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Dublin: 7 °C Tuesday 18 June, 2013

Poll: Should employees be expected to work outside their working hours?

A new survey shows many employees feel expected to log on before and after work. So what do you think?

Image: Andrew Abogado via Flickr

THE AVERAGE IRISH working day now lasts from 8am to around 8pm, according to a survey by a cloud computing company.

The rise of remote access means many employees feel expected to deal with emails and other tasks outside their regular working hours.

Forty per cent of men and 25 per cent of women in the five countries surveyed said they usually checked their work email before 7.30am, while bosses said they would feel comfortable calling employees about work as late as 7.30pm.

This may mean an increase in overall working time. However, some have said these changes in working patterns give employees more flexibility to shape their days around other commitments.

So what do you think? Should employees be expected to work outside their working hours?


Poll Results:






Read: No more 9 to 5: Average Irish workday ‘is now 8am to 8pm’>

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Comments (69 Comments)

  • JoJo 27/06/12 #

    8 hours for work, 8 hours for yourself, 8 hours for sleep. Work-life balance is important.

    Part of the reason why I’m about to change jobs is because my current boss expected crazy working hours from all of us, refused to hire when we were blatantly understaffed, bitched about me to other staff for the heinous sin of booking an 8pm flight on a Friday evening… not a word of thanks and not a cent for the extra hours. Think I’d rather take my chances elsewhere – new job starts in early July.

    Reply
  • If there’s a quid pro quo relationship then fine – I’ll be flexible on working hours if you (the employer) don’t send snotty staff emails about people coming in at 9:30 versus 9 (when my actual work doesn’t depend on being in a specific place at a specific time)

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  • And employers should too!!

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  • I agree that there are times when people need to put in a few extra hours in order to accomplish certains tasks and perfrom their duties to the best of their ability. I don’t believe that this should become a routine and abused by employers who just want to reduce their labour costs by not employing additional staff, however the government play an important role in changing policies regarding social welfare for part-time staff, and employers PRSI contributions. If it was made easier to employ a person on a part-time basis (based on number of hours per week, rather than days) then more people would be employed in Ireland right now, plus a reduction in employer PRSI would incentivise companies to do it more so… all great ideas, but would fall on deaf ears as these changes would just mean more work for the public sector & administration :-(

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  • They’re called “working hours” for a reason.

    If a conpany expects someone to be available outside their contracted hours then they should expect to be billed for any time volunteered by an employee outside those hours at an overtime rate.

    It’s what you get done in your time in work that should be focused on, not how much additional time you can volunteer.

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    • It depends on the employer’s overall attitude to their employees. In my job nobody will do my work if I don’t. Sometimes that means I work early and on rare occasions late however if I want to take a long lunch or an afternoon off here or there I can. I manage myself to a degree. As long as I get the expected results I can, within reason, work when and how I want. I can also choose to work from home or from the office. That’s the trade off. The problem arises when employees have regimented working hours and are then expected to put in extra time on top. That is wrong in my opinion but in my experience is often driven by company culture and a desire to be seen to be busy.

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  • Why not employ more staff if there is more work? just a crazy idea..

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  • Glen 27/06/12 #

    My partner regularly works 12 hours a day, even though she only has to work 8, because it’s expected of her. She receives no additional compensation. My last two roles regularly required me to work late, very late. One was civil service and I was paid overtime, while one was private sector and I was not. I don’t see the problem with working late ‘to get the job done’ and to help out the team, but when companies begin to expect this as a matter of course, then there’s a problem. Especially when it’s not recognised. Many a time after accruing the equivalent of a few weeks unpaid overtime one would ask for a day off and get “Why? What are you doing, is it important?” or “No, we’re too busy”. Or on the odd occasion if you leave on time you get “Oh, half day for some people?”
    Fair enough, stay back to help, to climb the greasy pole etc.. but when a company expects you to do it routinely, then that business isn’t managed efficiently.

