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#eir

# eir - Wednesday 2 February, 2022

Gardaí appeal for info after 66 incidents of telephone cable theft in recent months
# Witness Appeal
# Witness Appeal

Gardaí appeal for info after 66 incidents of telephone cable theft in recent months

Feb 2nd 2022, 9:48 AM 15,386 Views 0 Comments

The thefts have caused 1,500 households to be affected by telephone and internet service outages.

# eir - Wednesday 11 August, 2021

Eir to add a further 200,000 homes and businesses to its gigabit fibre network
# National Broadband Plan
# National Broadband Plan

Eir to add a further 200,000 homes and businesses to its gigabit fibre network

Updated Aug 11th 2021, 1:41 PM 24,474 Views 68 Comments

The company says the move means that 1.9m or 84% of premises in the country will have access.

# eir - Wednesday 19 May, 2021

eir Sport channels to cease broadcasting later this year
# Broadcasting
From The42
# Broadcasting

eir Sport channels to cease broadcasting later this year

Updated May 19th 2021, 4:57 PM 54,976 Views 50 Comments

‘Following an in-depth review, Eir has decided to discontinue eir Sport.’

# eir - Wednesday 12 May, 2021

Twenty two of these new phone boxes will be installed in Dublin city over the coming days
# Eir
# Eir

Twenty two of these new phone boxes will be installed in Dublin city over the coming days

May 12th 2021, 12:06 PM 105,701 Views 68 Comments

‘Digital Pedestal’ phone kiosks with touch-sensitive screens and advertising space will be installed in Dublin City.

# eir - Thursday 31 December, 2020

Almost 90% of remaining public payphones removed in last six months
# Phone Box
# Phone Box

Almost 90% of remaining public payphones removed in last six months

Dec 31st 2020, 1:25 PM 26,999 Views 39 Comments

There are now just 51 public payphone locations in the State.

# eir - Monday 14 December, 2020

Virgin Media sues Eir over alleged failure to pay €2.5 million fee as part of sports broadcast deal
# Commercial Court
# Commercial Court

Virgin Media sues Eir over alleged failure to pay €2.5 million fee as part of sports broadcast deal

Dec 14th 2020, 5:24 PM 16,095 Views 0 Comments

Eir denies the claims made by Virgin Media, and the matter is set to come before the Commercial Court in the new year.

# eir - Wednesday 9 December, 2020

Two-thirds of complaints dealt with by telecoms regulator so far this year came from Eir customers
# Customer Service
# Customer Service

Two-thirds of complaints dealt with by telecoms regulator so far this year came from Eir customers

Dec 9th 2020, 4:13 PM 14,730 Views 44 Comments

The regulator said Eir customers have experienced “unacceptable” waiting times.

# eir - Wednesday 25 November, 2020

Eir CEO says it was a 'mistake' to locate customer care centre in Sligo
# Complaints
# Complaints

Eir CEO says it was a 'mistake' to locate customer care centre in Sligo

Updated Nov 25th 2020, 6:36 PM 118,506 Views 163 Comments

Carolan Lennon has since clarified her remarks and said Eir is “committed to Sligo”.

# eir - Friday 20 November, 2020

Tánaiste expects Eir customer care 'to improve' after meeting with telecoms company
# Customer Care
# Customer Care

Tánaiste expects Eir customer care 'to improve' after meeting with telecoms company

Nov 20th 2020, 12:26 PM 28,686 Views 81 Comments

TDs offices have been inundated with poor customer service complaints from constituents.

# eir - Tuesday 4 February, 2020

Eir to charge €5.99 a month for anyone with an eircom.net email to continue using service
# Eir
# Eir

Eir to charge €5.99 a month for anyone with an eircom.net email to continue using service

Feb 4th 2020, 9:54 AM 112,959 Views 109 Comments

The new monthly charge will come into effect from the end of March.

# eir - Wednesday 29 January, 2020

The state of Eir address: How Ireland's largest telco is dealing with 5G, fibre and Huawei
# Deeptech
# Deeptech

The state of Eir address: How Ireland's largest telco is dealing with 5G, fibre and Huawei

Jan 29th 2020, 8:29 PM 326 Views 0 Comments

Chief executive Carolan Lennon on rolling out the firm’s €1bn investment strategy.

# eir - Thursday 26 December, 2019

Less than 500 public payphones are left in Ireland – a drop from 4,000 a decade ago
# End Of The Line
# End Of The Line

Less than 500 public payphones are left in Ireland – a drop from 4,000 a decade ago

Dec 26th 2019, 12:44 PM 20,384 Views 38 Comments

There were 4,000 public payphones across the country 10 years ago.

# eir - Saturday 31 August, 2019

Wi-Fi, touchscreens and tourism: Eir is planning a major revamp of its payphones
# Retail And Services
# Retail And Services

Wi-Fi, touchscreens and tourism: Eir is planning a major revamp of its payphones

Aug 31st 2019, 4:00 PM 16,327 Views 22 Comments

The telecoms company is hoping the changes will bring a bump in users.

