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Palliative care patient 'was left groaning in pain before death'

According to new research, one family member said trying to get help for a loved one was like “dealing with the mafia”.

A NEW REPORT has found that some patients in palliative care are being left in pain, while one family said trying to find out what services are available is like “dealing with the mafia”.

The Let’s Talk About Palliative Care Survey Report found that 52% of palliative care users said they felt frustrated or helpless during the process.

The survey includes the experiences of 528 palliative care service users and carers from across the island (419 in the Republic of Ireland and 109 in Northern Ireland).

One woman described how her 63-year-old sister was left groaning in pain the night before she died as the doctor-on-call refused to call out to the hospice with the extra pain relief medicine required.

“This memory for my family was horrendous,” she told researchers.

Another carer described sitting with a patient for almost an hour during which there was a very strong smell of excrement as she had soiled herself but not cleaned up. They also described how:

The patient’s dirty washing was left in bags. Her family lived far away so washing was left in locker beside the bed for days.

‘He may as well have been invisible’

About 51% of respondents to the survey said their emotional and psychological needs were not met and 42% wanted better co-ordination of care or treatment.

One family described how they had to pay for private carers to go into a hospital as their father was not receiving the care he needed.

The elderly man, who suffers from Alzheimer’s and vascular dementia, was transferred to a public ward in order to ensure some supervision.

He had been very distressed in the private room and had fallen when trying to climb out over the side rails of bed. He was not found for some time. In addition he had to be strapped into a chair with his feet immobilised to prevent him getting up. Nobody ensured he had eaten his meals and he was left unsupervised for long periods.

“His personal care was overlooked. There is no specialist unit to facilitate his care. He may as well have been invisible. Carers had to be paid to go into the hospital to ensure his safety and ensure basic needs were being met. It was distressing for my father and those around him.”

Other expressed that they felt they were being passed on from service to service while one person described how it felt like they were ‘dealing with the mafia’ when trying to find out what services are available.

“My father was diagnosed with a brain tumour after just overcoming lymphoma. When he was diagnosed he lived with my invalided mother… his wish was to go home and die at home. I work in the HSE and I had to make all the relevant arrangements for him to go home with beds, home help and a palliative nurse … both my sister and I knew what we were dealing with even though we are not nurses but for a family that didn’t you are left all alone.

It is not a nice place to be in. We saw the public health nurse three times in that three weeks. I feel it’s like dealing with the mafia trying to find out what you can get what is available and where and how to get it. People taking care of people need a back up they don’t need to feel alone.

The study also showed that avoiding talking about the issues, or ‘too little information given too late’ increases frustration and helplessness.

One patient described how, “I asked my doctor what was my prognosis. He told me that the average age of survival with my type of cancer was six to 12 months.

I was 40 with two young children. I know he answered my question but he gave me no hope. Two-and-a-half years later I am still here.

‘The man was so happy, you have no idea’

The survey also highlighted positive experiences of palliative care in Ireland.

One family member described how they fought for their father to get home, explaining how he was a farmer so hated being cooped up in a hospital or nursing home:

We got him home, the man was so happy, you have no idea, we had great support from home help, someone used to sleep the night and we all took turns at weekend. That time was so precious to me, I have great memories, he survived nine months.

The report also heard how moving to a hospice in the final stages of one woman’s life meant she ‘started to live again’:

She moved to the hospice where she started to live again. She got a hairpiece and a wheelchair. She spent hours in the gardens.

“She entertained her son, daughter and grandchildren, as well as her sisters and nieces and nephews.

She arranged her funeral. On the day she died she attended an ‘indoor’ family picnic and died that afternoon with everyone close to her present.

‘Too little, too late’

The survey also found that more than two thirds (68%) of people with palliative care needs said that ‘planning for the future’ is their biggest worry.

The All Ireland Institute of Hospice and Palliative Care’s Karen Charnley said:

The survey findings challenge those providing care to respond in ways which best support people and their families at this time in their lives. It also challenges wider society to talk and think more about palliative and end of life care.

