be informative and helpful in our modern world but most people do overuse it a tad.
    And you over users , you know who you are

    Reply
  • The fact is that if you want to know the truth about what is going on in ireland, you have to use the internet. You will not find out which bondholders have been paid, and by how much if you buy a daily newspaper. For that information you will have to go to bondwatch or the redoubtable mr namawinelake.

    All you get in the print media, is political lies presented as truth. The analysis such as it is is set within the perameters of what the oligarchs agree. Witness the highly successful campaign against public sector workers, who were used to throw people off the scent of the real villians and cause of the collapse, ie the private sector.

    Journal.ie is not innovative, or original, but it does round up the days events from the rest of the media and for that it is useful. Now it has a place at the table with Pat Kenny, you will not get outside the box thinking. But that is ok, because you know what you are getting. It does not pretend to be anything but what it is. The print media on the other hand are bullies, and liars, and pretend that they are balanced and honest, when the opposite is in fact, the case.

    Can you imagine a newspaper that had a weekly column from 3 pro choice athiests? Yet the Irish media serve us up weekly with David Quinn, Breda O Brien, and John Waters, and wonder why people have stopped buying newspapers. And don’t even get me started on the ship of fools that work at the sindo. LOL.

    And yes, as the mother of a young adult with autism, I would be lost without tinternet. As would he…….

    Reply
  • If you want to find vitriolic, uninformed, ignorant and crass senationalist social media commentary, look no further than thejournal.ie’s comment section. Joe O’Shea, of course being a rare exception.

    Reply
  • The ability to censor unpleasant views bears its own long term problems however.

    While i’d be the first to ignore trollish behaviour, networks like twitter have the potential to become personal echo chambers were one mainly follows people whose views are agreeable and avoid those that are not.

    (Look at American culture for example – were they’ve gone to the extreme of having politically discrete news channels.)

    Though I get were your coming from – I would still be aware of the deleterious effects of ignoring annoying people. Sometimes you need to be annoyed. And just because someone is annoying doesn’t mean they can’t provoke worthwhile discussion, or indeed change your mind.

    Reply
    • Good point Sam. Which is why I follow and engage with a lot of people who would have very conflicting views about things like Gun Control, Climate Change, Choice and the success of President Obama to name a few. And I would have friends who would carry on one conversation about where they are meeting for a drink next week, while arguing with each other about all the above and more. That is why I like it – it is thought provoking and challenging. Where I don’t follow is when it gets narky or insulting. I have only been personally attacked once, by a Union Rep during a debate on personal budgets for the disabled, and rather than engage I just blocked. I guess I am not such a fun target as I have never had a problem since – hence the low level of commenting on this article. (I guess?)

      But the important point is that I use Social Media to support good mental health in a pretty challenging life situation. So I want to empower and encourage people to take control of it – rather than be afraid of it as so many parents of teens must be.
      Politicians who cannot take a joke? They need to toughen up – they are in the Public Eye and well compensated for their trouble. But if anyone, and I mean anyone is feeling vulnerable as a result of what has been directed at them through Social Media – they have to feel they have the power to shut it out. You cannot hold up a hand and say “You’re Blocked” in real life. But you can on Facebook and Twitter. And if you are really upset and unable to cope – you can reach out to the many excellent mental health support services who are, you guessed it – right there on Facebook and Twitter.

      So I use blocking as a form of self protection. I got enough going on in my all too real world to be worrying about engaging with too much conflict online. Sometimes I like to imagine the world is full of Rainbows and Unicorns.

      Thanks so much for your comment xx

      Reply
  • ‘Onomatopoeic’

    I love the irony of how u use such an obscure word in a sentence where u are criticising another ‘obscure’ word

    Good article though

    Reply

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