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  • Are they having a laugh….once or twice yeah but when you expect someone to work for free is a joke….just because you employ some1 dosent mean you own them…

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  • i work in private sector…each shift we are required to start a half hour earlier and leave half hour later due to handover to and from nightstaff….which is unpaid….its a joke…

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  • No. You should only work for what you get paid for. nIt’s a ridiculous system that people feel they have to go above and beyond their normal hours to keep their job. It sets employers up to be near above reproach cause id you challenge the system you most likely won’t last long. nIt’s a huge lack of integrity by employers that they would expect people to work for free while they make a profit out of it.

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    • those who go the extra mile get up the ladder that much quicker, I feel it’s work putting in a few extra hours to achieve that. if you do your strict hours and never go extra then chances are you’ll be stuck in that role.

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    • private sector is where i work, contract says “employee may be required to work outside working hours from time to time” or similar.

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    • @Jason Walsh

      You hit the nail on the head. If you’re in some sort of dead end job with no real career progression prospects then go ahead and do the bare minimum. If you have something to gain by impressing your employer with your amazing work ethic, then who the hell is anyone here to tell someone they shouldn’t go the extra mile?

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    • Cheer James, you make a good point about career prospects.

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    • I’m not saying don’t go the extra mile. My point is; if employers had integrity and transparency they wouldn’t make employees jump through hoops and work for free (working extra hours and not getting paid = working for free) while they sit back and make a profit from it. You should be judged on your work ethic etc in your working hours. It’s radically unfair on excellent workers who work very hard during their working hours who sign off at the right time so they can have free time/spend time with their family & friends when it’s most likely someone who’s willing to work for free will most likely be considered above them.
      I’d rather be considered for a promotion on my skills, not on my penchant for licking the employers arse.

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    • @Ferg, I don’t see it as licking arse. I also like to be judged on my skills and work ethic. If shit hits the fan I’ll work late to deal with it, that is not lick arsing that is a good work ethic. Lick arsing is tailing the boss around and telling him how great he is and laughing at his bad jokes, that I do not do.

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    • Jason, I think, to an extent, you’re fooling yourself. When the AVERAGE employee is working 12 hour days, how long is that extra mile to impress going to be, exactly?

      This is the crux of the issue: what *was* that extra mile that marked out an exceptionally dedicated employee with a great work ethic who deserved fast-track promotion is now simply BAU and expected as standard. Not *everyone* can get that promotion after all and the great majority of those putting in such long hours to show their “work ethic” won’t get any such promotion to show for it.

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    • (Of course I say all that, but I currently work hours just like those described in the article: I just don’t fool myself it’s going to put me in a fancy office someday…)

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    • @James Burkill The issue is that such an attitude is very open to abuse.

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    • Do you get paid to turn up or to do your job? I get paid to do a job and I will work until it is done.

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    • @Enda Parker They sound like pretty bad working conditions. Your contract will (typically) state 7.5 hours working a day for X euro a year. Of course if you are an hourly contractor thats different.

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    • No harm doing a bit from home if you’re in the mood, but an employer shouldn’t expect it. If something comes up from time to time fair enough. If you’re working 8 to 8 day in day out and you’re hours are 9 to 5 then you’ve got a problem.

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    • random 27/06/12 #

      I agree. I don’t mind working a bit extra in exceptional circumstances, but when an employer gets that work for free there is no incentive for them to plan properly and schedule work realistically, so the exception gradually becomes the rule. They don’t give away their products without the expectation of a profit so why should we do so with our labour?

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  • “Should employees be *expected* to work…”

    The Buddha said “All the pain in our lives is a result of our expectations”

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  • No, i used to do this then got bit in the ass by my employer (not being paid compassionate leave for 2 days when a close family member died)

    At the end of the day an employer will screw you over given the chance so why “go the extra” mile if its not reciprocated?!

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  • Working outside normal working hours is called overtime and should be paid at the appropriate rates. Employees shouldn’t be expected to work for free, even during a recession. Unscrupulous employers are exploiting workers, pure and simple, whether by putting them under duress by threatening their job, or preying on their loyalty.

