This site uses cookies to improve your experience and to provide services and advertising. By continuing to browse, you agree to the use of cookies described in our Cookies Policy. You may change your settings at any time but this may impact on the functionality of the site. To learn more see our Cookies Policy.
OK
Dublin: 8 °C Thursday 25 April, 2019
Advertisement

Three to refund thousands of customers who were double-charged today

Some 8,000 customers who pay via direct debit were affected.

Image: Shutterstock/AstroStar

THOUSANDS OF THREE customers were double-charged today due to a technical error.

Some 8,000 customers who pay via direct debit were affected.

In a statement, the mobile phone company said: “We have notified all affected customers and are working with our bank to resolve the issue.

“All impacted customers will be refunded. We would like to apologise to the customers affected and can assure them that we are working hard to rectify the problem as quickly as we can.”

Three has about two million customers in Ireland. It took over the 02 network in 2015.

Read: Google now has a true rival to Apple’s FaceTime, but it faces many challenges

Read: Audi’s latest cars will tell drivers when that red traffic light will turn green

  • Share on Facebook
  • Email this article
  •  

About the author:

Órla Ryan

Read next:

COMMENTS (34)