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#National Consumer Agency

# national-consumer-agency - All time

Deli worker who told bosses they'd stocked 'cake infested with worms' loses WRC claim
# Deli Dispute
# Deli Dispute

Deli worker who told bosses they'd stocked 'cake infested with worms' loses WRC claim

Dec 2nd 2018, 10:00 AM 46,279 Views 0 Comments

The WRC found that the man had not been punished by the supermarket for raising health and safety concerns.

'Devastated' family bringing home 11-year-old who died in Australia
# Bettystown
# Bettystown

'Devastated' family bringing home 11-year-old who died in Australia

Mar 2nd 2015, 6:02 PM 35,329 Views 17 Comments

Adam Kielty died from pneumonia and sepsis.

Around 20,000 dangerous toys blocked from the Irish market last year
# Des-toyed
# Des-toyed

Around 20,000 dangerous toys blocked from the Irish market last year

Dec 5th 2014, 7:15 AM 9,604 Views 9 Comments

The influx was stopped in a European wide effort to identify defective items.

Ever accidentally bought travel insurance from Ryanair? Those days are over
# Confused No More
# Confused No More

Ever accidentally bought travel insurance from Ryanair? Those days are over

Oct 24th 2014, 1:21 PM 16,282 Views 25 Comments

The budget airline has changed how insurance information is presented on its website.

Is it time for you to switch banks?
# Make The Move
# Make The Move

Is it time for you to switch banks?

Sep 9th 2014, 6:45 AM 15,929 Views 32 Comments

People are more likely to switch car insurance or electricity providers but could a bank account switch save you some money?

SuperValu, Tesco, Spar and PC World branches all hit with notices by consumer agency
# The Price Is Wrong
# The Price Is Wrong

SuperValu, Tesco, Spar and PC World branches all hit with notices by consumer agency

Aug 27th 2014, 9:15 PM 27,181 Views 23 Comments

The Christmas Direct website was also hit with enforcement notices.

Irish people switch car insurance provider more than any other service
# Breaking Up
# Breaking Up

Irish people switch car insurance provider more than any other service

Aug 14th 2014, 6:30 AM 7,638 Views 15 Comments

“Don’t you ever for a second get to thinking you’re irreplaceable.”

Poll: Have you ever made an official complaint about a company?
# Your Say
# Your Say

Poll: Have you ever made an official complaint about a company?

Jul 29th 2014, 9:04 AM 11,747 Views 81 Comments

Over 56,000 complaints were made to the National Consumer Agency alone. Do you kick up a fuss when you’re not happy with a service?

Ryanair, Aer Lingus and Greyhound among companies pursued by consumer agency
# Know Your Rights
# Know Your Rights

Ryanair, Aer Lingus and Greyhound among companies pursued by consumer agency

Jul 29th 2014, 6:30 AM 9,259 Views 11 Comments

The National Consumer Agency received 56,000 contacts last year.

Shopping around for home insurance could save you €421 a year

Shopping around for home insurance could save you €421 a year

Jul 22nd 2014, 7:15 AM 7,371 Views 11 Comments

It might be a head-wrecker, but it could also be a money-saver.

Consumer agency wants to make contracts fairer
# On The Dotted Line
# On The Dotted Line

Consumer agency wants to make contracts fairer

Jun 5th 2014, 7:30 AM 4,645 Views 12 Comments

Have you a contract that automatically renews or has unequal obligations? Then you should read this.

Enforcement action taken against Christmas Direct over delivery delays
# Consumers
# Consumers

Enforcement action taken against Christmas Direct over delivery delays

May 21st 2014, 6:48 PM 12,477 Views 13 Comments

The National Consumer Agency said today that it has begun the action following a number of complaints about the company.

'A powerful watchdog with real teeth': Ireland to get a new consumer body
# Consumer Rights
# Consumer Rights

'A powerful watchdog with real teeth': Ireland to get a new consumer body

Mar 31st 2014, 2:06 PM 6,279 Views 19 Comments

The Competition and Consumer Protection Bill 2014 will also ‘modernise’ laws relating to media mergers.

