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#National Consumer Agency

# national-consumer-agency - Sunday 2 December, 2018

Deli worker who told bosses they'd stocked 'cake infested with worms' loses WRC claim

The WRC found that the man had not been punished by the supermarket for raising health and safety concerns.

# national-consumer-agency - Monday 2 March, 2015

'Devastated' family bringing home 11-year-old who died in Australia

Adam Kielty died from pneumonia and sepsis.

# national-consumer-agency - Friday 5 December, 2014

Around 20,000 dangerous toys blocked from the Irish market last year

The influx was stopped in a European wide effort to identify defective items.

# national-consumer-agency - Friday 24 October, 2014

Ever accidentally bought travel insurance from Ryanair? Those days are over

The budget airline has changed how insurance information is presented on its website.

# national-consumer-agency - Tuesday 9 September, 2014

# national-consumer-agency - Wednesday 27 August, 2014

SuperValu, Tesco, Spar and PC World branches all hit with notices by consumer agency

The Christmas Direct website was also hit with enforcement notices.

# national-consumer-agency - Thursday 14 August, 2014

Irish people switch car insurance provider more than any other service

“Don’t you ever for a second get to thinking you’re irreplaceable.”

# national-consumer-agency - Tuesday 29 July, 2014

Poll: Have you ever made an official complaint about a company? Your Say This post contains a poll

Poll: Have you ever made an official complaint about a company?

Over 56,000 complaints were made to the National Consumer Agency alone. Do you kick up a fuss when you’re not happy with a service?

The 9 at 9: Tuesday

It’s Tuesday – and here’s all that you need to know as you start your day.

Ryanair, Aer Lingus and Greyhound among companies pursued by consumer agency

The National Consumer Agency received 56,000 contacts last year.

# national-consumer-agency - Tuesday 22 July, 2014

Shopping around for home insurance could save you €421 a year

Shopping around for home insurance could save you €421 a year

It might be a head-wrecker, but it could also be a money-saver.

# national-consumer-agency - Thursday 5 June, 2014

Consumer agency wants to make contracts fairer

Have you a contract that automatically renews or has unequal obligations? Then you should read this.

# national-consumer-agency - Wednesday 21 May, 2014

Enforcement action taken against Christmas Direct over delivery delays

The National Consumer Agency said today that it has begun the action following a number of complaints about the company.

# national-consumer-agency - Monday 31 March, 2014

The 5 at 5: Monday

Five minutes, five stories, five o’clock…

'A powerful watchdog with real teeth': Ireland to get a new consumer body

The Competition and Consumer Protection Bill 2014 will also ‘modernise’ laws relating to media mergers.

# national-consumer-agency - Monday 10 March, 2014

How safe are your children's toys?

Over 20,000 toys were destroyed for being unsafe last year.

# national-consumer-agency - Thursday 27 February, 2014

'Small differences' can help you save up to €5,600 on life insurance

The National Consumer Agency compared four different companies to see how much could be saved – here’s what it found.

# national-consumer-agency - Friday 24 January, 2014

Worried about rising TV service charges? Read these money-saving tips

Both UPC and Sky Ireland have said customers will face price hikes – in some cases as high as 14 per cent.

# national-consumer-agency - Wednesday 22 January, 2014

Car salesman convicted for selling 'clocked' car

The National Consumer Agency also issued compliance notices to Ryanair and Aer Lingus for failing to provide an email address on their website.

# national-consumer-agency - Tuesday 1 October, 2013

Ryanair publishes complaints email address after NCA action

The carrier confirmed yesterday it was dropping a court action challenging the agency’s order.

# national-consumer-agency - Thursday 19 September, 2013

Turns out there are savings of up to €362 to be had in the home insurance market

Huge differences have been found in quotes offered by insurance companies, in a survey carried out by the National Consumer Agency.

# national-consumer-agency - Wednesday 4 September, 2013

Switching providers can save money - so why don't more do it?

People who switch providers can save an average of €15- €20 a month, said the National Consumer Agency.

