#Open journalism No news is bad news

Your contributions will help us continue to deliver the stories that are important to you

Support The Journal
Dublin: 12°C Wednesday 29 June 2022
Advertisement

Permanent TSB apologises after 'technical issues' meant some customers didn't get wages

The issue has since been resolved.

shutterstock_1322925797 File photo of the Permanent TSB app Source: Shutterstock/Piotr Swat

PERMANENT TSB HAS apologised to customers after “technical difficulties” resulted in some payments not processing.

Customers had experienced issues with PTSB’s Open24 online banking and the bank’s mobile app, but the issue has since been resolved.

Some customers said they had not received their wages as a result of the issues. Other people were unable to transfer money online.

A spokesperson for PTSB today told The Journal: “We have resolved the issue and normal service has resumed and all payments have been processed. We apologise for any inconvenience this may have caused.”

#Open journalism No news is bad news Support The Journal

Your contributions will help us continue to deliver the stories that are important to you

Support us now

About the author:

Órla Ryan

Read next:

COMMENTS (19)

This is YOUR comments community. Stay civil, stay constructive, stay on topic. Please familiarise yourself with our comments policy here before taking part.
write a comment

    Leave a commentcancel