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Researchers show how thieves robbed ATMs with USB sticks

Thieves cut holes to expose an ATM’s USB ports, allowing them to install malware and access its funds later.

RESEARCHERS HAVE SHOWN how thieves were able to hack into ATMs and steal cash from a major European bank earlier this year.

The methods used were demonstrated at the Chaos Computing Congress, an annual event which brings together the international hacking community, in Hamburg, Germany.

The BBC reports how the bank noticed several of its ATMs being emptied despite its use of safes to protect the cash inside.

After it increased its surveillance, it found that the thieves were cutting holes in the ATMs to access the machine’s USB ports. They could plug in USB drives that would install malware onto the machine.

Once it was installed, the thieves would patch up the holes, allowing them to target the same machine several times and prevent discovery. Later on, they could return to the ATM and enter a 12-digit code to launch a custom interface, giving them access to the machine.

The researchers found the thieves would focus on the highest value banknotes to reduce the chances of being discovered. However, before they could access the money, a second code was required which would differ each time.

The thief was required to ring a second member and tell them the number displayed before they got the right code.

This was because the thieves didn’t trust each other and were worried that some of their members would go solo and take the money for themselves. If they did nothing for three minutes, the machine would return to their normal state.

Read: Everything you should know before shopping online >

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60 Comments
    Install the app to use these features.
    Mute Foxys van
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    Dec 31st 2013, 10:59 AM

    Evil genius

    277
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    Mute The Dr.
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    Dec 31st 2013, 12:16 PM

    His name is John Connor! ;)

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    Mute Johnnie Brogan
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    Dec 31st 2013, 12:28 PM

    nice one doc.

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    Mute Mikey ️
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    Dec 31st 2013, 11:19 AM

    I get the feeling lately that banks really don’t know much about their own ATMs at all.

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    Mute Brian Ó Dálaigh
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    Dec 31st 2013, 11:33 AM

    You’d be right about that. ATMs are typically assembled, installed, maintained, repaired, and stocked by 3rd party companies.

    111
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    Mute Margaret Doyle Hanley
    Favourite Margaret Doyle Hanley
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    Dec 31st 2013, 11:59 AM

    I think banks should be held responsible for anyone’s money that goes missing through ATMs. After all the machines are their property.

    96
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    Mute Simon Eales
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    Dec 31st 2013, 11:12 AM

    Never knew an atm machine had usb ports.

    114
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    Mute Nigel Farrell
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    Dec 31st 2013, 11:18 AM

    Everything these days have USB ports.

    41
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    Mute Ariana Swift
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    Dec 31st 2013, 11:30 AM

    Me neither, and I often load one up.

    41
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    Mute John Brennan
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    Dec 31st 2013, 11:54 AM

    @Simon, many ATM’s run Microsoft Windows and use standard PC components. From time to time you may even come across an ATM rebooting and you’ll see the screen going through the same startup process as your regular PC.

    54
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    Mute Stephen McMahon
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    Dec 31st 2013, 1:34 PM

    So if you are told you dont have enough money can you keep turning it off and on again? Try Ctrl+Alt+Del then Euro sign for loads of money :-)

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    Mute James Delaney
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    Jan 4th 2014, 10:58 AM

    I dont !

    1
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    Mute James Delaney
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    Jan 4th 2014, 11:00 AM

    ATMs dont have a Keyboard.

    2
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    Mute ƒR()§†H@X
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    Dec 31st 2013, 11:38 AM

    I would like to see how this is done purely for educational purposes :D.

    81
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    Mute Col de Gal
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    Dec 31st 2013, 12:19 PM

    3 years old, but quite relevant.
    http://www.youtube.com/watch?v=Ss_RWctTARU

    12
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    Mute D
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    Dec 31st 2013, 11:03 AM

    The banks rob us without any crimes being committed it would appear.
    Evil C…ts.

    76
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    Mute David McShite
    Favourite David McShite
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    Dec 31st 2013, 11:37 AM

    I went to withdraw cash from an ATM recently and it displayed the message “insufficient funds available”.
    I wondered is that me or the bank they’re referring to.

    69
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    Mute stephen mcgarry
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    Dec 31st 2013, 12:06 PM

    How could anyone dislike this comment?

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    Mute James Darby
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    Dec 31st 2013, 12:13 PM

    Too dumb to get the joke Stephen.

