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AFTER 15 YEARS, Ireland’s largest telecoms company is being cut in half – linguistically, at least.
Eircom, which last changed its name from Telecom Éireann 15 years ago, will be rebranded as Eir with its logo reimagined as a squiggle.
In a statement today, the company said the launch “reflects the dynamism and confidence of our company” and the new brand was a “major milestone” for the company, “revitalising and modernising the look and feel of the group”.
It said the rebranding would cost €16 million, which includes changing the logos on uniforms, vehicles, stores, making it the largest such exercise in the past 20 years of Irish corporate history.
The company’s Meteor mobile-phone business will remain as a standalone brand.
Earlier this year a Reputations Agency survey ranked the company as Ireland’s fifth least-favourite brand, making it the lowest-rated internet or phone company.
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Niall Carson / PA Archive
Niall Carson / PA Archive / PA Archive
Eir CEO Richard Moat said the new identity was “dynamic and modern” and reflected where the company was headed.
The marketplace has changed, technologies have changed, Eircom as a company has changed and we have to continue to evolve, to maintain our relevance and lead a very dynamic market,” he said.
The company also announced prices for its fibre-to-the-home (FTTH) broadband network, which can deliver claimed speeds of up to 1 gigabit per second – for a tidy sum.
It will charge €30 per month for the first four months on all broadband plans, but after that charges will rise to €67 per month for 150Mb peak speeds, €75 per month for 300Mb and €87 per month for 1,000Mb for new customers.
Eircom vanishes into thin #eir ! Seems prices increased on some business products. Ftth pricing released too, pricey https://t.co/dIq7CypLw1
The full-speed service will only be available to 23,000 premises in 15 areas to begin with, including parts of Cork, Dublin, Kilkenny and other locations.
A turnaround
In recent years the company has been shedding income with the loss of fixed-line phone customers, making deep cuts to its staffing levels to make up for the reduced revenue.
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Did it cost as much as changing the shamrock design on Aer Lingus all those years ago. A national scandal.at the time, I’m sure some group of consultants have just bagged millions from it, and paid a bit back in brown envelopes.
I take it the €16 million rebranding includes the total amount required for the physical re-lettering of their whole fleet of vans, signs & new stationary etc, and is not just the fee of some graphic designer for a poxy new logo?
That would be reprehensible.
Poxy New logo and system imposed on customers overnight caused chaos and confusion.Old webmail has disappeared.Could not get help from technical section,customer care or Eircom/eir.ie shop.The technical section was unreachable !
Ah that does it – eir sounds great – I feel like I used to hate them for overcharging my granddad for services they confirmed with him he no longer needed and taking months and months to refund him….. but with a name like eir how could they have, i must have had it wrong
100′s of millions in debt, 40% debt write off, credit extended multiple times, considering a third attempt at the stock market, debt transferred to holding company’s in Luxembourg and Jersey.
It wouldn’t surprise me Eircom will end up as close to an Irish version of Enron as we’ll ever see.
Just who the hell is lending them the €16mil for a painfully pathetic rebrand?
They’re just racking up the debt and will come looking for a bailout one day citing the number of employees and need for communications infrastructure.
Passed around to be used and abused in corporate takeovers by anyone who had even a bare relationship with FF for a decade till it was riddled and emaciated.
not surprised they are the worst regarded telecoms company. had my broadband order cancelled there by their credit Dept. never had dealings with eircom or meteor before but if I want to find out why I need to send a snail mail letter to Kerry, pleading for a reason. Will they need a letter from the local bishop next? Dynamic and modern my behind. Had sky installed instead no problem the next week.
Just to note our line can take fibre, eircom just decided they had no plans to plug our line into a fibre cabinet but we still got that will be the same price or F off attitude.
I think it is lovely and hopeful looking. Where the hell do all you moany holes come from or are ye all the same person?
This site would bring you down sometimes.
87 quid a month for gigabit. Sure, but be careful what you download or you’ll get a DMCA three-strikes letter before the first bill arrives. I’ll be sticking with UPC.
It’s a squiggle.
Amazing how many CEO’s think a change of squiggle changes the company.
Royal Mail spent many millions rebranding itself as “Consignia”.
Royal Mail sheepishly rebranded itself as Royal Mail when everybody in Britain laughed at them.
The company is doomed, this is awful and whoever decided to go with this should be seriously evaluated. looks like a diet yogurt logo aimed at ladies. Eircom as a name works and changes to branding were needed but not this.
A truly dreadful company to deal with. We have been lobbying for years to have our business broadband upgraded by installing a highspeed (and now fibre) line from our local exchange, a mere 5 miles away. €17 million could have been better invested in rural infrastructure investment rather than this abhorrence of a rebrand.
Just checked on speedtest.net and our speed is – wait for it – 0.26mbs! (Yes, that is ZERO-POINT-TWO-SIX).
Dreadful rebrand for a dreadful company. I sometimes miss seeing all the Irish branded companies in this country, like Telecom Éireann or Iarnród Éireann which prefers to call itself Irish Rail these days. How long before Bus Éireann is simply Irish Bus?
Look at the cable connecting your landline’s handpiece to the main body of the telephone.
That “squiggle” is a representation of that curling, looping cable.
I like it, but am disappointed to see that the designer ripped off the old, classic, Plessey logo from the 60s/70s
theres a google one as well going around and their new ‘hacked’ font. theyre all lifting, the argument is, its not about the logo, its the brand, no excuse for infringing trademarks, not the same thing. laziness.
Wonder what An Taisce have to say about their wildlife disturbance of Skellig Michael in the TV ad… Birds going nuts over a helicopter approach in the opening scene, nice…
I can see where they’re going with this. But they should have kept going. It looks like Arabic, especially since they also use it for the favicon (that’s the little icon in the browser’s address bar).
Yeap, Eircom or Eir squiggle as it is now is heading in the right direction alright according to Mr Moat. Straight into the pockets of the anonymous asset strippers, just like Clerys.
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