A spokesperson said customers’ money and data remained safe throughout the disruption. Alamy Stock Photo

Revolut services restored as Google Cloud outage blamed for disruption

The digital bank said the disruptions were due to an outage at Google Cloud.

LAST UPDATE | 20 Oct

REVOLUT SERVICES ARE back for Irish users after multiple services were down since this morning.

A Revolut spokesperson told The Journal that the disruptions were due to an outage at Google Cloud.

Apologising for any inconvenience, the spokesperson said “our customers’ money and data are safe and remained safe throughout” the disruption. 

A power outage at a Google Cloud data centre near London caused serious failures to services on Tuesday, leading to widespread disruptions for several UK banks.

Google said in a service health update that most services had returned to normal just after midday, six hours after the incident began.

“We are seeing the recovery of services for most workloads in europe-west2,” the US tech giant said, referring to its London data centre.

Google said its cloud services suffered an outage “due to a power event”, in an incident that began just after 6am.

Despite the Google Cloud outage being resolved, Revolut’s online system status still listed 31 services as partially unavailable on Tuesday afternoon, including card payments, transfers, ATM withdrawals, premium services and signing in to accounts. 

In a statement this morning, Revolut said they had been working to fix the issue since it was identified this morning and apologised to anyone affected.

Google Cloud has reported problems affecting multiple services in its ‘Europe West’ region, including intermittent network failures, and the company’s engineers are investigating.

With reporting by AFP.

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Readers debate whether the Revolut outage shows why cash is still king
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Some argue digital banking is too vulnerable while others defend cashless convenience
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Relying entirely on cards leaves people stranded during outages
Digital banking is much more convenient than carrying cash
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