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RYANAIR PASSENGERS HAVE complained they were left with little instruction from the airline after their flight was forced to land at a different Canary island than planned due to bad weather.
It eventually lead to some having to pay for their own transport off the island after boarding the wrong ferry.
More than 140 passengers were flying from Dublin to Lanzarote on Saturday morning when thunderstorms forced the pilot to divert to the neighbouring island of Fuerteventura.
After being told by the pilot they would be able to get a ferry to Lanzarote, the group disembarked the plane and waited at the terminal for their bags.
‘Herded’
However, no instruction was given on what to do next until they were ‘herded’ on to buses organised by the airline to bring them to the ferry port. Some grew frustrated with the wait and arranged for their own taxis.
When the first group arrived, they were told that no tickets had been reserved, meaning many bought them at their own expense.
One passenger on the flight, Max Kyck told TheJournal.ie: ”We were told to disembark [the plane] and get our bags and to go to the Ryanair desk for tickets.
We waited about 30 minutes for our bags. Then a young Spanish girl tried to herd all 144 of us outside to wait for buses. She didn’t know what the situation was with ferry tickets, or what time the ferry was leaving.
Kyck said he was lucky enough to get on the first bus to the port, but others got taxis costing more than €40.
“When we got to the port shortly after 1pm there was nobody from Ryanair and nobody at the port knew anything about our tickets,” he continued, “We waited a while and then bought tickets – €47 for two.”
Once they arrived at Lanzarote, the group again had to arrange for their own transport from the port.
The diversion ended up adding hours to the passengers’ trip.
A spokesperson for Ryanair apologised for the diversion, and explained that a ferry had been arranged, but some passengers arrived too early or went to the wrong ferry company.
Customers are asked to submit receipted travel expenses for reimbursement.
“Ryanair sincerely apologises to all customers affected by this weather diversion,” he said.
Another passenger, who declined to be named, criticised the lack of communication from Ryanair during the incident.
“Someone might have turned up later but there was no one around,” he said.
All passengers were emailed a PDF yesterday morning explaining the terms and conditions of flights which are delayed or diverted.
“[The PDF] is not very straight-forward, most of us have found it to be gobbledygook,” the passenger continued. “And also when you’re on holiday you might not want to check your emails due to data roaming charges.
“But look, we’re here now, and it’s sunny.”
The Daily Mail reports that passengers landing on the same island in 2010 were left without guidance on how to get to Lanzarote.
In this incident, ferry crossings were cancelled, meaning some passengers had to arrange for overnight stays in hotels.
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So Dr Anthony Holohan, it’s okay for children to be in school in a full class for five hours with approximately 30 other pupils but it’s not okay to sit down in a restaurant for about an hour with your family for a meal!
@Jimmy Pea: Sure Tony lied to us all at the start of the pandemic when he was saying that masks made things worse!
@Jimmy Pea: And ok for them to be inside a hotel bar restaurant for hours on end yet a normal bar restaurant is somehow more dangerous to kids. Laughable.
@Tomo: no he didn’t. Get your facts right….oh wait you completely ignore all facts.
@Paul Furey: Where are your facts Paul?!?! You never have any…… Heres an exert from an article and a link to the article pointing out that Holohan was against face masks for the public initially.
“Dr Holohan and others trotted out a litany of reasons why face masks would be an ineffective measure for the general public.”
@Paul Hedderman: at the time he was following what was public health advice world wide, people really need to build a bridge and stop getting personal about Dr Holohan.
What’s personal about Dr Holohan in what i wrote?….. I’m pointing out an article to someone who needed a history lesson
@Jimmy Pea: oh change the record. People say the same thing every single day. Everything doesn’t revolve around sitting in a darned restaurant. Dr Holohan is doing the best he can with the tools he has (pardon the pun lol) and don’t bring up the cervical checks either. That was tragic, absolutely heartbreaking but he didn’t single handedly tell all those women they were fine. Give the man a break for goodness sake.
@Paul Furey: A bit like yourself.
@GClare: It wasn’t public health advice worldwide at the time, and many countries had implemented masks months before us. In certain countries like Ireland and the US, the government flat out lied to us about mask wearing. That was the Irish public health advice at the time. Blatantly lying to the people of Ireland has consequences for future public health advice, such as this indoor dining charade.
@Jimmy Pea: That statement was the clearest signal of NPHET being allowed to over step their mark repeatedly. Even with the slightest good news story of families being allowed to finally dine together (behind all other countries) they feel the need to put the sword in. Why do anything at all ever?
@Jimmy Pea: one is vital to your child’s education and social skills…. The other isn’t.
A bit of a comparison
@Toon Army: nphet, as needs explaining constantly, is the government’s medical health advisory board. Their total one and only concern, is health.
The government takes that advise, puts it with all the other advisory boards recommendations and makes a decision.
Nphet does not and should not consider anything else outside of health. Just add the economic advisers only consider finances and economy
‘Government made a decision…’ That in itself is a rather shocking headline these days…
@William Tallon: lol. I think I heard trumpets in my head as I was reading it.
