Permanent TSB says problem with debit cards should be fixed now

Customers have been unable to withdraw money from ATMS or use their cards to pay for things.

By Christine Bohan Sunday 27 Jul 2014, 12:32 PM

Jul 27th 2014, 12:32 PM 18,714 Views 43 Comments

http://jrnl.ie/1591482

Image: James Horan/Photocall Ireland

Image: James Horan/Photocall Ireland

Updated 12.46pm

PERMANENT TSB HAS apologised to customers for a problem which affected debit cards and ATM services today.

A number of customers had taken to social media to complain that they had been unable to withdraw money from ATMs or to use their debit cards when paying for things.

It is not clear how many customers had been affected.

PTSB said the problem should be fixed now.

“All issues with cards are sorted now, sorry again for any inconvenience this may have caused you,” Permanent TSB tweeted.

Earlier it had tweeted that the issues were affecting ATM & POS [point of sale] transactions.

Customers had been detailing on Twitter how the glitch had affected them:

@askpermanenttsb debit cards not working in store or at ATM again! ... Day out with kids and no acesss to cash... Great!
— Lisa Manning (@_Lisa_Manning) July 27, 2014

Source: Lisa Manning/Twitter

Seems to be all systems down for @askpermanenttsb except for website. Phones, cards etc all not working. :(
— Stephen Spillane (@spiller2) July 27, 2014

Source: Stephen Spillane/Twitter

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We couldn't find this Tweet

@askpermanenttsb hi. Myself and my mother in law can’t use our visa debit cards to access our funds. What is the problem?
— Claire McHugh (@clairemchugh) July 27, 2014

Source: Claire McHugh/Twitter

Originally published 12.31pm

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Permanent TSB says problem with debit cards should be fixed now