SOME SUPERMARKET CHAINS in the United States have decided to scrap self-service checkouts – once considered the ‘way of the future’ – in favour of good old-fashioned human contact at the tills.

Big Y Foods, which has 61 locations in Connecticut and Massachusetts, has become the latest of a list of supermarkets to announce the phasing-out of self-serve lanes. The company says research shows customers generally prefer traditional cashier-staffed lanes, finding them more convenient – and, often, even quicker than self-service points.

What do you think : should self-service checkouts be scrapped in Ireland?

Poll Results:

No, there should be an option to use them (1214)

Yes, they should be removed entirely (628)

No, there should be more of them (516)

I don't know (42)

Yes, they should be removed entirely
No, there should be an option to use them
No, there should be more of them
I don't know

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Poll: Should self-service checkouts be scrapped?

Poll Results:

Read: US supermarkets move to scrap self-service checkouts>

Making a difference

A mix of advertising and supporting contributions helps keep paywalls away from valuable information like this article. Over 5,000 readers like you have already stepped up and support us with a monthly payment or a once-off donation.