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Mark Stedman/Photocall Ireland

You could soon be checking into hotels with just a QR code

The Jurys Inn Hotel Group is to pilot a new system where customers collect their keys from a mobile kiosk.

A NEW METHOD of checking into hotels using just a QR code is to be piloted by the Jurys Inn Hotel Group.

The scheme, already active at one of the group’s hotels in the United Kingdom and in other hotel around the world, allows guests to “bypass the front desk entirely” by picking up their keys from a mobile kiosk in the hotel.

Guests do this by scanning a QR code which has been sent to their phone, having confirmed their arrival times via text or email ahead of their arrival.

The move is a response to a large increase in the number of bookings made on mobile devices.

“Our customers are increasingly using mobile devices to make bookings so it is important we adapt our services in line with this changing consumer behaviour,” Group Marketing Manager Suzanne Cannon said.

Between 2012 and 2013, the hotel group saw the number of customers making bookings from mobile devices increase by 80 per cent, with visits to the hotel’s website increasing by 110 per cent in the same period.

The hotel group aims to roll this service out to 31 hotels in across Ireland, the United Kingdom, and in Prague.

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19 Comments
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    Mute 1 Human Being
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    Feb 3rd 2014, 1:32 PM

    Robots taking are jobs again. Down with robots.

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    Mute Jeremy Usbourne
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    Feb 3rd 2014, 1:35 PM

    Those robot workers have robot families too you know!

    Besides, it won’t be long before our fancy, pensioned robots find themselves replaced by cheaper foreign robots.

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    Mute Daisy Chainsaw
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    Feb 3rd 2014, 1:46 PM

    Probably only replacing Scambridge “interns” anyway

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    Mute Mark Stewart
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    Feb 3rd 2014, 1:49 PM

    They took our jobbbbbs!

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    Mute Ciaran Cullen
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    Feb 3rd 2014, 2:20 PM

    Day tik er jeerbs

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    Mute Michael Carty
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    Feb 3rd 2014, 4:54 PM

    Pleasurebots?

    1
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    Mute Stephen
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    Feb 3rd 2014, 1:28 PM

    It’s already working here, apartments in Carrick on Shannon operate this way, great success, cheap but also very clean. Hotels in European cities operate this way too but with no reception at all, it’s grand until there is a problem with the code to collect the key and then it’s not so cool!

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    Mute Keith Barr
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    Feb 3rd 2014, 1:57 PM

    And Skynet gets a little bit more real every day

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    Mute Claire Kelly
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    Feb 3rd 2014, 1:48 PM

    Some Premier Inns have a similar system. You put the card you booked with in the machine and your keys are given like a ticket machine when the booking is confirmed.

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    Mute damian
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    Feb 3rd 2014, 1:53 PM

    Yeah the Premier Inn kiosks are very good. Used them at the new Premier Inn at Heathrow a couple of years ago…. It felt great to use it, as the queue at the check in desk was massive! (Heineken Cup Final Weekend 2012, hotel full of supporters)…

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    Mute brian magee
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    Feb 3rd 2014, 8:07 PM

    Pity the beds in premier inns are covered in plastic like bed sheets and are really uncomfortable

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    Mute damian
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    Feb 3rd 2014, 8:17 PM

    Didn’t find anything at all wrong with them. Stayed in them a few times and the bed has always been really comfy…

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    Mute Sean P
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    Feb 3rd 2014, 1:33 PM

    In common use on European motorway hotels/motels.
    Safe as no cash is kept and staff won’t be threatened.

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    Mute Daisy Chainsaw
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    Feb 3rd 2014, 1:46 PM

    “staff won’t be threatened.”

    Or employed.

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    Mute Limerick Soviet
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    Feb 3rd 2014, 2:50 PM

    Can A&Es do the same? I’m in bed here, my meniscus is gone completely, waiting on a taxi to go to A&E, wouldn’t it be great if i could book in and get the taxi a few minutes before my name was called.

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    Mute Michael
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    Feb 3rd 2014, 2:18 PM

    Free advertising for Jury’s? Slow or no news day?

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    Mute Jason Davis
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    Feb 3rd 2014, 5:20 PM

    Ah no, a report on a tech development that is consumer friendly

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    Mute Steve M
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    Feb 3rd 2014, 6:59 PM

    Another human to human contact that will disappear in time….in 50 years time how much human interaction will there be? And with less people needed to do jobs and the worlds population growing, what will everybody do?

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    Mute Peter Dunne
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    Feb 3rd 2014, 2:49 PM

    Land of 1k ram welcomes

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