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    Mute Shane Hickey
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    Dec 31st 2013, 12:18 PM

    No, it’s an old joke

    59
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    Mute Simon Barnes
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    Dec 31st 2013, 12:32 PM

    Every time a banking article comes up someone will post that comment. . It’s getting a bit old these days.

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    Mute david garland
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    Dec 31st 2013, 11:44 AM

    Banks are robbing ba@tards. AIB charge you for everything these days. Charge for using a teller, charge for logging into online banking, charge for using your debit card, charge for using non AIB ATM. It’s my bloody money, I should start charging them for holding onto it for me…

    71
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    Mute John Hagin Meade
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    Dec 31st 2013, 12:26 PM

    @david garland:

    Why not just leave enough money in your account to cover direct debit and standing order payments and withdraw all the rest using cash to pay day to day purchases and expenses. Can we trust the banks or the government not to try to take some of our money sooner or later just like Cypress?

    21
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    Mute Jason Bourne
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    Dec 31st 2013, 12:32 PM

    John, that will soon be a thing of the past. They are trying to remove paper money so we will be paying a fee for each click of the terminal.

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    Mute lunadoran
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    Dec 31st 2013, 12:35 PM

    Move to permanent tsb

    21
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    Mute Reg
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    Dec 31st 2013, 12:38 PM

    There’s a very simple solution to this David, it’s called moving bank!

    16
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    Mute John Hagin Meade
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    Jan 1st 2014, 4:59 PM

    @Jason Bourne:

    “They are trying to remove paper money”

    When that happens we should try and barter with people as much as possible. There’s no VAT, Income Tax etc. on a barter and it’s untraceable!

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    Mute James Delaney
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    Jan 4th 2014, 11:12 AM

    David, funny how people want everything from Banks free of charge. I suppose you feel the Teller behind the counter should be paid nothing, the purchase cost and servicing of ATM units, the cost of processing transactions Dr card & online – Computer mainframe purchase and maintenance and updating. The cost of using other banks Atms. Oh yeah the most recent moan – borrowering money from Banks and having to pay it back.

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    Mute Declan Murtagh Sr.
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    Dec 31st 2013, 11:30 AM

    The banks need to employ them as their security team.

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    Mute arlene gallagher
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    Dec 31st 2013, 1:28 PM

    That’s like punching someone so they’ll hire you as their bodyguard! Give jobs to the normal folk who are actually asking for work rather than just taking hard earned cash from others.

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    Mute Sean
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    Dec 31st 2013, 12:48 PM

    The boys around me were saying that they reckon they would still prefer the old JCB than the USB to remove the money from the ‘hole in the wall’ ! A bit messier,but way quicker

    34
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    Mute James Delaney
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    Jan 4th 2014, 11:02 AM

    Yeah agree. Once the hydraulics is operating ok should be no prob.

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    Mute John Ruane
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    Dec 31st 2013, 11:53 AM

    Without the banks I wouldnt have my massive house ! The banks lended me loads of money for it and guess what? I have no intention of paying it back, sorry Anglo !!

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    Mute Tim Higgins
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    Dec 31st 2013, 12:40 PM

    John – No need to apologise to Anglo, you don’t owe them the money you owe the people who bailed them out the money now.

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    Mute Filthpig
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    Dec 31st 2013, 11:25 AM

    Fair play to the hackers, I hope there are no prosecutions.

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    Mute Alan Lawlor
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    Dec 31st 2013, 2:52 PM

    If it happened to banks in Ireland, it would be us taxpayers footing the bill

    5
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    Mute Avina Laaf
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    Dec 31st 2013, 4:23 PM

    If someone kicks you up the ar$e, I say fair play to them and I hope there are no prosecutions either :-D
    Happy New Year!

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    Mute Filthpig
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    Jan 1st 2014, 5:26 PM

    Bah!!

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    Mute Alangb
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    Dec 31st 2013, 12:28 PM

    This article appeared yesterday on the BBCs news we page almost word for word! At least they should have been credited for it.

