3,000 delayed fuel allowance payments to be received next week
The technical glitch that caused the issue has been resolved.
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The technical glitch that caused the issue has been resolved.
The bank says it is ‘working to resolve’ the issue.
An issue with a firewall was the cause.
A small number of lodgements submitted using ATMs on Friday were affected.
AIB says that nobody will be left out of pocket by the error.
The former Manchester United manager will be in Dublin to promote his autobiography in November.
The Financial Services Ombudsman has said other institutions could learn from Ulster Bank’s handling of its ‘technical glitch’ last year.
The bank has apologised to customers impacted by a glitch that also affected RBS and NatWest in the UK.
Ulster Bank has announced a compensation package for the customers who were affected by its prolonged ‘technical glitch’ – what do you think of it?
Did the technical glitch affect you? Are you happy with the compensation package?
Many customers have already received a €25 payment as part of a wider restitution package.
Banking group Royal Bank of Scotland said the cost of cleaning up the Ulster Bank technical ‘glitch’ – including redress to customers – would cost stg£28m (€35.5m).
The CAI is gathering information from customers left out of pocket by the recent technical problems at Ulster Bank.
Legislation restricts the Financial Services Ombudsman from dealing with any complaints from non-Ulster Bank customers who were affected by the ‘technical glitch’.
CEO Jim Brown has written to all customers to say that reconciliations to accounts will continue over the coming weeks.
A cross-party petition signed by almost 100 Oireachtas members was delivered to Ulster Bank today.
The bank says that many customers should see an improved position on their accounts today.
The bank will continue to open this weekend as it says it expects the vast majority of customers to return to normal service after next week.
Two people contacted TheJournal.ie yesterday after receiving warnings about missed loan payments and failed direct debits.
Ulster Bank’s parent group believes the technical issues will be fixed for the vast majority of customers by July 16.
Tell us your experiences… and any advice you might have for fellow customers.