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Dublin: 12 °C Wednesday 22 May, 2013

Childline receives record number of calls on emotional abuse

Powerful new video from ISPCC highlights damage caused by verbal abuse.

Image: ISPCC via YouTube.com

THE CHILDREN AND young people’s helpline, Childline, has said that more than 54,000 calls made to its service last year related to emotional abuse suffered by children.

The ISPCC – which runs Childline – released the statistic today and said that it had a record number of calls to the service. However, over 38 per cent of calls to the 1800 66 66 66 number are going unanswered because of a shortage in resources. The ISPCC quantifies this as “800 voices a day not being heard”.

Other stats from their 2011 report shows that Childline receives:

  • over 2,360 calls and messages per day
  • 839,258 calls received
  • 23,536 texts, emails and one-to-one web chats received

The latest ISPCC campaign, launched today, focuses on the issue of emotional abuse. ISPCC chief executive Ashley Balbirnie said taht:

Emotional abuse undermines confidence and self-worth and can have a detrimental impact on a child. To highlight this, the ISPCC have launched the ‘Children believe what they are told’ campaign. Following on from our Anti-Bullying Week, and the reaction to this from schools, parents and young people nationwide, we know that words can leave deep scars that can have a lasting negative impact on children’s self-esteem.

The Ogilvy-produced video below aims to highlight the damage of emotional abuse. Do you think it’s effective? See here:



(via ISPCC/Youtube)

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Comments (30 Comments)

  • have chills down my spine :( i know we all give out but why would you namecall your child?

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  • It’s amazing how people pass it on from one generation to the next. If you’re in that cycle, break the cycle forever.

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  • Ispcc get no funding from the government at all.. How wrong is that..

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    • According to their website (www.ispcc.ie) the ISPCC receives 10% of their funding from the government. In 2011 that was about 500k. Of course, it’s never enough for any charity.

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  • I was on the luas last year and a woman called her kid who was no more than 4, a c*nt. I flipped and said there was no need to call him that. She started asking me if I had kids and said how dare I tell her how to raise her kid. A few ‘chung wans’ started backing her up saying how dare I tell her how to raise her kid. I told her she was lucky to have him and that what she called him would shatter his self esteem. She eventually got off and when her kid walked passed me, I told him that he was a great kid and dont let names hurt him. When she was gone,5 randomers said fair play to me. Thats all well and good but no sign of them backing me up! I often wonder how that little lad is, bless.

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    • Note you were left to your own devices by the hurlers on the ditch but once the moron of a mother got off you got all the backing you needed fair dues to you for expressing your dissatisfaction that poor little mite must have a dreadful life

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    • To be honest, it was like reflex, I stupidly didnt think about it but a mate asked me if I regretted it, I dont, and would I do it again, I would. I abhore child abuse. If you dont want to be a parent, then dont have kids but if you go ahead and have them, be the best parent you can be. Positive renforcement all the way. Irish people have low self esteem, now we know why.

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    • Good for you. With any luck, the kid will remember that odd occasion when a lady on the bus said he was great. I hope it sticks.

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  • How anyone can physically or emotionally hurt a child goes beyond all human reason…that’s a very good video in that it shows how much a child will take on board what is said to them by an adult they ‘trust’ and the very deep hurt is causes…some people shouldn’t be blessed with a dog let alone a child.

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  • Heartbreaking ….

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  • Fagan's 21/05/12 #

    It’s the grinding that gets to people, it sands down anything resembling self esteem, leaves a hollow.

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  • Over 2000 calls a day? That’s not a problem. That’s a f’in crisis! You wouldn’t get that over a swine flu outbreak but yet it seems perfectly acceptable to read those numbers when it comes to children. The Ministers for Children has a lot to answer for themselves ( snr and Jnr) for letting this get to the level it has with no support for Childline. Childline is effectively doing the HSE’s job for them. I can’t feel bad enough for those kids in that situation.

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  • It should be illegal to physically assault a child. It’s illegal to physically assault everyone else.

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    • A smack never hurts anyone. We used to get a good slap across the arse when we were bold and it did us the world of good. When I see some of the brats in Dunnes of a Saturday afternoon screaming and crying because they cant have a new DVD I always wish the parents would give them a slap across the arse.

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    • Aleo 21/05/12 #

      Well said, Leila. As James Darmody has just illustrated, violence breeds violence, with additional ignorance.

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  • Very effective imho, heartbreaking is the word alright.

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  • just seen this ad on telly for the 1st time. so sad :(, how anyone could talk to the children like that is beyond me.. some real ugly people in this world :(

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    • It happens and sorry to say its still happening since I was a child and emotionally abused by my teacher for three years. I remember one phrase that sticks out ” you’re thick and will never amount to anything in life”. I was 10yrs old. I sometimes still feel inadequate. I may come across as intimating sometimes now but this is just my exterior protecting myself i guess. Inside I’m soft and I hate confrontation. I’ll hate that man forever and I’m disappointed that there wasn’t any support in those days in the community. I started school in 1979. We have come along way since then, but it’s vital that it isn’t happening behind closed doors in the home. This is why ISPCC is great. They should be funded by the government. So many kids bottle things up unless they have somebody they can trust to turn to. Sorry Rant over.

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  • It’s not always bad parenting.

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  • louise 21/05/12 #

    Posted wrong number on this article it’s 1800 66 66 66

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  • A lot of this is drink related and I fear many mothers are too afraid to step into unknown territory without their partner and to not over complicate things they wrongly just put up with it. Some people need a good old fashioned kick up the arse!

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  • I don’t believe there’s such a thing as a bad kid, just bad parenting.

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  • The ISPCC receive 10% funding but the Childline service receives zero, how wrong is that :(

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  • Fair Play to the Child Protection Group who made the ad, as for the the comments, stop pontificating you all guilty at some stage. Actually come to think of it, I never talk to my kids like that. There are some times I could explode but thanks be to god I never resorted that…..

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  • Strangely enough in work today a young mum who sounded Eastern european gave her poor little son an almighty crack across the face he was no more than four or five and his sobs could be heard across the store. I did throw this woman a look of disgust but knew instinctively that passing comment would only probably cause more harm to this little lad.. Heartbreaking :(

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