Advertisement
#Open journalism No news is bad news

Your contributions will help us continue to deliver the stories that are important to you

Support The Journal
Dublin: 3°C Monday 29 November 2021

#National Consumer Agency

# national-consumer-agency - Sunday 2 December, 2018

Deli worker who told bosses they'd stocked 'cake infested with worms' loses WRC claim
# Deli Dispute
# Deli Dispute

Deli worker who told bosses they'd stocked 'cake infested with worms' loses WRC claim

Dec 2nd 2018, 10:00 AM 46,263 Views 0 Comments

The WRC found that the man had not been punished by the supermarket for raising health and safety concerns.

# national-consumer-agency - Monday 2 March, 2015

'Devastated' family bringing home 11-year-old who died in Australia
# Bettystown
# Bettystown

'Devastated' family bringing home 11-year-old who died in Australia

Mar 2nd 2015, 6:02 PM 35,231 Views 17 Comments

Adam Kielty died from pneumonia and sepsis.

# national-consumer-agency - Friday 5 December, 2014

Around 20,000 dangerous toys blocked from the Irish market last year
# Des-toyed
# Des-toyed

Around 20,000 dangerous toys blocked from the Irish market last year

Dec 5th 2014, 7:15 AM 9,589 Views 9 Comments

The influx was stopped in a European wide effort to identify defective items.

# national-consumer-agency - Friday 24 October, 2014

Ever accidentally bought travel insurance from Ryanair? Those days are over
# Confused No More
# Confused No More

Ever accidentally bought travel insurance from Ryanair? Those days are over

Oct 24th 2014, 1:21 PM 16,266 Views 25 Comments

The budget airline has changed how insurance information is presented on its website.

# national-consumer-agency - Tuesday 9 September, 2014

Is it time for you to switch banks?
# Make The Move
# Make The Move

Is it time for you to switch banks?

Sep 9th 2014, 6:45 AM 15,913 Views 32 Comments

People are more likely to switch car insurance or electricity providers but could a bank account switch save you some money?

# national-consumer-agency - Wednesday 27 August, 2014

SuperValu, Tesco, Spar and PC World branches all hit with notices by consumer agency
# The Price Is Wrong
# The Price Is Wrong

SuperValu, Tesco, Spar and PC World branches all hit with notices by consumer agency

Aug 27th 2014, 9:15 PM 27,167 Views 23 Comments

The Christmas Direct website was also hit with enforcement notices.

# national-consumer-agency - Thursday 14 August, 2014

Irish people switch car insurance provider more than any other service
# Breaking Up
# Breaking Up

Irish people switch car insurance provider more than any other service

Aug 14th 2014, 6:30 AM 7,622 Views 15 Comments

“Don’t you ever for a second get to thinking you’re irreplaceable.”

# national-consumer-agency - Tuesday 29 July, 2014

Poll: Have you ever made an official complaint about a company?
# Your Say
# Your Say

Poll: Have you ever made an official complaint about a company?

Jul 29th 2014, 9:04 AM 11,706 Views 81 Comments

Over 56,000 complaints were made to the National Consumer Agency alone. Do you kick up a fuss when you’re not happy with a service?

Ryanair, Aer Lingus and Greyhound among companies pursued by consumer agency
# Know Your Rights
# Know Your Rights

Ryanair, Aer Lingus and Greyhound among companies pursued by consumer agency

Jul 29th 2014, 6:30 AM 9,242 Views 11 Comments

The National Consumer Agency received 56,000 contacts last year.

# national-consumer-agency - Tuesday 22 July, 2014

Shopping around for home insurance could save you €421 a year

Shopping around for home insurance could save you €421 a year

Jul 22nd 2014, 7:15 AM 7,357 Views 11 Comments

It might be a head-wrecker, but it could also be a money-saver.

# national-consumer-agency - Thursday 5 June, 2014

Consumer agency wants to make contracts fairer
# On The Dotted Line
# On The Dotted Line

Consumer agency wants to make contracts fairer

Jun 5th 2014, 7:30 AM 4,628 Views 12 Comments

Have you a contract that automatically renews or has unequal obligations? Then you should read this.

# national-consumer-agency - Wednesday 21 May, 2014

Enforcement action taken against Christmas Direct over delivery delays
# Consumers
# Consumers

Enforcement action taken against Christmas Direct over delivery delays

May 21st 2014, 6:48 PM 12,453 Views 13 Comments

The National Consumer Agency said today that it has begun the action following a number of complaints about the company.

# national-consumer-agency - Monday 31 March, 2014

'A powerful watchdog with real teeth': Ireland to get a new consumer body
# Consumer Rights
# Consumer Rights

'A powerful watchdog with real teeth': Ireland to get a new consumer body

Mar 31st 2014, 2:06 PM 6,261 Views 19 Comments

The Competition and Consumer Protection Bill 2014 will also ‘modernise’ laws relating to media mergers.

