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Dublin: 10 °C Thursday 23 May, 2013

Strong response to Prime Time’s exposé of the Irish taxi industry

Spokesperson for the Irish Taxi Federation, John Ussher, and Taxi Regulator Kathleen Doyle have responded to the claims made in last night’s programme about taxi drivers in Ireland.

John Ussher of the Irish Taxi Federation
John Ussher of the Irish Taxi Federation
Image: Graham Hughes/Photocall Ireland via Photocall Ireland

IRELAND’S TAXI REGULATOR  said today that taxi drivers who illegally hold multiple taxi licences or breach any other regulations will be prosecuted.

Taxi Regulator Kathleen Doyle told RTE’s Morning Ireland radio programme that 290 drivers have been prosecuted since 2007 for various offences.

Her comments came in the wake of last night’s RTE show Prime Time Investigates, which looked at the taxi industry in Ireland.

Using undercover footage, the programme showed taxi drivers double-jobbing, fighting at ranks, driving unsafe cars, and carrying too many passengers in unlicensed vehicles.

It also showed cars passing the NCT test after their owners paid bribes.

John Ussher of the Taxi Driver’s Federation told Morning Ireland that to see cars pass the NCT even though they are not roadworthy is “frightening”.

He added that there are rules and laws in place “but you can’t legislate for the back door of the NCT”.

He said that back door has to be closed and that as a representative body the federation  ”will look for meetings to prevent this sort of thing happening again”.

Ussher added that “there’s not enough enforcement officers, there’s not enough enforcement” and that this has to be improved.

Taxi Regulator Kathleen Doyle told Morning Ireland that certain behaviour will lead to prosecutions, but that the majority of taxi drivers “provide [a] high-quality professional service to consumers” and adhere to regulations.

She said that regulator has nine compliance officers in Ireland but that they do not check the safety of vehicles as this is the responsibility of the gardaí and the NCT.

She said that the gardaí are “very proactive on the roadside”.

Regarding double-jobbing, she commented on the individual who was featured on Prime Time as working 17 hours a day on average for three days, both as a bus driver and taxi driver:

That particular situation is totally unacceptable and we wouldn’t support a situation where a driver endangers any member of the public. It is the driver’s responsibility to ensure their position as a self-employed taxi driver is safe.

She added that taxi drivers cannot drive for more than 11 hours a day on any three consecutive days but that the regulator “can’t monitor what someone is doing in a full time job as we may not be aware of it”.

With regard to multiple licence holders, she said that the regulator is inviting all multiple licence holders to send in their records and that they will investigate the particular multi-licence holder featured on Prime Time.

She also encouraged parents and schools to ensure any taxis their children or pupils use are insured and hold a taxi licence. A woman on Prime Time was shown carrying up to 13 schoolchildren in a vehicle cleared to hold five people.

The National Transport Authority said that the matters and allegations raised on the Primetime programme “are of serious concern”  and that “there is no room for any deviation from the regulations, standards and codes of practice introduced for the taxi industry”.

Where the programme has identified practices that allegedly do not comply with taxi regulations or generally with the law, then the specific details of these allegations and those involved should be provided to the relevant authorities including the Gardaí, the Road Safety Authority and the National Transport Authority.  Any allegations under the remit of the National Transport Authority will be investigated.

It said that anyone detected driving a taxi without a vehicle and driver licence faces prosecution and any operator who has a third party operating a vehicle without a license also faces prosecution.

Its compliance team “carries out unannounced inspections of taxi operations in its own right as well as taking part in joint operations with the Gardai, Revenue Commissioners, Department of Social Protection and other agencies”.

It concluded:

The Authority is acting on the issues raised by the Primetime programme and will work together with other relevant agencies, including the Gardaí , to ensure that the existing framework of regulation and enforcement continues to operate effectively and that this will be further strengthened wherever necessary.

If you have concerns, comments or complaints about taxi or hackney services, contact the National Transport Authority on 1890 60 60 90 or visit http://taxiregulation.nationaltransport.ie/

Do you feel safe using Irish taxis? Take part in our TheJournal.ie poll and let us know your opinions>

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Comments (14 Comments)

  • Shows also that Private sector operators on a public service task is not all sunshine either.

    Reply
  • Danny D 17/05/11 #

    What really interest me is why did they refuse interview or invitation to the program by RTE so many times??

    If public pays for office, we should have right talk to them!

    Reply
  • This is down to deregulation. It should have been controlled with a steady increase of licensed taxis instead of handing out taxis to just anybody. It is a scary thought that no thorough check is done on each Driver before issuing a PSV licence considering the amount of drivers with convictions such a rape convictions? So in some cases we now have to look out for an illegally driven, defective, unlicensed vehicle, which i think is completely unacceptable.

    Reply
  • Good piece of investigative journalism by RTE last night.

    This of course is the same RTE which were deemed a waste of money last week by most contributors to this website.

    You see? I told ye that they were worth the €160 a year!!!

    Reply
    • Poor handling of Taxi deregulation in this country has flooded the streets with Taxis and allowed for some unsavory members of society to get into the taxi business very cheaply.
      A lot of older people had purchased taxis as an investment towards their pension, paying up to 70-80lk for a plate and meter, then deregulation came along, which was badly needed due to a severe shortage of taxis on the roads but certainly not they way it was implemented.
      The Taxi Regulator, Kathleen Doyle, refused to appear on the prime time programme, why do we continue to pay these people so much for very little in return.

      Reply
  • What a surprise, corruption and bribery, now where have I heard that before?

    Reply
  • Edel, congratulations!!!! You have just broke the world record for the longest sentence in history!!!

    Reply
  • SHOCK!!!

    Andy Winters in RTE watching exclusive!!!

    Reply
  • Nothing is really going to change unless someone gets killed because of it.

    Reply
  • on the night this programme was been aired my daughter was hit by an uninsured unlicenced african taxi driver and it was the grace of god her and her boyfriend were not seriously injured or worse, is it going to take someone to be killed before kathleen doyle puts a stop to this, maybe if she seen her child lying on a spinal board for 3 hours she would do something about it……

    Reply
  • child benefit fraud (check) taxi industry (check) next up investagation into the traveling community. good work by rte!

    Reply
  • what about are safety in the taxi trade their no help for us alot of people got hurt in the trade and a knife to their neck and the money took off them it not right peopl e getting out and not paying for their taxi but the regulation wont let go with out paying our our nct 50 euro and then 125 for the sicker on the window and if any of the window get broke we have to pay more for a replacement sticker 50 euro they took the law out for the sticker on the roof sign and we have to pay 15 if we can order it off the website if not we have to pay 20 on the phone that not including the renewel of your on psv the cost of it and pay our tax and bookeeper and account before their any money made for a normal everyday living food heat cloths dieseal morgage children school and so on all i can say to the people that dont know the trade like kathleen doyle try to work a taxi before you try and change things and comment about it plz

    Reply

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