#Open journalism No news is bad news

Your contributions will help us continue to deliver the stories that are important to you

Support The Journal
Dublin: 5°C Sunday 16 January 2022
Advertisement

Poll: Should self-service checkouts be scrapped?

Some supermarkets in the US have announced plans to phase out self-service checkouts in the name of customer service – do you think stores in Ireland should follow suit?

A row of self checkout lines are available at a Big Y supermarket in Manchester, Connecticut.
A row of self checkout lines are available at a Big Y supermarket in Manchester, Connecticut.
Image: Jessica Hill/AP/Press Association Images

SOME SUPERMARKET CHAINS in the United States have decided to scrap self-service checkouts – once considered the ‘way of the future’ – in favour of good old-fashioned human contact at the tills.

Big Y Foods, which has 61 locations in Connecticut and Massachusetts, has become the latest of a list of supermarkets to announce the phasing-out of self-serve lanes. The company says research shows customers generally prefer traditional cashier-staffed lanes, finding them more convenient – and, often, even quicker than self-service points.

What do you think : should self-service checkouts be scrapped in Ireland?


Poll Results:

No, there should be an option to use them (1214)
Yes, they should be removed entirely (626)
No, there should be more of them (515)
I don't know (41)




Read: US supermarkets move to scrap self-service checkouts>

About the author:

Read next:

COMMENTS (57)