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    Mute Mitch Connor
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    Dec 31st 2013, 1:17 PM

    “Churnalism”

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    Mute Aunty Simmonite
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    Dec 31st 2013, 1:25 PM

    Alan those specs of yours need cleaning
    “The BBC reports how the bank noticed several of its ATMs being emptied despite its use of safes to protect the cash inside.”
    It’s there, in the article,

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    Mute Shane Hickey
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    Dec 31st 2013, 12:05 PM

    I can’t slag my bank off. They open 7 days a week until 7 every day. Going in to the branch is unlike any banking experience you’ve ever had. You are meet at the door by a greeter who walks you to the counter. Gets you a coffee if it’s busy and NO bank charges.

    13
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    Mute Shane Hickey
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    Dec 31st 2013, 12:09 PM

    Oh and I was given my atm card the day I joined, they say me at a desk and went through the online login process step by step and gave me £3 to buy a cup of coffee. They are called metro bank. Pity they are not in Ireland

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    Mute John Mack
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    Dec 31st 2013, 11:32 AM

    Krebsonsecurity.com might hopefully do an in-depth article on this for his blog, great site for keeping uptown date on ATM Security along general computer security.

    12
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    Mute Ronan McManus
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    Dec 31st 2013, 12:21 PM

    It’s a very basic computer behind the atm which runs the atm software so like any computer it has usb ports. The computer itself usually runs windows xp.

    10
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    Mute Simon Barnes
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    Dec 31st 2013, 12:34 PM

    Windows CE more like, a ripped down version.
    Also not all PC’s have USB’s I work for a company that still uses windows 3.11 and NT and these run on machines nearly as old as me. The floppy drive is still big where I work, and I have a few jazz drives still in use too. LOL

    15
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    Mute Barry O'Brien
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    Dec 31st 2013, 1:10 PM

    I’ve seen one rebooting NT4 before. As a security professional it boggles my mind that they don’t have application whitelisting. If there ever was a use case for it….

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    Mute Simon Barnes
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    Dec 31st 2013, 1:14 PM

    you’d be surprised how many banking systems still use NT and 3.11, very surprised.

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    Mute Barry O'Brien
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    Dec 31st 2013, 1:22 PM

    Not surprised at all. That’s one of the main target markets for our application whitelisting solution. Also, XP is joining that band. Even if they don’t use application control; device control should be used as a minimum. I’ve worked on a massive cleanup of an air gapped network riddled with conficker because they didn’t use device control.

    5
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    Mute John Lodge
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    Dec 31st 2013, 2:09 PM

    There is still some Novell 3.12 lurking and RBS still have the odd MS DOS prog still running.

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    Mute Nigel O Keeffe
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    Dec 31st 2013, 1:14 PM

    Not surprised they have usb ports..surprised they can be accessed from the front of the machines..bad design?

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    Mute Stephen Barry
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    Dec 31st 2013, 12:43 PM

    Just smarter thieving sc#m bags

    5
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    Mute Ronan Stokes
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    Dec 31st 2013, 6:55 PM

    There was a Java.exe error on an overhead sign on the M50 today.

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    Mute Vlad Macca
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    Dec 31st 2013, 11:45 AM

    Did i not read this story here last week already ?

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    Mute James Delaney
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    Jan 4th 2014, 11:26 AM

    Hi Vlad. We meet again. Heard they had to get a plasterer, carpenter and Brick layer to repair the ATM Lobbies.

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    Mute Aunty Simmonite
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    Dec 31st 2013, 1:23 PM

    AIB switched to Linux some years back as it is more secure than Windoze. I believe it was due to their CEO or other high ranking executive being unable to get money from an ATM at Dublin Airport, maybe they switched back, I dunno. The reason the others stick with windoze is because they like fancy graphics and security of your money comes way down the list

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    Mute Jed I. Knight
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    Dec 31st 2013, 10:10 PM

    This is nothing more than a nice story. Its untrue. Next time you’re in your local AIB take a look at the computers they use, they’re Windows OS.

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    Mute Brendan Rice
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    Jan 1st 2014, 9:23 AM

    ‘Plug and Pay’

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    Mute James Delaney
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    Jan 4th 2014, 10:57 AM

    As dar as I’m aware if an ATM Machine unit is in any way interfered with (Esp by cutting/drilling a hole n2 it) an alarm is triggered to alert the bank and the ATM automatically clises down. Cant understabd how these banks were ripped off?. ?

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    Mute Ryan Freeman
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    Dec 31st 2013, 2:21 PM

    Windows NT

    1
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