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Dublin: 2 °C Saturday 16 November, 2019

Irish Water wants to fill 350 temporary positions

The jobs are to be based in Cork.

IRISH WATER HAS announced it is hiring 350 additional staff.

The positions, which are temporary, are to be based in Cork.

The jobs are with Abtran, a company tasked with dealing with Irish Water customers.

Irish Water confirmed it is in the final stages of preparation for billing with the first bills due out in April.

The company is anticipating an increase in the volume of calls over this period.

This is the first time customers will receive a water bill and we will encourage customers to call with any queries they have in relation to their bills.

In preparation for dealing with a high volume of customer queries and ensuring our customer experience meets the expectations of our customers, Abtran is hiring an additional 350 people.

The jobs will be based in the contact centres in Mahon snd Curraheen in Cork.

The positions are to be in place for the first round of billing, at which point Irish Water will review the jobs.

There are currently 450 people employed in Cork as Irish Water call centre staff.

Read: The story of ‘NO’ … 15 moments that have defined the Irish Water protest movement>

Read: Dublin councillors won’t have to foot €6,000 bill for printing anti-water charge leaflets>

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