# national-consumer-agency - Monday 10 March, 2014

How safe are your children's toys?
# Dangerous Games
# Dangerous Games

How safe are your children's toys?

Mar 10th 2014, 3:38 PM 13,516 Views 33 Comments

Over 20,000 toys were destroyed for being unsafe last year.

# national-consumer-agency - Thursday 27 February, 2014

'Small differences' can help you save up to €5,600 on life insurance
# Savings
# Savings

'Small differences' can help you save up to €5,600 on life insurance

Feb 27th 2014, 7:30 AM 9,648 Views 6 Comments

The National Consumer Agency compared four different companies to see how much could be saved – here’s what it found.

# national-consumer-agency - Friday 24 January, 2014

Worried about rising TV service charges? Read these money-saving tips
# A Penny Saved...
# A Penny Saved...

Worried about rising TV service charges? Read these money-saving tips

Jan 24th 2014, 4:16 PM 26,606 Views 91 Comments

Both UPC and Sky Ireland have said customers will face price hikes – in some cases as high as 14 per cent.

# national-consumer-agency - Wednesday 22 January, 2014

Car salesman convicted for selling 'clocked' car
# Consumer Protection
# Consumer Protection

Car salesman convicted for selling 'clocked' car

Jan 22nd 2014, 7:20 AM 20,931 Views 31 Comments

The National Consumer Agency also issued compliance notices to Ryanair and Aer Lingus for failing to provide an email address on their website.

# national-consumer-agency - Tuesday 1 October, 2013

Ryanair publishes complaints email address after NCA action
# New Frills
# New Frills

Ryanair publishes complaints email address after NCA action

Oct 1st 2013, 9:15 AM 14,034 Views 37 Comments

The carrier confirmed yesterday it was dropping a court action challenging the agency’s order.

# national-consumer-agency - Thursday 19 September, 2013

Turns out there are savings of up to €362 to be had in the home insurance market
# Shop Around
# Shop Around

Turns out there are savings of up to €362 to be had in the home insurance market

Sep 19th 2013, 6:15 AM 4,499 Views 6 Comments

Huge differences have been found in quotes offered by insurance companies, in a survey carried out by the National Consumer Agency.

# national-consumer-agency - Wednesday 4 September, 2013

Switching providers can save money - so why don't more do it?
# Consumers
# Consumers

Switching providers can save money - so why don't more do it?

Sep 4th 2013, 11:15 AM 7,362 Views 29 Comments

People who switch providers can save an average of €15- €20 a month, said the National Consumer Agency.

# national-consumer-agency - Thursday 11 July, 2013

Consumer watchdog took over 100 actions in 2012
# All About The Price Tag
# All About The Price Tag

Consumer watchdog took over 100 actions in 2012

Jul 11th 2013, 8:28 PM 5,417 Views 8 Comments

The National Consumer Agency issued 71 on the spot fines to traders who incorrectly displayed their prices last year, issuing notices to a further 40.

# national-consumer-agency - Wednesday 8 May, 2013

Poll: Do you shop around for your car insurance?
# Your Say
# Your Say

Poll: Do you shop around for your car insurance?

May 8th 2013, 10:14 AM 8,649 Views 62 Comments

A survey has found that you could save up to €1,335 if you shopped around for your car insurance.

Survey shows differences of over €1,000 between car insurance quotes
# Car Insurance
# Car Insurance

Survey shows differences of over €1,000 between car insurance quotes

May 8th 2013, 6:30 AM 7,871 Views 34 Comments

The National Consumer Agency said that they “strongly urge motorists” to get a number of quotes before committing.

# national-consumer-agency - Monday 25 March, 2013

Poll: Do you shop around for your prescription medication?
# Your Say
# Your Say

Poll: Do you shop around for your prescription medication?

Mar 25th 2013, 10:01 AM 11,018 Views 64 Comments

The NCA has found that some pharmacies are charging double for the same drugs.

NCA survey finds wide variations in drug pricing in pharmacies nationwide
# Drug Pricing
# Drug Pricing

NCA survey finds wide variations in drug pricing in pharmacies nationwide

Mar 25th 2013, 9:08 AM 6,464 Views 27 Comments

The average percentage difference across a range of commonly prescribed drugs nationwide was 56 per cent, according to a survey by the National Consumer Agency .

# national-consumer-agency - Wednesday 27 February, 2013

Money advice: National Consumer Agency’s top five tips
# MONEY ADVICE
# MONEY ADVICE

Money advice: National Consumer Agency’s top five tips

Feb 27th 2013, 1:14 PM 12,374 Views 28 Comments

The NCA’s online tools were used over 400,000 times in the last year which they believe shows a strong appetite among consumers for money managing information.

