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Sunday 26 March 2023 Dublin: 7°C


All time
# National Crime Agency
Three arrested after 'largest drug seizure ever made' by NCA in Northern Ireland
An estimated 600 kilos of herbal cannabis was discovered among vegetables on a lorry stopped in Co Antrim.
# project eagle
Eight suspects identified over sale of Nama Project Eagle portfolio
The agency took over the investigation in 2015.
# drugs haul
Irishman charged over €92m cocaine seizure in the UK
The Irish captain, Michael McDermott and his crew appeared in court yesterday.
# confused no more
Ever accidentally bought travel insurance from Ryanair? Those days are over
The budget airline has changed how insurance information is presented on its website.
# make the move
Is it time for you to switch banks?
People are more likely to switch car insurance or electricity providers but could a bank account switch save you some money?
# The Price is Wrong
SuperValu, Tesco, Spar and PC World branches all hit with notices by consumer agency
The Christmas Direct website was also hit with enforcement notices.
# Breaking Up
Irish people switch car insurance provider more than any other service
“Don’t you ever for a second get to thinking you’re irreplaceable.”
# Your Say
Poll: Have you ever made an official complaint about a company?
Over 56,000 complaints were made to the National Consumer Agency alone. Do you kick up a fuss when you’re not happy with a service?
Shopping around for home insurance could save you €421 a year
It might be a head-wrecker, but it could also be a money-saver.
# Child Abuse
Doctors, teachers among 660 suspected paedophiles arrested
45 police forces across the UK and Northern Ireland combined to make the arrests.
# email to nowhere
"It's a total dud": More complaints over Ryanair customer service email
Remember when Ryanair were forced to set up an email address for complaints? Well…
# Consumers
Enforcement action taken against Christmas Direct over delivery delays
The National Consumer Agency said today that it has begun the action following a number of complaints about the company.
# gift vouchers
Got gift vouchers? Use them soon, says consumer group
With nearly half of people allowing cards expire, the National Consumer Agency wants people to make a plan to spend theirs.
# new frills
Ryanair publishes complaints email address after NCA action
The carrier confirmed yesterday it was dropping a court action challenging the agency’s order.
# Shop Around
Turns out there are savings of up to €362 to be had in the home insurance market
Huge differences have been found in quotes offered by insurance companies, in a survey carried out by the National Consumer Agency.
# Your Say
Poll: Do you shop around for your car insurance?
A survey has found that you could save up to €1,335 if you shopped around for your car insurance.
# car insurance
Survey shows differences of over €1,000 between car insurance quotes
The National Consumer Agency said that they “strongly urge motorists” to get a number of quotes before committing.
# Operation Pallial
Independent Welsh investigation receives 140 allegations of child abuse
Operation Pallial has now been handed over to the National Crime Agency.
# Your Say
Poll: Do you shop around for your prescription medication?
The NCA has found that some pharmacies are charging double for the same drugs.
# drug pricing
NCA survey finds wide variations in drug pricing in pharmacies nationwide
The average percentage difference across a range of commonly prescribed drugs nationwide was 56 per cent, according to a survey by the National Consumer Agency .
Money advice: National Consumer Agency’s top five tips
The NCA’s online tools were used over 400,000 times in the last year which they believe shows a strong appetite among consumers for money managing information.
# Shop Around
Life insurance prices can vary by up to €7,500 - study
The National Consumer Agency found that smokers pay on average 90 per cent more for their life insurance.
HMV's Irish stores closed as NCA says they should honour vouchers
The National Consumer Agency has said that it has now clarified that the music retailer’s Irish operation is not in administration and should therefore honour gift vouchers.
HMV's Irish staff told not to honour vouchers, NCA: decision is 'disappointing'
Bad news for consumers with HMV gift vouchers but it could be possible to get your money back if you bought the vouchers with your credit or debit card.
# cyber monday
Cyber Monday shoppers urged to know their rights
The NCA says there are certain risks with online shopping, particularly the non-delivery of goods or if consumers wish to return an item.
# price transparency
Childcare providers to start displaying their prices
A clear price display will now be available in childcare premises for the range of services on offer.
# Bank of Ireland
Bank of Ireland criticised over changes to account charges
Most customers will only be able to avail of free banking if they have €3,000 in their account permanently.
# Student finance
Students advised to compare bank accounts before signing up
National Consumer Agency says it’s important that students check all penalty charges before choosing their account.
# toxic gas
Up to 1,300 dangerous gas cookers unaccounted for, says NCA
Over 7,600 of the Beko, Flavel, Leisure & New World gas cookers were sold in Ireland between 2003 and 2007, says annual report from National Consumer Agency.
# Bank Charges
Customers should consider ditching AIB over new charges - NCA chief
Ann Fitzgerald said she would be asking the Financial Regulator to examine the new charging regime introduced by the bank.
# Sunday Tribune
Mail on Sunday’s Sunday Tribune cover was ‘not unlawful’, court hears
Defence for Irish Mail on Sunday says the wraparound could be seen as in “poor taste” but it didn’t break law as both sides make closing arguments in NCA’s legal action against paper.
# Consumer
New banking costs comparisons resource launched online
The National Consumer Agency has launched the resource, which is available on its website.
# Groceries
We're paying more for food... again
Grocery prices in three major supermarket chains have increased by more than five per cent since last year, new figures show.