    Don’t think all this free work will get you that promotion. It will just show your employer how much more s/he can get out of you without having to pay extra for it. Do it enough and it becomes the norm, setting a dangerous precedent for other workers.

    At this rate, we’ll all end up on permanent Jobbridge “internships”.

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  • Goes around, comes around, nnMy boss often turns a blind eye to taking time off here and there but also expects that I stay back if a job is running behind… nnI see it a bit like taking on extra studies, your employer may not expect it but if you do it they benefit as well… That said you may be studying to get he hell of there …

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  • No, work is work, home is home.

    Whatever happened to that 3 day working week everyone was promised decades ago.

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  • Nobody seems to have mentioned the point of working outside of normal hours because you, simply, choose to. I’m sure there are others just like me who enjoy their job and actually take pride in achieving a high standard of work, whether its for career progression or not. In saying that, it should not be expected from an employer.

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    • You see that a lot in the IT sector…

      …right up until the employees get families or any other major commitment outside of working hours. At which point, you start thinking that if you want to set a high standard for your work, you should have more accurate estimates for how long that work will take instead of working outside of work hours to get it done (when you have more important things to do, like children or house maintenance or food shopping or whatever).

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    • Thumbs up to the Treacle Badger. When I work late, it’s usually because i choose to. When a project needs an extra hour or two of work and it’s 17:30, I have no problem staying on to finish it. My employer reciprocates by trusting me to do my own timekeeping, so if I’m an hour late on a quieter day later in the week, nobody will complain.

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  • …outside their working hours? Well the question is what else will come? ALL jobs are only INTERNSHIPS where they get your skills for FREE even you have to pay on top to work there and then they get a new Intern….. so now its time for Employees to have rights!!! Just looking for a job a bit frustrated right now…but its disgraceful. Idea of INTERN is good to stimulate enmployers to employ you to try you out and then employ you but not that all the normal jobs dissapear suddenly and DANG back as an INTERNSHIP! If I get paid well I will work outside of my hours I will consider it, but enough milking workers for minimal wages and playing their desperation to get a job!!!!!

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  • Sitting at home logged into pornhub
    Boss “You Busy?”
    Me “Yup, kinda got me hands full here boss”

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  • It’s people who do this that are losing workers the little rights they have.

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  • We are very very rarely asked to work extra hours, which means we don’t mind when we are. I work in release cycles, so there are busy periods, but this is matched with flexibility outside of those periods.

    However, there are some exceptions:
    1) I often take calls with customers or collaborative partners overseas after-hours – I think this is reasonable flexibility, given the nature of my role
    2) Regularly enough, I log on from home or stay back to do something for a colleague who is under pressure. While the company benefits (in reality I’m doing it for the team and by extension the product and the company), in my head I do this for a peer, and they will likewise do the same for me on occasion. While this is no different to being expected to stay back, there isn’t a culture of expectation, so nobody minds.

    How you view extra hours mentally is down the company, people and processes around you.

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  • Should employers be expected to pay employees for extra hours not worked?

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  • Depends on the job. And where you want it to go. And how many timezones your role crosses.

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  • I think Ronan is on the same page as me.
    If I am working extra hours over what I am paid – which is every week, guaranteed – I am not happy about it, but the only reason I do it is for the team, definitely not for the company.
    Obviously it is the company that benefits, but it’s a tough situation – do you go out of your way to work your 40 hours only, down to the minute, or do you go the extra mile(s) to help out your colleagues?

    Talking about this with someone earlier on, I agreed that as long as the company rewards or even acknowledges their employee going above and beyond the call of duty, that I wouldn’t mind doing it all that much.
    But as it happens – all too often – it is taken for granted, and used as a tool against people, putting them under undue pressure and stress.

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  • Expected to? No!
    If they want to then thats up to each individual themselves depending on their job and the level of commitment and urgency of getting things done required in the job. Some jobs more than others may require working outsided normal paid hours of work and its part and parcell of that type of employment.