“The survey reflected many positive experiences of palliative care as well as highlighting where we can improve. The survey found that 37% said they received too little information too late, while 22% said that sensitive issues were avoided completely. However, 48% felt communicated with clearly or sensitively and 34% experienced information being communicated timely or appropriately.”

HSE director of advocacy Greg Price said: “The findings of this research will be reviewed to inform public policy and services for palliative and end of life care in Ireland. We can improve services by aligning them closer to the expressed needs and wishes of patients, their carers and families.”

The survey was coordinated by the All Ireland Institute of Hospice and Palliative Care (AIIHPC) and jointly commissioned by the HSE in the Republic of Ireland and Public Health Agency (PHA) in Northern Ireland.

Read: ‘Having terminal cancer is very sad, but it’s part of a bigger plan’>

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31 Comments
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    Mute common sense
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    Aug 28th 2024, 8:23 AM

    There will never be enough homes in this country for people. The politicians want immigration to continue and the people keep voting them in.

    168
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    Mute Thesaltyurchin
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    Aug 28th 2024, 8:55 AM

    @common sense: Nothing to do with immigration tho, we’ve only had it for like 2/3 years ffs, we’ve never been allowed to build our own houses, they want us in a line waiting to genuflect in front of our multinational developer millionaires.

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    Mute francis devenney
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    Aug 28th 2024, 10:08 AM

    @common sense: There’s about 240. 000 empty houses in Ireland. Small towns and villages all over rural Ireland and the islands are dying, losing their schools, GPs, post offices, banks and other services due to lack of population. The focus on a couple of large urban centres is the root cause of most of our housing issues. We need more people in our small towns and villages or we will end up losing them completely.

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    Mute Buster Lawless
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    Aug 28th 2024, 8:20 AM

    When you present an analysis of anything there’ll be a ‘top performer’ & a ‘bottom performer’, this is hardly earth shattering or news worthy, there’s nothing to be extrapolated from this article as such

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    Mute Emily Dalton
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    Aug 28th 2024, 10:47 AM

    @Buster Lawless:
    It is informative and interesting for people, especially those searching for a place to live.

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    Mute Thesaltyurchin
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    Aug 28th 2024, 8:59 AM

    80 miles from Dublin, wonder how long it would take a new train to make that trip! 45 mins?

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    Mute James Leahy
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    Aug 28th 2024, 9:04 AM

    @Thesaltyurchin: 160 miles away so 90 mins for me I suppose.

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    Mute Jerry LeFrog
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    Aug 28th 2024, 9:08 AM

    @Thesaltyurchin: I’d say 45 years more like if you’re lucky. Not counting consultants reports on the pricing of the previous consultants report

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    Mute James Leahy
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    Aug 28th 2024, 8:48 AM

    Where?

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    Mute Be Lucky
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    Aug 28th 2024, 12:10 PM

    I have fam in MN most there build their own houses. The only ones that dont generally are the new comers.

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    Mute Marie Power
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    Aug 28th 2024, 11:50 AM

    So there’s 10,000+ people in Monaghan then !

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    Mute Buster Lawless
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    Aug 28th 2024, 5:32 PM

    @Kevin Kerr: report to mammy all you like, I’ll never back down from your type…… I’ll ALWAYS CALL your type out….I have daughters, sisters, nieces etc & your sickening misogyny should NEVER be acceptable

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    Mute Kevin Kerr
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    Aug 28th 2024, 5:36 PM

    @Buster Lawless: you are a despicable individual. I never condoned that attack, and you know it. You said this morning that you have a screenshot – so tell me, what does it say?

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    Mute Buster Lawless
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    Aug 28th 2024, 5:42 PM

    @SYaxJ2Ts: lol, you want to run to momma y et again????…… I tried, I really tried to leave your accounts ‘unmuted’ but you & your type are simply beyond redemption…..so it’s Muted yet again , cheerio

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    Mute Kevin Kerr
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    Aug 28th 2024, 5:50 PM

    @Buster Lawless: seek help

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