@William Tallon: they made a decision in December, going against NPHET recommendations
@William Tallon: and SF will object to it
@Paul Furey: No they didn’t Holohan responsible for that 6 week debacle.
@Paul Furey: Still at it, anti-craic Paul.
@Darren Lambe: Anti-tin foil.
“The Chief Medical Officer yesterday advised parents that it is safer not to bring children into indoor dining settings.” How was it safe last year when we had no vaccines and the vulnerable weren’t protected with vaccines? But now this year its not safe? What has changed between this year and last year? Has the virus gotten more deadly because globally deaths are nowhere near what they were last year?
Lastly I’d love to know where did he get his information form to come to this conclusion or is it just his opinion which is not based on facts or science?
@Diarmuid O’Braonáin: no but significantly more contagious. He’s not wrong but he doesn’t keep having to say these things. We know already.
@David Clements: We have a paradox. How is it safe to go to a pub inside in Newry and not in Dundalk? Its safe for an unvaccinated family to have a meal indoors in a hotel restaurant but not in one with no hotel. If safe all over Europe for unvaccinated kids to have meal with their parents but its unsafe here? The whole of Europe is lifting restrictions, in Ireland we had introducing more restrictions and bigger fines and penalties.
They have lost the public on this. We all saw the football stadiums full of people. Bars and restaurants full of people enjoying themselves. Maybe we have a different strain of Covid here that no one told us about.
@Diarmuid O’Braonáin: Newry is in a different country, different jurisdiction. 48,000 cases in the UK yesterday and 49 deaths. Would you be hedging bets on any UK decision being safe given their disastrous mismanagement of the crisis? I wouldn’t. The rest of Europe is not opening up and relaxing restrictions. They are doing the opposite.
What if your child is 18 to 25 years old and unvaccinated?
@Will Roche: there is no such thing as a child aged 18 to 25
@David Clements: I know people who have children aged between 18-25
@Eoin Fitzgerald: they’re adult “children” though and responsible for their own behaviour.
@Will Roche: Can we stretch that further? I know people in their 40s still living with their parents (thanks past FF, FG governments)
@Will Roche: They will be discriminated against for being young and healthy unfortunately.
@DK: yes just like when 16 year olds walk into the off licence.
@Eoin Fitzgerald: I know people who have Children aged 45 but that’s the Parents fault.
@Will Roche: if your child is 18-25 COVID is the least of your worries
@Will Roche: if your 18-25 year old can’t cope with their parents going for dinner without them, can I suggest they watch stepbrothers?
@Will Roche: what if your child is 80? They are still adults ffs!
It’s a terrible decision. We should be either following medical evidence which advises against unvaccinated in a crowded indoor setting or advocate personal responsibility and allow people to make their own decisions.
This idea of allowing some unvaccinated indoors but not others based on what happens to be politically convenient at the time is absolutely absurd and leads to a general sense of unfairness and annoyance among the public.
@Rochelle: yes but is there any consideration at all for businesses and workers livelihoods. You’ve left this important variable out. The dilemma is to get businesses open, people in work while trying to protect the health of the general population as best we can. What is your alternative solution that checks those boxes?
If you chose not to get the vaccine I have no sympathy for you. But what’s the difference d
Between an unvaccinated 16 or 17 year old that can go in while a 19 or 20 year old who hasn’t got a vaccine yet can’t?
@Ronan O’Keeffe: maybe it’s to do with a 16/17 year old not being able to drink.
@Ronan O’Keeffe: You’re not repsonsible for a 19 or 20 year old.
@Ronan O’Keeffe: “If you chose not to get the vaccine I have no sympathy for you.”
I’m sure the unvaccinated are utterly devastated.
@Ronan O’Keeffe: trying to make sense of it, good luck with that.
Imagine the people who for reasons of not being able to take the vaccine for medical reasons…
For people who have legitimate concerns about the rushed method in which this was brought out & of its effectiveness against new strains…
For people who were very concerned about a government proposal to spy & inform in your neighbours if they were breaking restrictions ..
A government who has locked up an elderly lady for 3 months for not wearing a mask while in England they are set to announce that masks are no longer required everywhere.
Good luck trying to make sense of this arbitrary discrimanatory legislation from a government who having giving themselves 3 pay raises during Covid & tell us we are all in it together.
@Hear me now: as they deliver more broken promises then run up the stairs without having to take any questions.
& for anyone who questions this mess or doesn’t go along with the general narrative they are mocked… ridiculed…called anti-vaxxers… conspiracy theorists…
Never be afraid to challange the status quo _ always ask questions…do not just nod & accept.
Be good everyone…Hopefully tomorrow will be better than today.
Rant over.
@Ronan O’Keeffe: because we decided – ages ago – that 18 was the start of adulthood. With all the rights and responsibilities and requirements to abide by the rules that come with being an adult.
@EvieXVI: we also decided – ages ago – that discrimination is totally unacceptable and should not be tolerated in any developed, civilised society, but hey-ho here we are.
