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Ireland is the first country to see near nationwide coverage for Hailo taxis

The service is now live in 25 new towns across the country.

IRELAND WILL BE the first country to see almost nationwide availability for the Hailo taxi network.

Taxis using the service are now available in Ashbourne, Bray, Greystones, Balbriggan, Celbridge, Navan, Trim, Athlone, Leixlip, Mullingar, Maynooth, Drogheda, Dundalk, Sligo, and Ennis.

The company intends to roll the service out to Arklow, Letterkenny, Longford, Roscommon, Carrick-on-Shannon, Clonmel, Thurles, Ballina, Castlebar, and Westport in the coming weeks

Hailo is a smartphone app that allows users to hail a taxi using just their phone, and without calling a taxi service.

The user places a pin on an on-screen map to guide the driver, or allows the phone to use their GPS co-ordinates.

Extra charges

There are no extra charges with the app, compared with other taxi services which can include a call-out charge, and journeys can be paid for using card.

All drivers are already licensed drivers.

The company says over 4 million trips have been made using Hailo in Ireland since the app first launched here in 2012, and was rolled out to Dublin, Cork, Galway and Limerick.

It is also available in cities like New York, Toronto, and Barcelona.

The app has been downloaded more than 400,000 times in Ireland.

image

Some of the towns where Hailo is now available. (Image Credit: Twitter/HailoIreland)

2012: Smartphone taxi service launches in Dublin >

Read: Taxi drivers demonstrate outside the Dáil >

More: The 9 most annoying things taxi drivers say to passengers >

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34 Comments
    Install the app to use these features.
    Mute Shane Gavin
    Favourite Shane Gavin
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    Mar 3rd 2014, 4:54 PM

    Great service, I’ve only had good experiences with it and from any of the drivers I’ve talked to about it they seem to find it great too. I left my gloves in the taxi on one particular trip and the driver called me through the app and dropped them back to me. Glad to see it rolled out nationwide!

    203
    Install the app to use these features.
    Mute Floyd Pepper
    Favourite Floyd Pepper
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    Mar 3rd 2014, 7:22 PM

    I took a Hailo in Toronto and was chatting to the driver. He told me that Dublin was the highest grossing city for Hailo, even more than London where it was founded. He was one of the first taxis in Toronto so spent time in London getting trained.

    36
    Install the app to use these features.
    Mute Len Raynor
    Favourite Len Raynor
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    Mar 3rd 2014, 8:49 PM

    Trained? To do what?

    15
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    Install the app to use these features.
    Mute Floyd Pepper
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    Mar 3rd 2014, 9:08 PM

    he worked at setting up the hailo office, so i imagine it was training on signing up other drivers, dealing with complaints, marketing etc.

    23
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    Mute Len Raynor
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    Mar 3rd 2014, 9:24 PM

    And he was a taxi driver as well? Tough bloke.

    2
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    Mute Floyd Pepper
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    Mar 3rd 2014, 9:45 PM

    yep, said he was a taxi driver but went part time when setting up the office.

    8
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    Mute Len Raynor
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    Mar 3rd 2014, 9:55 PM

    Was it a 50:50 split? Ya know, half admin and half driving the cab?

    2
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    Mute Jason McCormack
    Favourite Jason McCormack
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    Mar 3rd 2014, 10:31 PM

    Brilliant I love your work

    3
    Install the app to use these features.
    Mute Sheila Larkin
    Favourite Sheila Larkin
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    Mar 3rd 2014, 4:54 PM

    Great app, so handy. Use it all the time.

    120
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    Mute Len Raynor
    Favourite Len Raynor
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    Mar 3rd 2014, 8:48 PM

    Not much good if you live out on achill island. Well, it it now?

    7
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    Mute James O'Brien
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    Mar 3rd 2014, 9:33 PM

    Maybe use sail-o

    91
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    Mute James Patrick Boyle
    Favourite James Patrick Boyle
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    Mar 3rd 2014, 5:17 PM

    Honestly, this is a cracking service. I don’t get taxis much at all bit when I do, I always use hailo. The drivers are always sound and I like the way you can rate your experience, giving good drivers good ratings

    94
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    Mute James Murphy
    Favourite James Murphy
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    Mar 3rd 2014, 4:55 PM

    Used it once, have no complaints.