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  • E 27/06/12 #

    In my own profession I regularly work 9-13 hour shifts with no breaks and under quite an amount of pressure. At the end of the day it’s what you sign on for. If you’re not happy, then move on.

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    • Your employer can’t do that, it’s illegal under the Organisation of Working Time Act. You are entitled by law to a 15 min break after 4.5 hrs and a 30 min break after 6.5 hrs. The law prohibits working for greater than 11 or 12 concurrent hours in a day before a break is obliged. So unless there is a good reason, you should start taking the breaks.

      Reply
    • Aidan 27/06/12 #

      It’s E’s attitude and that of similar employees that allows employers to walk on employees.

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  • Jaysus the unions have destroyed this country financially and morally. They have brainwashed the working people into thinking they should be compensated for every little extra effort. Its disgusting the attitude of some comments on here. If one has no pride in their job then they should leave and give it to someone who would. Its called work for a reason.

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    • The same unions u claim that have ‘destroyed’ the country actually fought for and won rights for working people-8 hour day,adequate breaks,safe work places etc. the rights of working people have been destroyed not just in irl.but all over the globe but we don’t need governments to do it when people with attitudes like u are live and well. Why the hell should people work for free?? An extra hour a day times a 5 day week think about it your boss is making a fortune out of a person !! It’s times like this when solidarity is really needed.

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    • I have no problems with why unions were set up in the first place. It needed to be done and improved the standard of living in society. That and unions morals was along time ago. The unions we have now have become more greedy than then employers. Compo for this compo for that, complaing here complaining there for no reason other than trying to justify their enormous salaries. Fianna Fail gave the unions what ever they wanted just so they could hold on to power. The unions were vampires sucking more blood out of the economy then needed. I hold unions equally resonsible with FF for breaking this country. They both must pay and be destroyed in their current format.

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    • In at least one sector that’s fairly critical to our economy (the IT sector), the question of working hours is a bloody valid one; Irish employers tend to be expect unpaid overtime as a matter of course, and the sector as a whole has mythologised it; the ‘allnighter’, the ‘death march’ — the whole topic is like working was some sort of college drinking game, and the point was to do it as long as you could before you dropped.

      It’s an internationally recognised problem in the industry, so stating that working hours are working hours and that you need a damn good reason to work outside them is not just a good thing; it’s an actual selling point for a lot of firms when they’re hiring these days.

      You shouldn’t need to work 20 hours a day to do work you can be proud of; if you do have to do that, you’re probably really bad at the job and should be considering training or a job change.

      All that said, I suspect that the original survey mentioned in this article is bogus and all of this is just academic anyway.

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  • Average of 8am to 8pm? I somehow don’t believe that

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  • Employees working overtime for free? If an employee decides to do so, because there is nothing better to do, why not? However, if that is expected/forced upon the employee, in my opinion that is a crime. The only way how this would be fair is if all the unpaid time an employee spends working is recorded and the employee gets compensated somehow at some point. The compensation does not necessarily need to be monetary, but anything that would benefit said employee (vacation time, shorter work day when that could be afforded, etc.).

    In the end, there should be equal compensation to the worked overtime hours. That would be a fair solution to this issue, because there are predatory employers just like there are low-morale workers out there. To expect that an employer would notice and reward free work is naive to say the least. In the end of the day, most of us work to live and don’t live to work, right? As we say where I come from “one can never finish all the work once and for all so there will always be work left over for tomorrow.” Yes, putting extra hours in would get more accomplished today, but why does that have to be free of charge? Would employers agree to consistently let their employees leave work earlier than the end of the work day and still pay them for the whole work day? Not a chance! Get my point?

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  • censored 27/06/12 #

    What’s “normal working hours”?

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  • Unions is this country are dead.Golden opportunities for employers to employ cheap labour and hire -fire as they see fit.Return of Victorian days.Sadly.

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  • Personally, I left the house at 9 this morning and got home close to 8, that’s a long ass day! I don’t think there is such a thing in this country as a work/life balance, and if there is I’ve never really experienced it!