# national-consumer-agency - Thursday 11 July, 2013

Consumer watchdog took over 100 actions in 2012

The National Consumer Agency issued 71 on the spot fines to traders who incorrectly displayed their prices last year, issuing notices to a further 40.

# national-consumer-agency - Wednesday 8 May, 2013

Poll: Do you shop around for your car insurance? Your Say This post contains a poll

Poll: Do you shop around for your car insurance?

A survey has found that you could save up to €1,335 if you shopped around for your car insurance.

Survey shows differences of over €1,000 between car insurance quotes

The National Consumer Agency said that they “strongly urge motorists” to get a number of quotes before committing.

# national-consumer-agency - Monday 25 March, 2013

Poll: Do you shop around for your prescription medication? Your Say This post contains a poll

Poll: Do you shop around for your prescription medication?

The NCA has found that some pharmacies are charging double for the same drugs.

NCA survey finds wide variations in drug pricing in pharmacies nationwide

The average percentage difference across a range of commonly prescribed drugs nationwide was 56 per cent, according to a survey by the National Consumer Agency .

# national-consumer-agency - Wednesday 27 February, 2013

Money advice: National Consumer Agency’s top five tips MONEY ADVICE This post contains a poll

Money advice: National Consumer Agency’s top five tips

The NCA’s online tools were used over 400,000 times in the last year which they believe shows a strong appetite among consumers for money managing information.

# national-consumer-agency - Monday 28 January, 2013

Life insurance prices can vary by up to €7,500 - study

The National Consumer Agency found that smokers pay on average 90 per cent more for their life insurance.

# national-consumer-agency - Wednesday 16 January, 2013

Deloitte appointed as receiver to HMV Ireland, stores remain closed HMV

Deloitte appointed as receiver to HMV Ireland, stores remain closed

The move had been expected and puts the company’s 16 stories in Ireland and around 300 jobs in serious doubt.

HMV's Irish stores closed as NCA says they should honour vouchers HMV

HMV's Irish stores closed as NCA says they should honour vouchers

The National Consumer Agency has said that it has now clarified that the music retailer’s Irish operation is not in administration and should therefore honour gift vouchers.

# national-consumer-agency - Tuesday 15 January, 2013

HMV's Irish staff told not to honour vouchers, NCA: decision is 'disappointing' HMV

HMV's Irish staff told not to honour vouchers, NCA: decision is 'disappointing'

Bad news for consumers with HMV gift vouchers but it could be possible to get your money back if you bought the vouchers with your credit or debit card.

# national-consumer-agency - Tuesday 18 December, 2012

Consumer body seeking €130k chief executive for soon-to-be-merged body

The National Consumer Agency is seeking a new chief executive, despite being set to merge with the Competition Authority.

# national-consumer-agency - Monday 26 November, 2012

Cyber Monday shoppers urged to know their rights

The NCA says there are certain risks with online shopping, particularly the non-delivery of goods or if consumers wish to return an item.

# national-consumer-agency - Tuesday 6 November, 2012

Parents urged to make window blinds safe

At least five children in Ireland have died as a result of accidents from window blinds since 2005.

# national-consumer-agency - Thursday 11 October, 2012

Childcare providers to start displaying their prices Price Transparency This post contains a poll

Childcare providers to start displaying their prices

A clear price display will now be available in childcare premises for the range of services on offer.

# national-consumer-agency - Saturday 6 October, 2012

NCA following up on parents' complaints as Schoolbooks.ie problems continue

Some parents continue to experience problems with book orders and refunds as the National Consumer Agency says it is has received around 250 queries in relation to the online retailer.

# national-consumer-agency - Monday 1 October, 2012

Consumer agency urges vigilance against scams

The National Consumer Agency has said it received 835 scam-related queries in the last 12 months, most related to ‘PC phishing’

# national-consumer-agency - Monday 24 September, 2012

Bank of Ireland criticised over changes to account charges

Most customers will only be able to avail of free banking if they have €3,000 in their account permanently.

# national-consumer-agency - Friday 7 September, 2012

Survey reveals up to 10pc difference in oil prices across Ireland

The National Consumer Agency’s home heating oil survey shows people in Galway could pay more than anyone else.

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