How safe are your children's toys?
# Dangerous Games
# Dangerous Games

How safe are your children's toys?

Mar 10th 2014, 3:38 PM 13,524 Views 33 Comments

Over 20,000 toys were destroyed for being unsafe last year.

'Small differences' can help you save up to €5,600 on life insurance
# Savings
# Savings

'Small differences' can help you save up to €5,600 on life insurance

Feb 27th 2014, 7:30 AM 9,661 Views 6 Comments

The National Consumer Agency compared four different companies to see how much could be saved – here’s what it found.

Worried about rising TV service charges? Read these money-saving tips
# A Penny Saved...
# A Penny Saved...

Worried about rising TV service charges? Read these money-saving tips

Jan 24th 2014, 4:16 PM 26,627 Views 91 Comments

Both UPC and Sky Ireland have said customers will face price hikes – in some cases as high as 14 per cent.

Car salesman convicted for selling 'clocked' car
# Consumer Protection
# Consumer Protection

Car salesman convicted for selling 'clocked' car

Jan 22nd 2014, 7:20 AM 21,041 Views 31 Comments

The National Consumer Agency also issued compliance notices to Ryanair and Aer Lingus for failing to provide an email address on their website.

Ryanair publishes complaints email address after NCA action
# New Frills
# New Frills

Ryanair publishes complaints email address after NCA action

Oct 1st 2013, 9:15 AM 14,098 Views 37 Comments

The carrier confirmed yesterday it was dropping a court action challenging the agency’s order.

Turns out there are savings of up to €362 to be had in the home insurance market
# Shop Around
# Shop Around

Turns out there are savings of up to €362 to be had in the home insurance market

Sep 19th 2013, 6:15 AM 4,519 Views 6 Comments

Huge differences have been found in quotes offered by insurance companies, in a survey carried out by the National Consumer Agency.

Switching providers can save money - so why don't more do it?
# Consumers
# Consumers

Switching providers can save money - so why don't more do it?

Sep 4th 2013, 11:15 AM 7,383 Views 29 Comments

People who switch providers can save an average of €15- €20 a month, said the National Consumer Agency.

Consumer watchdog took over 100 actions in 2012
# All About The Price Tag
# All About The Price Tag

Consumer watchdog took over 100 actions in 2012

Jul 11th 2013, 8:28 PM 5,434 Views 8 Comments

The National Consumer Agency issued 71 on the spot fines to traders who incorrectly displayed their prices last year, issuing notices to a further 40.

Poll: Do you shop around for your car insurance?
# Your Say
# Your Say

Poll: Do you shop around for your car insurance?

May 8th 2013, 10:14 AM 8,669 Views 62 Comments

A survey has found that you could save up to €1,335 if you shopped around for your car insurance.

Survey shows differences of over €1,000 between car insurance quotes
# Car Insurance
# Car Insurance

Survey shows differences of over €1,000 between car insurance quotes

May 8th 2013, 6:30 AM 7,887 Views 34 Comments

The National Consumer Agency said that they “strongly urge motorists” to get a number of quotes before committing.

Poll: Do you shop around for your prescription medication?
# Your Say
# Your Say

Poll: Do you shop around for your prescription medication?

Mar 25th 2013, 10:01 AM 11,115 Views 64 Comments

The NCA has found that some pharmacies are charging double for the same drugs.

NCA survey finds wide variations in drug pricing in pharmacies nationwide
# Drug Pricing
# Drug Pricing

NCA survey finds wide variations in drug pricing in pharmacies nationwide

Mar 25th 2013, 9:08 AM 6,479 Views 27 Comments

The average percentage difference across a range of commonly prescribed drugs nationwide was 56 per cent, according to a survey by the National Consumer Agency .

Money advice: National Consumer Agency’s top five tips
# MONEY ADVICE
# MONEY ADVICE

Money advice: National Consumer Agency’s top five tips

Feb 27th 2013, 1:14 PM 12,414 Views 28 Comments

The NCA’s online tools were used over 400,000 times in the last year which they believe shows a strong appetite among consumers for money managing information.