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  • Work is the curse of the drinking classes

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  • It’s quite disappointing reading the majority of comments here. After posting my vote and seeing that the majority would have no problem helping their employer out, I was expecting an appropriate selection of comments. At the end of the day we are in difficult times as it is. With issues like cash flow problems and consumers not buying, every little bit you do for your employers means a great deal to them. They don’t want to get rid of their work force but unfortunately at this current time they are forced to. Showing the ability to be flexible will garner you rewards in the future, be it a raise or sadly one of the few that he is willing to not let go.
    We are not living in the Celtic tiger era anymore. People need to work with their employers instead of working for. We need to be flexible and sometimes that means getting an order filled off the clock before the post heads out or heading into see a customer on your day off.

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    • In some cases, maybe; but in general Gavin, if you need to work extra hours to meet the basic business needs of the company, then it’s a failure of management. Either the company has overcommitted to too much work; or has not accurately estimated how long work will take; or has insufficient people to do the work they’ve committed to do.

      *ALL* of those are problems that management should solve. So unless it’s on an emergency basis, a properly run business should never *need* people to work overtime like that. But if all overtime is unpaid overtime, then any employer will just opt to continue with unpaid overtime because it maximises income and minimises expenditure; which is the definition of what a company is meant to do.

      That’s why unions fought to get higher rates of pay for overtime than for regular time; because if they didn’t no business could survive a free market while paying even the normal rate for overtime. By making overtime a financial penalty for the business, it becomes in the company’s best interest to run things so they have the staff they need to do the work they commit to within the timeframe they commit to.

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    • I understand where you are coming from Mark but in this current climate when cash flow has come to a near stand still, it is very difficult to conduct a business. The retailers aren’t paying their bills because they are afraid of demand plummeting, the wholesalers thus are getting no money in to pay off bills. It is very difficult to solve these problems.

      I must just be seeing this differently to those commenting here but I would be more willing to give my employer a dig out during difficult times than face a redundancy. Whether you like it or not employers and employees need to work “together” to get through this difficult period. If you have a boss that you can relate to then he will be extremely grateful for your help. I must be somewhat of a black swan in this case. From the few jobs that I have had I have always got on well with my employer and I would be more than willing to help them out in these difficult times.

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    • At the end of the day Gavin, it goes like this: you get 24 hours per day. You need a certain amount for sleep, bodily functions and so forth. Some will be lost to wastage. Say you have 14 hours left after all that. Those are your hours, and while you have to sell some to your job to get money to fund the other hours, you also have a moral obligation to devote some of those hours to your family (I’m ignoring what you *want* to spend those 14 hours on, I’m just looking at what you *should* spend them on – personally, I’d spend all 14 with my kid and be happy if I won the lotto).

      So every hour you take from your family and give, instead of sell, to your job, is an hour you’ve effectively stolen from them. An hour here or there to help keep the job? Well, that’s easy to dismiss as acceptable losses.

      An hour every day as a matter of course? Sorry, no, that’s not acceptable. That’s when it’s time for the boss to change how the business is run, or when it’s time for you to look for another job (yes, even in a recession).

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  • People on the dole do mixers so what’s the argument

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  • if staff would accept a wage cut much shorter hours could be possible and extra staff could be employed.Of course this could not work in all businesses but could be very appropriat in many cases. Nurses have to do 12 hour shifts, obviously they get overtired in this very responsible job, shorter hours for the doctors too would help keep the patients safer .

    Reply
    • Your staff’s wages are not the only cost of having staff; in fact, when you factor in taxes, pensions, all the other costs of employing someone, their wages/salary isn’t even the largest part of the cost.
      So cutting wages does not mean you can hire more staff; if you cut someone’s wages in half, it does not mean you can hire twice as many people.

      Reply
  • If their job entails it then they should work outside for as many hours as needed to perform their duties. You can’t fix a road sitting in an office, you have to eventually go outside or it will never be fixed. Simple logic really.

    Reply

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