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Over 1,800 complaints over household charge letters received in error

So far, 35,750 letters have been issued by local authorities.

A creative anti-Household Charge banner from April protests in Galway
A creative anti-Household Charge banner from April protests in Galway
Image: Niall Carson/PA Wire/Press Association Images

THE FIRST SET of letters reminding homeowners to pay the Household Charge were sent out last week but some people who have already paid the €100 fee also received mail.

The Local Government Management Agency (LGMA), the bureau in charge of the collection of the payment, told TheJournal.ie that about 1,800 calls had been received in relation to properties that have already been registered.

A spokesperson explained that “as the letters are generated based on address matching – and other criteria – across databases, there will be some instances where matches will not be found”.

She said an example of this could be where addresses are entered differently on two separate databases.

Altogether, 37,750 letters have been sent by local authorities to remind homeowners to pay the charge as the deadline was 31 March. The correspondence also details the penalties of between €11 and €14 that will be incurred because of late payment.

To date, 957,733 properties have registered for the charge, while a further 17,607 have been granted waivers. According to the LGMA, money still continues to be paid daily.

The reminder letter was sent out to homeowners around the country with details taken “from a sample set following an initial data comparison between the Household Charge database and other databases as set out in the Act“, including the Property Registration Authority, Revenue Commissioners, Social Protection and ESB Networks.

The process of analysing data to identify more householders who have not yet registered for the charge or a waiver is still being undertaken by the LGMA.

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