# eir - Thursday 29 August, 2019

Wi-Fi, touchscreens and tourism: Eir is planning a major revamp of its payphones
# Retail And Services
# Retail And Services

Wi-Fi, touchscreens and tourism: Eir is planning a major revamp of its payphones

Aug 29th 2019, 1:46 PM 1,708 Views 3 Comments

The telecoms company is hoping the changes will bring a bump in users.

# eir - Wednesday 17 July, 2019

Government: Eir proposal to complete National Broadband Plan for €1 billion 'not feasible'
# Broadband Row
# Broadband Row

Government: Eir proposal to complete National Broadband Plan for €1 billion 'not feasible'

Jul 17th 2019, 10:42 PM 13,095 Views 52 Comments

The company’s CEO raised the alternative cost at an Oireachtas committee last month.

# eir - Monday 8 July, 2019

Telecoms group concerned about Eir's €1bn claim and will consider legal action against the Irish government
# National Broadband Plan
# National Broadband Plan

Telecoms group concerned about Eir's €1bn claim and will consider legal action against the Irish government

Jul 8th 2019, 6:15 PM 24,088 Views 42 Comments

Eir’s CEO told an Oireachtas committee recently that it could deliver the NBP for less than €1 billion.

# eir - Wednesday 3 July, 2019

Another tender process for broadband plan would take three years, committee hears
# Crossed Wires
# Crossed Wires

Another tender process for broadband plan would take three years, committee hears

Updated Jul 3rd 2019, 6:00 PM 32,931 Views 46 Comments

Eir’s CEO said last week that it could deliver the NBP for far less than the approved bidder.

# eir - Tuesday 25 June, 2019

'It's no secret': Eir boss says telecoms company could complete broadband plan for less than €1bn
# Rural Wifi
# Rural Wifi

'It's no secret': Eir boss says telecoms company could complete broadband plan for less than €1bn

Jun 25th 2019, 12:05 AM 29,171 Views 98 Comments

Government announced that it is to proceed with its plans for the €3 billion NBP

# eir - Saturday 13 April, 2019

Eir's plan to turn a telephone exchange into a fancy office has been paused - for now
# Building And Property
# Building And Property

Eir's plan to turn a telephone exchange into a fancy office has been paused - for now

Apr 13th 2019, 6:30 AM 21,992 Views 29 Comments

City planners pressed pause so the telco can provide extra information on the project.

# eir - Thursday 11 April, 2019

Eir's plan to turn a telephone exchange into a fancy office has been paused - for now
# Building And Property
# Building And Property

Eir's plan to turn a telephone exchange into a fancy office has been paused - for now

Apr 11th 2019, 1:29 PM 780 Views 0 Comments

City planners pressed pause so the telco can provide extra information on the project.

# eir - Thursday 14 March, 2019

ComReg has called out Eir over how it modifies contracts
# Policy And Economy
# Policy And Economy

ComReg has called out Eir over how it modifies contracts

Mar 14th 2019, 11:36 AM 9,182 Views 32 Comments

The regulator’s finding is the latest chapter in its bumpy relationship with the telco.

# eir - Friday 8 March, 2019

'A completely new scam': Warning over scam that allows online bank accounts to be accessed remotely
# Sim Card Swap
# Sim Card Swap

'A completely new scam': Warning over scam that allows online bank accounts to be accessed remotely

Mar 8th 2019, 9:00 AM 77,889 Views 53 Comments

The scam is believed to target those with banking apps on their smartphones.

# eir - Thursday 28 February, 2019

'A burden, outdated, absolute folly': Eir lashed out against a bid for it to maintain public payphones
# Retail And Services
# Retail And Services

'A burden, outdated, absolute folly': Eir lashed out against a bid for it to maintain public payphones

Feb 28th 2019, 4:27 PM 909 Views 0 Comments

The telco lodged a scornful submission as part of ComReg’s review of the service.

# eir - Saturday 23 February, 2019

'It's fatally flawed': What the hell is going on with the shrinking National Broadband Plan?
# Rural Broadband
# Rural Broadband

'It's fatally flawed': What the hell is going on with the shrinking National Broadband Plan?

Feb 23rd 2019, 10:00 PM 22,655 Views 37 Comments

Seven years after it was announced, there’s still little clarity on the cost – or the size – of the long-awaited rural broadband network.

# eir - Friday 25 January, 2019

Public warned of scam call from fraudsters claiming to be from Eir
# Dubious Calls
# Dubious Calls

Public warned of scam call from fraudsters claiming to be from Eir

Jan 25th 2019, 11:57 AM 59,645 Views 61 Comments

Eir has issued advice to the public on what to do if such a call is received.

# eir - Friday 7 December, 2018

Eir has accused ComReg of breaking EU laws in its clampdown on costly helplines
# Retail And Services
# Retail And Services

Eir has accused ComReg of breaking EU laws in its clampdown on costly helplines

Dec 7th 2018, 10:32 AM 987 Views 3 Comments

The watchdog is rolling out new rules relating to ‘non-geographic numbers’.