# national-consumer-agency - Monday 28 January, 2013

Life insurance prices can vary by up to €7,500 - study
# Shop Around
# Shop Around

Life insurance prices can vary by up to €7,500 - study

Jan 28th 2013, 7:21 PM 6,417 Views 12 Comments

The National Consumer Agency found that smokers pay on average 90 per cent more for their life insurance.

# national-consumer-agency - Wednesday 16 January, 2013

Deloitte appointed as receiver to HMV Ireland, stores remain closed
# HMV
# HMV

Deloitte appointed as receiver to HMV Ireland, stores remain closed

Jan 16th 2013, 4:09 PM 14,376 Views 52 Comments

The move had been expected and puts the company’s 16 stories in Ireland and around 300 jobs in serious doubt.

HMV's Irish stores closed as NCA says they should honour vouchers
# HMV
# HMV

HMV's Irish stores closed as NCA says they should honour vouchers

Jan 16th 2013, 11:25 AM 20,526 Views 121 Comments

The National Consumer Agency has said that it has now clarified that the music retailer’s Irish operation is not in administration and should therefore honour gift vouchers.

# national-consumer-agency - Tuesday 15 January, 2013

HMV's Irish staff told not to honour vouchers, NCA: decision is 'disappointing'
# HMV
# HMV

HMV's Irish staff told not to honour vouchers, NCA: decision is 'disappointing'

Jan 15th 2013, 12:29 PM 20,687 Views 171 Comments

Bad news for consumers with HMV gift vouchers but it could be possible to get your money back if you bought the vouchers with your credit or debit card.

# national-consumer-agency - Tuesday 18 December, 2012

Consumer body seeking €130k chief executive for soon-to-be-merged body
# Merger
# Merger

Consumer body seeking €130k chief executive for soon-to-be-merged body

Dec 18th 2012, 2:44 PM 6,254 Views 31 Comments

The National Consumer Agency is seeking a new chief executive, despite being set to merge with the Competition Authority.

# national-consumer-agency - Monday 26 November, 2012

Cyber Monday shoppers urged to know their rights
# Cyber Monday
# Cyber Monday

Cyber Monday shoppers urged to know their rights

Nov 26th 2012, 9:01 AM 5,187 Views 11 Comments

The NCA says there are certain risks with online shopping, particularly the non-delivery of goods or if consumers wish to return an item.

# national-consumer-agency - Tuesday 6 November, 2012

Parents urged to make window blinds safe
# Safety
# Safety

Parents urged to make window blinds safe

Nov 6th 2012, 1:19 PM 7,816 Views 9 Comments

At least five children in Ireland have died as a result of accidents from window blinds since 2005.

# national-consumer-agency - Thursday 11 October, 2012

Childcare providers to start displaying their prices
# Price Transparency
# Price Transparency

Childcare providers to start displaying their prices

Oct 11th 2012, 4:56 PM 9,669 Views 33 Comments

A clear price display will now be available in childcare premises for the range of services on offer.

# national-consumer-agency - Saturday 6 October, 2012

NCA following up on parents' complaints as Schoolbooks.ie problems continue
# Schoolbooks.ie
# Schoolbooks.ie

NCA following up on parents' complaints as Schoolbooks.ie problems continue

Oct 6th 2012, 8:15 AM 6,001 Views 22 Comments

Some parents continue to experience problems with book orders and refunds as the National Consumer Agency says it is has received around 250 queries in relation to the online retailer.

# national-consumer-agency - Monday 1 October, 2012

Consumer agency urges vigilance against scams
# Scams
# Scams

Consumer agency urges vigilance against scams

Oct 1st 2012, 12:25 PM 6,988 Views 19 Comments

The National Consumer Agency has said it received 835 scam-related queries in the last 12 months, most related to ‘PC phishing’

# national-consumer-agency - Monday 24 September, 2012

Bank of Ireland criticised over changes to account charges
# Bank Of Ireland
# Bank Of Ireland

Bank of Ireland criticised over changes to account charges

Sep 24th 2012, 5:28 PM 13,518 Views 48 Comments

Most customers will only be able to avail of free banking if they have €3,000 in their account permanently.

# national-consumer-agency - Friday 7 September, 2012

Survey reveals up to 10pc difference in oil prices across Ireland
# Winter's Coming
# Winter's Coming

Survey reveals up to 10pc difference in oil prices across Ireland

Sep 7th 2012, 5:14 PM 4,775 Views 11 Comments

The National Consumer Agency’s home heating oil survey shows people in Galway could pay more than anyone else.

1 2