    61
    Install the app to use these features.
    Mute Adam Murphy
    Favourite Adam Murphy
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    Mar 3rd 2014, 5:51 PM

    I feel as if I’ve probably made half of those 4 million journeys!

    43
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    Mute Barry Healy
    Favourite Barry Healy
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    Mar 3rd 2014, 8:15 PM

    Had a bad experience with an alledged hailo driver once, car, driver and ID didn’t match. Really hit home how dangerous even a normal taxi could be. Took all the details and car reg and reported it to hailo and they fell over themselves to reimburse us and gave us a voucher for a free trip. They also suspended the driver, car and account of the guys involved pensing investigation. Just because it’s Hailo don’t let your guard down but if something is up don’t hesitate to report it.

    37
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    Mute Adrian de Cleir
    Favourite Adrian de Cleir
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    Mar 3rd 2014, 7:46 PM

    Takes the misery out of a 7am post party call standing out in the freezing cold not knowing whether it’s on the way or not

    33
    Install the app to use these features.
    Mute Mike Clinton
    Favourite Mike Clinton
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    Mar 3rd 2014, 6:14 PM

    Great service that offers safety & security.

    26
    Install the app to use these features.
    Mute Bilbo Baggins
    Favourite Bilbo Baggins
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    Mar 3rd 2014, 6:04 PM

    Excellent app and service, hiding by the map its in a lot more places than listed ? Waterford, Wexford, Kilkenny , Portlaoise, Tullamore. Very handy that you’ll be able to use it anywhere.

    25
    Install the app to use these features.
    Mute Ross McCarthy
    Favourite Ross McCarthy
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    Mar 3rd 2014, 5:16 PM

    Windows Phone App please Hailo.

    24
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    Mute Gareth McCloskey
    Favourite Gareth McCloskey
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    Mar 3rd 2014, 6:32 PM

    Windows phone app please Hailo…

    14
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    Mute Des Hanrahan
    Favourite Des Hanrahan
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    Mar 3rd 2014, 5:22 PM

    Used to have it. However, I deleted it after my phone security warned me that it was “actively attempting to send my information to 3rd parties”.

    10
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    Mute Kevin Elliott
    Favourite Kevin Elliott
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    Mar 3rd 2014, 5:27 PM

    Information like your location?

    165
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    Mute Bilbo Baggins
    Favourite Bilbo Baggins
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    Mar 3rd 2014, 6:00 PM

    Third party like a taxi driver ?

    132
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    Mute David Kennedy
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    Mar 3rd 2014, 7:08 PM

    A very useful app – taxi drivers seem to be happy about it too – Although some taxi companies have told their drivers not to sign up to it – I’m sure that wont last long

    7
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    Mute Keith Wizzy
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    Mar 3rd 2014, 9:08 PM

    Used it once but app supplied wrong location even after I attempted to manually fix it. Incompetent taxi driver also added to the delay meaning I almost missed my flight. That aside it was nice not to be stung with a call out charge adding to their usual rip off prices for a drop of diesel and the occasional availability of a money off voucher for non first time users would help to.

    5
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    Mute Peadar de Blúit
    Favourite Peadar de Blúit
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    Mar 4th 2014, 1:17 AM

    Great app! Interesting corollary though, that a country in such dire straits is also the most successful with a method of transport not exactly that economical…

    4
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    Mute Mark Scott
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    Mar 3rd 2014, 9:28 PM

    Windows phone app please Hailo

    4
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    Mute White Fang
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    Mar 3rd 2014, 5:00 PM

    That’s a pretty lame record to hold. Still, great app!

    3
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    Mute roy
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    Mar 3rd 2014, 10:02 PM

    You can get a taxi in any county by picking up a phone so what like,guess what you go down the road and there’s a bus stop,you can get buses in every county aswell.woop d doo

    3
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    Mute Eric Manning
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    Mar 4th 2014, 6:27 AM

    Love the service.

    Unfortunately one of the drivers tried to over charge me thinking I was drunk.
    As far as I know he was dealt with after I made a complaint.

    Although the service is fantastic be wary. The drivers CAN enter what fare they like into their drivers app no matter what Hailo say.
    (information from a Hailo using Taxi driver)

    2
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    Mute Hung Xi
    Favourite Hung Xi
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    Mar 4th 2014, 10:04 AM

    Near nationwide coverage? Hardly

    1
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