#Open journalism No news is bad news

Your contributions will help us continue to deliver the stories that are important to you

Support The Journal
Dublin: 1°C Sunday 24 January 2021

Got a Kindle? Amazon is telling you to install this 'critical' update asap

Users are recommended to install a ‘critical software update’ otherwise certain devices won’t be able to connect online.

Image: AP Photo/Reed Saxon

AMAZON IS TELLING Kindle users to install a “critical software update” otherwise certain versions won’t be able to connect online.

Owners of Kindle devices as recent as the 2012 version have been emailed by Amazon notifying them about the update.

If the update isn’t completed by by Tuesday 22 March, users will have to carry out the process manually by connecting it to their computer. Those who don’t will not be able to download books, access the Kindle store or use other Kindle services.

The devices which require an update are (software version needed to connect online are in square brackets):

  • Kindle 1st Gen (2007) [1.2.1]
  • Kindle 2nd Gen (2009) [2.5.8]
  • Kindle DX 2nd Gen (2009) [2.5.8]
  • Kindle Keyboard 3rd Gen (2010) [3.4.2 or higher]
  • Kindle 4th Gen (2011) [4.1.3 or higher]
  • Kindle 5th Gen (2012) [4.1.3 or higher]
  • Kindle Touch 4th Gen (2011) [ or higher]
  • Kindle Paperwhite 5th Gen (2012) [ or higher]

To check which software version you’re running, press the menu button and select settings. Either go into device settings or scroll down to the bottom of the screen to see it.

To update your Kindle software, go to the home screen, select Menu and choose Sync and Check for Items. Make sure you have it plugged in while it’s updating. Newer versions don’t need to be updated but it’s always good to check just in case.

If you don’t update it before tomorrow, you will have to carry out the process manually by downloading the relevant software here. You will have to download the specific file to your computer first and then transfer the update via USB.

It’s not the worst workaround but it’s not as convenient as updating it over WiFi.

Read: Are you a fail whale? Take our Twitter quiz >

Read: This Irish startup has developed a radio service that reacts to you >

About the author:

Quinton O'Reilly

Read next: