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Recall notice issued for almost 22,000 Guinness-branded mugs that may cause scalding

A RECALL NOTICE has been issued for approximately 21,660 Guinness-branded mugs, some of which were sold in the Guinness Storehouse, after a fault that may result in the scalding of its user was discovered. 

Shamrock Gift Company, which is issuing the recall, said that an error in manufacturing may lead to a weakness at the base of the mug.

“This can cause the mug to leak or break when in contact with hot water. This may result in scalding to consumers,” the company said.

The products were sold at a large number of shops across Ireland, including but not limited to: the Guinness Storehouse, International Rugby Experience, Kerry Airport, Knock International Airport, Shannon Airport Authority Dac, St. Patrick’s Cathedral, and Eason’s.

A full list of retailers that sold the recalled products is available here.

The affected products are as follows: Guinness Toucan Embossed Mug; Guinness Label Embossed Mug; Guinness Toucan Embossed Mug; Guinness Storehouse Embossed Mug. The products were sold between May and November of 2024.

Screenshot 2024-12-11 at 18.00.05 The recalled products. Competition and Consumer Protection Commission Competition and Consumer Protection Commission

Customers should stop using the product immediately, the company warned.

“Please return the product to place of purchase to receive a full refund. Alternatively, consumers can contact Shamrock Gift Company at customerservice@shamrockgiftcompany.com.”

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    Install the app to use these features.
    Mute David Corrigan
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    Dec 11th 2024, 6:20 PM

    This could prove to be a hot topic.

    62
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    Mute Buster Lawless
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    Dec 11th 2024, 6:25 PM

    @David Corrigan: I bought 5 of these and will sue them dearly if my relatives are scalded.

    12
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    Mute offside again
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    Dec 11th 2024, 6:30 PM

    @Buster Lawless: and so you should. You could call yourself Buster Scalded.

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    Mute Buster Lawless
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    Dec 11th 2024, 6:34 PM

    @offside again: well we will be laughing in money if we are scalded I tell ye

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    Mute Jerry LeFrog
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    Dec 11th 2024, 6:35 PM

    Won’t be easy to alert all the overseas tourists who would have bought one of these on their way home…

    32
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    Mute Buster Lawless
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    Dec 11th 2024, 7:07 PM

    @Jerry LeFrog: many could possibly die if they heart attack etc

    2
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    Mute Paul Whitehead
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    Dec 11th 2024, 11:20 PM

    @Buster Lawless: as long as they are outside the jurisdiction.

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    Mute offside again
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    Dec 11th 2024, 6:26 PM

    Making boiling hot tea could scald you ?

    14
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    Mute CP
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    Dec 11th 2024, 6:34 PM

    @offside again: if the arse falls out of the mug

    27
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    Mute offside again
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    Dec 11th 2024, 7:52 PM

    @CP: yes, that’s not supposed to happen, I have to admit.

    8
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    Mute Padraig O'Brien
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    Dec 11th 2024, 9:48 PM

    Who in the world drinks hot Guinness?

    14
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    Mute Ian McDonald
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    Dec 11th 2024, 8:50 PM

    They’ll only scald the woke generation

    14
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    Mute David S
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    Dec 11th 2024, 6:28 PM

    Be sound. Just don’t use hot water in them. Probably only meant for ice t .

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    Mute S banter
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    Dec 11th 2024, 9:33 PM

    Most of the places are for tourists to buy their souvenirs. So I’d say these mugs are on their way to the USA and the likes and they can’t return them, and may not see this warning. *smh

    6
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    Mute martin finnegan
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    Dec 12th 2024, 9:18 AM

    Problem is tourist s bought them and went home never to return as is such a rip off now theyll make a cupa coffee or tea and burn themselves or a loved one.

    2
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    Mute Larry Betts
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    Dec 11th 2024, 9:00 PM

    Be careful,too much of that causes flatulence. Black and blew and all that

    2
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    Mute John.2024
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    Dec 13th 2024, 9:30 AM

    I have the exact same problem Guinness mug but it has been like this for over a year.

    1
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    Mute Todd Hebert
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    Dec 12th 2024, 12:04 AM

    If they’re only used for Guinness they’ll be grand.

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    Mute Glaston Beary
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    Dec 12th 2024, 7:02 AM

    Be jaypers, who takes their Guinness hot, like?

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    Mute Ned
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    Dec 12th 2024, 12:53 AM

    How can a mug cause scalding? Unless the mug using it is a mug.

    1
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