Bank of Ireland customers can access their accounts again after being locked out

The bank has apologised for any inconvenience caused.

By Michelle Hennessy Sunday 3 May 2015, 4:21 PM

May 3rd 2015, 4:21 PM 32,938 Views 41 Comments

https://jrnl.ie/2082728

Updated 4pm

@talktoBOI causing me big stress this wkend now the app is down! 😠
— Lisa Stewart (@lisastewy_lisa) May 3, 2015

Source: Lisa Stewart/Twitter

THERE WERE LOTS of frustrated Bank of Ireland customers today who were locked out of their accounts when they tried to access them on their phones and online.

Now it appears the problem has been fixed with customers who reported the problem on Twitter saying they have been able to log-in.

The app and website were both blocking people from accessing their accounts for hours earlier, as some customers reported they were being told their log-in details were incorrect.

@Celtic_Trev Hi, some customers are getting 'Incorrect PIN'. We have our tech teams investigating this. Apologies for inconvenience. ^BL
— Bank of Ireland (@talktoBOI) May 3, 2015

Source: Bank of Ireland/Twitter

The bank has apologised for any inconvenience caused.

Read: This banker has quietly sacrificed €500,000 to the taxpayer>

Read: Bank of Ireland customers STILL waiting for payments>

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Bank of Ireland customers can access their accounts again after being locked out

The bank has apologised for any inconvenience caused.

Read: This banker has quietly sacrificed €500,000 to the taxpayer>