They have to do better than that…..with all the money they have,why cant they fix this asap…is gone pass joke..

Salary lodged twice!!!
We’ll take it as our part compensation for all the stress and inconvenience caused to us, customers, for over 3 weeks. And the balance to be paid in full once all this is finally resolved this coming week…. If this is going to be the case at all.

RBS CEO and the Ulster Bank MD need to step down. Its incompetence on a massive scale and its on their watch.

The problem with the word ‘majority’ is that there will be a minority who don’t have their accounts sorted. That could be 49.9%.

All 6 in my family are with ub ..ALL SIX. None of us have been paid in 2 weeks

Seems to me UB may want to phase ” normal” services back in to prevent a run on the bank. I will definitely be closing my account with them as soon as possible.

The interest rate on the money they have belong to me due to duplicate transaction is 50% per day.
They will receive my terms and condition via post on Tuesday.

I WONDER .still can’t see it being sorted

I wouldn’t blame an outsourcing problem, as if you did decide to outsource payment transfers, you would still have access to the trained people who where doing job previously. I think it was a premeditated sabotage, from one individual internally. Some employee high up who has been screwed over… and the bank can’t admit due to the damage of its reputation!!!!!! Know one know’s the truth but that’s my theory.. this has gone on way too long

It is the end of Ulster Bank. It has gone too far as a PR and customer relations disaster. No one in their right mind would consider depositing funds in this bank–even if they were able to.

All the accounts will be sold off to other banks. You will get notices in the mail that “Your NEW banks is….and we want to be the first to welcome you aboard!”

Seriously? I agree screw ups happen but not for 3 weeks.. And how come Nat west and other banks sorted before irish UB? How can you defend this bank?

Close them down. Close all the incompetent (that’s all of them) banks and replace them with something better, perhaps offering more services through the credit unions. I’m moving my account and would love to move it to say the UK and have it in £sterling the way the €uro is going.

@daniel you must save with the plastic Henry hippo beside your bed!!! nA weekend is inconvenient , a week is unacceptable! This length and no end in sight is unforgivable. It’s time to close accounts… Simply if it means restoring the fact I know I can withdraw from ATMs and Pay for things online again. I don’t want to have to leave… I rang my phone company to see if a direct debit had been taken out today!! nIt hadn’t gone through andnthey recommended I cancel my direct debit !!!! And Pay by visa!! This is coming from a call centre half way across the world!! They have been notified of Ulster banks problems !! Take heed!!

@daniel you must save with the plastic Henry hippo beside your bed!!! nA weekend is inconvenient , a week is unacceptable! This length and no end in sight is unforgivable. It’s time to close accounts… Simply if it means restoring the fact I know I can withdraw from ATMs and Pay for things online again. I don’t want to have to leave… I rang my phone company to see if a direct debit had been taken out today!! nIt hadn’t gone through andnthey recommended I cancel my direct debit !!!! And Pay by visa!! This is coming from a call centre half way across the world!! They have been notified of Ulster banks problems !! Take heed!!