@Hear me now: “while in England…”. Enough said.
@Eoin Jackson: that depends on your definition of discrimination. When a decision is made for the common good and a law introduced for the common good then this is not discrimination. The needs of the many outweigh the wants of the few. That’s how society works.
@Eoin Jackson: Per your original point, we constantly ’discriminate’ on the basis of age. Under-18s can’t vote, drink in pubs, etc., etc.
@EvieXVI: Yet they stay in a hotel with impunity.
@Franny Ando: can stay
@GrumpyAulFella: elaborate
@GrumpyAulFella: & who says the is for the common good…you? Micheàl & Co? Think a few may disagree with you on your take of what the common good is?
@Franny Ando: yes, they’re children. Would you prefer they be punished?
@Hear me now: if the government decides it is for the common good your agreement doesn’t really matter
@Ronan O’Keeffe: one is an adult, one is a child
But its ok to bring them into the Hotel Bar and not the Bar up the street.. has Professor Tony giving a Logical difference between a Hotel bar and a bar next door..
@Paul Somers: only if they’re staying in the hotel bar, which limits the numbers enormously
@Paul Somers: only if they are staying in the hotel, which limits the numbers enormously
This latest ‘concession’ raises more questions.
If asymptomatic children can still pass on the virus as we have been told then surely this latest move by the government is totally irresponsible?
This decision has nothing to do with COVID. Just a weak government looking for brownie points.
@Will: That’s exactly it, it’s a decision made purely for optics. They’ll claim they’re mostly following the health advice but also listening to the public.
In reality this is the worst outcome for the public since the virus will spread more among unvaccinated children and staff in indoor dining and many young people will be prevented from dining indoors.
We need a government with the courage to pick a lane on issues like this.
@Rochelle: what’s the alternative. Those kids are not in school at present and are in a protective bubble at hime with their vaccinated parents. Chances are any socialising they are doing during the height of Summer is outdoors. Simple. It’s a huge conspiracy theory after all.
“we need to trust people” – yeah when it comes to this one specific detail, everything else it’s just lock it down to stop people doing it. Talking out of both sides of his mouth.
Just another one of the many “wrong decisions” this farce of a government have made.
Not a chance that will happen. It will be pushed out 2/3 weeks and then it will be decided to wait for a few weeks to allow schools to reopen and then your into October at which time cases will be high (which wont mean anything with majority vaccinated) but it will put off until next year.
The government made a decision now that has to be a joke
The fist line on the article is something you don’t see every day.
28 but gonna pull the classic I’m only 16 gag on the bus to pay child’s fare.
@Gearóid Ó Tuama: May pull out the old school uniform and see can I squeeze into it!
It’s Monty python stuff at this stage.
Tony is lieing through his teeth for the last 17 months
@Margaret Kane: since February 2020? A full month before this started?
As clear as mud !!!!! . Getting more complicated by the hour
Escalation of have and have nots.
I know we are robbing you blind, but at least we have the vaccine in common buddy mate pal.
What’s the point of this if the children are carries and have covid?
@Roisin Lyons: chances are they aren’t if they’re living with vaccinated parents.
@Roisin Lyons: they are unlikely to get sick and those that are likely to get sick, are vaccinated
@Roisin Lyons: you should ask the people who were outraged they wouldn’t be able to dine indoors without their kids
@Roisin Lyons: you should ask all the people who were outraged last week at the prospect of not being allowed to dine indoors with their kids who are not eligible to be vaccinated yet. This was a decision based on public pressure
So. I have chosen not to get the vaccine at the moment for my own personal reasons. I have bent over backwards to make sure I complied with all the restrictions since day 1. I am a young healthy person, BUT anyone who caught the virus can avail of this now luxury. You are now being rewarded a license for being covid positive. If I had of known that I’d be out with the masses having raves and pints and drinks with everyone
@Alexandra Molloy: you should be glad that everyone else is getting vaccinated to protect you, and happy enough to eat and drink outdoors for a few weeks or months so that enough people are vaccinated that you won’t need to worry about it
Why these 2 smiling? Its not a laughing matter
Martin has gone rogue
That’s not good news, kids will be wrecking everyone else’s head. Keep them out
I am vaccinated and am quite happy to eat and drink outdoors. Have no interest in indoor dining until we have far more of the population vaccinated
What is the rational of waiting until the 26th – after the weekend? Why not before or even better the previous Mon or Tues?
@Dara Mac Craith: why not tomorrow by that rationale? Or last week?
It’s about getting ready and implementing a system obviously
@Ꭼꮮꮻɴ Ꮇꮜꮪꮶ: I think it would be because the Irish Covid passport system is not live until Monday the 19th.
Though it was the 19th ffs
No that you can get a meal and a pint indoors can the government let non essential workers have driving lessons and start getting more driving tests done
Excellent decision by the government
Good stuff
Its not about vaccinated or unvaccinated its all about keeping control of the people
Get your certs ready folks
What about self-catering accommodation?
have your say