You should save this article and just reprint it again next Tuesday.

Still waiting on June salary payment despite media reports claiming accounts up to date 5th July. My employer banks with ub and so do I. I have being double charged on transactions, and have now lost count off bank charges, overdraft fees and a charge for ub mortgage non payment!! I am seriously fed up with this mess now! I have been patient up to now as fully expected it to be sorted within days. I have lost all trust in the bank.
Today I open a new bank account.

first teller transaction showing up on account today from the 26 of june still no wages in from the 22 and 29 of june and no sign of dupliate transactions disappering or my overdrwn amount disappearing!!!!

I guess that by now, we should refrain from using the word “glitch”. After nearly 4 weeks I suppose the word ‘chaos’ would suit better. The “majority” of customers will be sorted by next week and we will see gradual but significant changes…. WTF…. This means that we will still experience the same problem but on a lower scale….this situation is just impossible at this stage…. 4 weeks and they can’t sort out things!!! How incompetent are they! Anyway, just being patient now, and waiting for a nice compensation. We should all claim €1000 per day since the start of the “glitch” and that till when Ulster will finally claim that the problem is finally and definitely sorted.

Remember, Majority can easily mean 50.1%. They might like us to think it could be as good as 80% but it could all be smoke and mirrors. My account is back to normal as such and this weeks wages WILL hit my account, my NEW account in the Bank of Ireland.

Checked my account online at 5am to see if a lodgement I made 2 weeks ago had gone in yet. To my surprise (not) they had actually made a withdrawal for the amount. And in another surprise I then got a message (at 5am !) asking did I want to chat online to someone in Ulster Bank. Great I thought, they can sort this out. They couldn’t! They asked me to contact my Branch or call Telephone Banking after 8am. Brilliant.

Ulster Bank should give up those ads saying how great they are and how many call staff they have employed.The same guy said this would be sorted out 2 weeks ago.PR battle= Over.

Still no mention why HSE nurses and other staff who have an Ulster Bank account are still awaiting their pay from 28 June!!! What is happening,Media very,very quiet on this.Rumours of salary being lost somewhere in a black hole…it will be pay day again for these people on Thursday…An Ulster Bank to Ulster Bank transfer should have been one of the easier ones to do.Rem Hse use UB to pay wages ….but if u have an Ulster Bank account u are forgotten about it would seem!!!

This is a prime example of why these tech-enthusiasts pushing for the “death of physical cash” etc are getting a bit ahead of themselves, we just aren’t at a place where that is realistic yet.

this PR stuff gives the impression all is almost right. I’m waiting on lodgement made on June 23rd to show up. my salary is also delayed over a week now. I also have duplicate debits from June 29th. things not appearing better just yet.

Ulster Bank should give up those ads saying how great they are and how many call staff they have employed.The same guy said this would be sorted out 2 weeks ago

I heard that Ulster Bank are making ?75 million a day from this from all the interest on money that hasnt gone into peoples accounts…anyone know the truth aboout this?

The day I am not delayed in a bank I think hell will freeze over. They seem to have no concept of the word ‘ Customer Service’. There is usually one or two cashiers at front desk and about 10 more employees trying to look busy , important and superior all at the same time ( no mean feat)…. and seemly totally immune to the long queue . Do they get special training for this?

I wonder If I went into the Ulster bank today to open an account.

I do not understand why all UB customers do not just move banks, I would have given the bank 2 days to sort their business and then I would have been gone to a different bank when their “glitch” hadn’t been rectified, simple. but Irish people just seem to roll over and let themselves be treated like dirt. Instead of worrying about how they are due to be paid this week and what if it vanishes into the UB abyss, your feet are your voice!