Life insurance prices can vary by up to €7,500 - study
# Shop Around
# Shop Around

Life insurance prices can vary by up to €7,500 - study

Jan 28th 2013, 7:21 PM 6,440 Views 12 Comments

The National Consumer Agency found that smokers pay on average 90 per cent more for their life insurance.

Deloitte appointed as receiver to HMV Ireland, stores remain closed
# HMV
# HMV

Deloitte appointed as receiver to HMV Ireland, stores remain closed

Jan 16th 2013, 4:09 PM 14,433 Views 52 Comments

The move had been expected and puts the company’s 16 stories in Ireland and around 300 jobs in serious doubt.

HMV's Irish stores closed as NCA says they should honour vouchers
# HMV
# HMV

HMV's Irish stores closed as NCA says they should honour vouchers

Jan 16th 2013, 11:25 AM 20,547 Views 121 Comments

The National Consumer Agency has said that it has now clarified that the music retailer’s Irish operation is not in administration and should therefore honour gift vouchers.

HMV's Irish staff told not to honour vouchers, NCA: decision is 'disappointing'
# HMV
# HMV

HMV's Irish staff told not to honour vouchers, NCA: decision is 'disappointing'

Jan 15th 2013, 12:29 PM 20,704 Views 171 Comments

Bad news for consumers with HMV gift vouchers but it could be possible to get your money back if you bought the vouchers with your credit or debit card.

Consumer body seeking €130k chief executive for soon-to-be-merged body
# Merger
# Merger

Consumer body seeking €130k chief executive for soon-to-be-merged body

Dec 18th 2012, 2:44 PM 6,267 Views 31 Comments

The National Consumer Agency is seeking a new chief executive, despite being set to merge with the Competition Authority.

Cyber Monday shoppers urged to know their rights
# Cyber Monday
# Cyber Monday

Cyber Monday shoppers urged to know their rights

Nov 26th 2012, 9:01 AM 5,196 Views 11 Comments

The NCA says there are certain risks with online shopping, particularly the non-delivery of goods or if consumers wish to return an item.

Parents urged to make window blinds safe
# Safety
# Safety

Parents urged to make window blinds safe

Nov 6th 2012, 1:19 PM 7,825 Views 9 Comments

At least five children in Ireland have died as a result of accidents from window blinds since 2005.

Childcare providers to start displaying their prices
# Price Transparency
# Price Transparency

Childcare providers to start displaying their prices

Oct 11th 2012, 4:56 PM 9,691 Views 33 Comments

A clear price display will now be available in childcare premises for the range of services on offer.

NCA following up on parents' complaints as Schoolbooks.ie problems continue
# Schoolbooks.ie
# Schoolbooks.ie

NCA following up on parents' complaints as Schoolbooks.ie problems continue

Oct 6th 2012, 8:15 AM 6,021 Views 22 Comments

Some parents continue to experience problems with book orders and refunds as the National Consumer Agency says it is has received around 250 queries in relation to the online retailer.

Consumer agency urges vigilance against scams
# Scams
# Scams

Consumer agency urges vigilance against scams

Oct 1st 2012, 12:25 PM 6,994 Views 19 Comments

The National Consumer Agency has said it received 835 scam-related queries in the last 12 months, most related to ‘PC phishing’

Bank of Ireland criticised over changes to account charges
# Bank Of Ireland
# Bank Of Ireland

Bank of Ireland criticised over changes to account charges

Sep 24th 2012, 5:28 PM 13,554 Views 48 Comments

Most customers will only be able to avail of free banking if they have €3,000 in their account permanently.

Survey reveals up to 10pc difference in oil prices across Ireland
# Winter's Coming
# Winter's Coming

Survey reveals up to 10pc difference in oil prices across Ireland

Sep 7th 2012, 5:14 PM 4,788 Views 11 Comments

The National Consumer Agency’s home heating oil survey shows people in Galway could pay more than anyone else.

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