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An Post and Gardaí investigating alleged theft of missing mail from Dublin 12 postal route

The mystery of the missing mail had confounded Crumlin residents who had received no post for up to eight weeks.

GARDAÍ ARE INVESTIGATING the alleged theft of a volume of material from An Post, involving a member of staff in the Dublin 12 area, it has said.

It comes following the announcement earlier today that An Post had located letters and small packages that had gone undelivered from a route in Crumlin – with many residents in Dublin 12 having said that they had not received mail from the postal service for up to eight weeks. 

“An Garda Síochána is liaising with the affected service provider on the matter,” a spokesperson said, adding that investigations are ongoing.

In a statement issued today, An Post said that they had discovered the missing post following an investigation undertaken in conjunction with the gardaí. 

“An Post sincerely apologises to the affected customers for this upset and inconvenience, and we are working to have this mail delivered as quickly as possible. A special phone line has also been provided for the impacted customers,” a spokesperson said.

Speaking to The Journal yesterday, one resident said her house hadn’t seen any delivery service since late October, with the exception of polling cards. In D12, it appears to have impacted Stannaway Road and the roads off it, she said.

“I’ve even been in contact with the gardaí, our newly elected TDs, our local councillors and the regulator, ComReg,” she noted. 

“My neighbours and I have sent test post which has not arrived.

“We are missing confidential, time critical post and incurring money and time costs as a result. From talking to neighbours we are missing paychecks, medical appointments, tax discs, legal documents, passports, credit cards, work correspondence, Christmas gifts etc. We have requested items be reissued multiple times.”

Newly elected TD for the area, Catherine Ardagh, told The Journal yesterday that many people have gotten in touch with her regarding the issue. 

On Monday, Ardagh posted a video to X where she noted that the issue was ongoing and she had been in touch with the postal service. In the video, she told viewers not to hesitate to reach out if they were also affected. 

Since then, she said, more than a dozen people each day have been in touch informing her of their own problems receiving post. 

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    Install the app to use these features.
    Mute Brian Hunt
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    Dec 12th 2024, 8:02 PM

    Rogue post-person?

    65
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    Mute Ian
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    Dec 12th 2024, 8:15 PM

    @Brian Hunt: Literally says it in the first paragraph.

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    Mute Simon Eales
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    Dec 12th 2024, 10:01 PM

    Last year my partner sent a package to Mexico. It was sent late October so plenty of time for it to arrive for Christmas. But it never arrived. For weeks and when months after when tracked online the package was supposedly in Crumlin sorting office waiting to be shipped out. Eventually it was declared “lost” and An Post sent her a book of stamps as compensation. This was a large package with valuable items inside. It was clearly stolen. She hasn’t sent anything back to Mexico since.

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    Mute Ian Cryan
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    Dec 13th 2024, 1:37 PM

    @Simon Eales: if you ever send valuable or important things in the post always register the item . At least you be covered then if anything happens

    1
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    Mute Gary Kearney
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    Dec 13th 2024, 5:21 PM

    @Simon Eales: international mail especially untraceable is virtually impossible to find. An Post would request information from Mexico but their answer will, not trackable no knowledge of it. I know this as I did that very job.

    1
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    Mute Blue Moon
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    Dec 12th 2024, 11:47 PM

    Lots of lovely pictures of Syrians living here in Ireland celebrating the fall of the repressive dictator….. Are these refugees going to return to their homeland now that it’s safe to do so and help rebuild their country ???? It might take a little bit of pressure off the system here….

    69
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    Mute Michael B
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    Dec 13th 2024, 11:00 AM

    @Blue Moon: Stick to the article you racist tool…..

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    Mute Pork Hunt
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    Dec 13th 2024, 12:26 PM

    @Michael B: oooohhhhh Michael you seem triggered by the obvious. Send them all home. Syrians Ukrainians Africans. All of them.

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    Mute Gary Kearney
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    Dec 13th 2024, 5:22 PM

    @Blue Moon: yes your post has nothing to do with the article
    Go away

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    Mute Gary Kearney
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    Dec 13th 2024, 5:23 PM

    @Pork Hunt: definitely all of them
    Then watch what happens. The whole place collapses as they do so many essential jobs.

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    Mute Me Me
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    Dec 13th 2024, 6:47 PM

    @Blue Moon: Who said they were refugees?

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    Mute larry smith
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    Dec 12th 2024, 8:18 PM

    He /she is for the sack ..I’ll get my coat

    78
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    Mute Damien McDonald
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    Dec 13th 2024, 4:19 PM

    @larry smith: no doubt the way An Post operates he will be promoted to Management….

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    Mute Gary Kearney
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    Dec 13th 2024, 5:28 PM

    @Damien McDonald: out of line, the person in the job a person who does this. There is pride in delivering mail. Anybody who breaks the code of nothing diverts the mail on purpose. Is a nobody to the rest of the delivery staff. They bring shame on the entire office

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    Mute Darragh Mcnamara
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    Dec 12th 2024, 8:50 PM

    Still waiting on my box of crxxp from temu

    34
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    Mute Ollie Fitzpatrick
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    Dec 12th 2024, 9:06 PM

    @Darragh Mcnamara: And you probably will be from what I have heard!!!

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    Mute Daniel Skelton
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    Dec 12th 2024, 9:17 PM

    @Darragh Mcnamara: Feels like a dream, feels like magic!

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    Mute Gary Kearney
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    Dec 13th 2024, 5:29 PM

    @Darragh Mcnamara: stuck in Hollyhead. Should have early next week. The airport it arrived in was in the UK.

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    Mute Les Ward
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    Dec 15th 2024, 7:09 AM

    @Darragh Mcnamara: I live in Dublin and an post delivered it to Tipperary. Someone there forged my signature. When I rang an post they stated I waited to long to point it out. I only missed the package after the seller contacted me to leave a review

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    Mute Sean Jackson
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    Dec 12th 2024, 8:47 PM

    We had the same problem

    16
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    Mute Frank M
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    Dec 13th 2024, 12:21 AM

    It’s the Russians I’m telling ya the Russians .

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    Mute Maurice
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    Dec 12th 2024, 11:23 PM

    “Post man Pat, Post man Pat and his black and white……”

    I know there’s someone far better than me that can complete this and be rewarded with comment of the week badge.

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    Mute Brian Hunt
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    Dec 13th 2024, 12:29 AM

    @Maurice: Hat?

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    Mute Eamon
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    Dec 13th 2024, 5:55 AM

    @Maurice: Minstrels.

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    Mute Kevin O'Brien
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    Dec 13th 2024, 10:16 AM

    @Maurice: all the post is missing, customers are hissing, Pat will never work for An Post again.

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    Mute rqHSc3FP
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    Dec 12th 2024, 11:16 PM

    An Post Mahone.

    I’ll get me coat too.

    #prayforantofromfaircity

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    Mute Pork Hunt
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    Dec 13th 2024, 12:24 PM

    Covers a multitude of sins

    1
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