# eir - Tuesday 30 October, 2018

Watchdog upholds five complaints against Eir over misleading ads
# Fine Print
# Fine Print

Watchdog upholds five complaints against Eir over misleading ads

Oct 30th 2018, 9:04 PM 30,932 Views 38 Comments

One of the ads failed to make clear that it extended the length of broadband contracts and increased the price.

# eir - Thursday 18 October, 2018

Eir announces 750 new jobs for Sligo, Limerick and Cork
# Up In The Eir
# Up In The Eir

Eir announces 750 new jobs for Sligo, Limerick and Cork

Oct 18th 2018, 8:20 AM 15,405 Views 40 Comments

The new roles will mainly be in customer services.

# eir - Sunday 14 October, 2018

Eir says full service has been restored following fault that led to phone and broadband outage
# Back Online
# Back Online

Eir says full service has been restored following fault that led to phone and broadband outage

Oct 14th 2018, 8:22 AM 33,136 Views 78 Comments

The company has revealed that the issue was caused by a problem with an eir DNS server.

# eir - Saturday 13 October, 2018

Eir 'working to resolve issue' as mobile and broadband remains down for customers across the country
# Offline
# Offline

Eir 'working to resolve issue' as mobile and broadband remains down for customers across the country

Updated Oct 13th 2018, 8:06 PM 87,990 Views 94 Comments

The company has acknowledged the problem but has not given a timeline for a return to full service.

# eir - Wednesday 12 September, 2018

Mobile coverage on Eir back to normal after daytime outage
# No Calls Go
# No Calls Go

Mobile coverage on Eir back to normal after daytime outage

Updated Sep 12th 2018, 8:18 PM 33,064 Views 44 Comments

Customers had taken to social media to complain about the length of eir’s outage today.

# eir - Monday 27 August, 2018

The Speaking Clock has told callers the time for the final time today
# Time's Up
# Time's Up

The Speaking Clock has told callers the time for the final time today

Aug 27th 2018, 12:05 PM 43,231 Views 36 Comments

Eir shut down the nearly 50-year-old service, which still receives calls daily, today.

# eir - Wednesday 22 August, 2018

37,000 Eir customers affected by data breach after laptop stolen
# Unencrypted
# Unencrypted

37,000 Eir customers affected by data breach after laptop stolen

Aug 22nd 2018, 8:16 AM 25,177 Views 46 Comments

Gardaí and the Data Protection Commissioner have been notified.

# eir - Monday 30 July, 2018

The department claims it remains on track but what's happening with the National Broadband Plan?
# Explainer
# Explainer

The department claims it remains on track but what's happening with the National Broadband Plan?

Updated Jul 30th 2018, 9:10 PM 17,672 Views 43 Comments

SSE pulled out of the tendering process yesterday.

# eir - Sunday 29 July, 2018

National Broadband Plan 'hanging on a thread' as SSE pulls out of National Broadband Plan
# Only Bidder
# Only Bidder

National Broadband Plan 'hanging on a thread' as SSE pulls out of National Broadband Plan

Jul 29th 2018, 12:31 PM 15,018 Views 76 Comments

It’s part of the consortium that was the only bidder to deliver the government’s plan.

# eir - Wednesday 18 July, 2018

Public warned of scam call claiming that their 'internet is compromised'
# Dubious Calls
# Dubious Calls

Public warned of scam call claiming that their 'internet is compromised'

Jul 18th 2018, 6:10 AM 67,237 Views 28 Comments

A number of people have recently received dubious calls offering to fix their connection.

# eir - Monday 16 April, 2018

Cork island left without phone and broadband for six months after Storm Ophelia
# Sherkin Island
# Sherkin Island

Cork island left without phone and broadband for six months after Storm Ophelia

Apr 16th 2018, 11:53 AM 19,459 Views 30 Comments

Work is scheduled to repair cables this week.

# eir - Thursday 12 April, 2018

Eir announces plans to cut 750 jobs
# Jobs Gone
# Jobs Gone

Eir announces plans to cut 750 jobs

Apr 12th 2018, 2:27 PM 24,317 Views 78 Comments

In a statement, the company said it was being done “to deliver cost savings and create a leaner, more agile organisations”.

# eir - Tuesday 6 February, 2018

Salvaging the broadband plan: 'State stepping in to provide rural internet should be considered'
# Computer Says No
# Computer Says No

Salvaging the broadband plan: 'State stepping in to provide rural internet should be considered'

Feb 6th 2018, 1:19 PM 8,042 Views 46 Comments

Fianna Fáil will tonight ask the government to stall the procurement process and review what has gone wrong in the roll-out of broadband.

Broadband in rural Ireland: 'If I disconnect, I don't get paid - I fear for my job'
# Column
# Column

Broadband in rural Ireland: 'If I disconnect, I don't get paid - I fear for my job'

Feb 6th 2018, 7:00 AM 25,899 Views 74 Comments

“I feel like the people of rural Ireland have been let down, with broken promise after broken promise.”

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