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beyond capacity

The Cliffs of Moher had record visitors last year - but facilities are barely coping in peak season

The attraction has tried discounts to encourage groups to come at less busy times.

THE CLIFFS OF Moher attracted a record 1.4 million visitors last year – but facilities struggled to cope with large volumes arriving at popular visiting times.

The Clare County Council-owned Cliffs of Moher Visitor Experience attracted just over 175,500 additional tourists last year, representing a 14% increase on the total visitors for 2015.

In 2014 – the year the attraction first broke the million-visitor mark – an off-peak, pre-booked service was introduced to encourage large groups to arrive outside the peak visiting hours between 11am and 4pm.

However, tour operators responsible for designing group itineraries were slow to avail of the offer. Only last year did off-peak tours truly come into effect.

Cliffs of Moher director Katherine Webster attributed the record numbers last year to the uptake in off-peak visits and extended opening hours during the summer.

She said dealing with rising numbers is “not without its challenges” and acknowledged that the facility has “faced capacity issues during peak times throughout the season”.

“The majority of people look to visit between 11.00am and 4.00pm, and consequently, our facilities have at times struggled to cope with the numbers during the peak season,” she said.

Cliffs of Moher Visitors Centres The Cliffs of Moher Visitor Experience Eamonn Farrell / Photocall Ireland Eamonn Farrell / Photocall Ireland / Photocall Ireland

Sun sets

Referring to the slow uptake in off-peak group visits, Webster said: “It takes time for tour operators to be able to change their itineraries.”

The attraction also enticed solo travellers to come at quieter times by encouraging them to watch the sun set at the cliffs.

Webster said this “favours those visitors who stay locally. We will continue with these initiatives and others into 2017.”

As a result of the off-peak initiative, visitors for December were up more than 50% on 2015′s figure. However this number may be skewed by low, and therefore highly volatile, visitor numbers during the winter.

The US market represented a quarter of all visits to the attraction. Interestingly, the German market overtook domestic Irish visitors as the second-biggest market.

“We have also seen higher than average growth from Spain, Australia, China, Poland and India,” Webster said.

Three other Irish attractions saw more than one million visitors last year: The Guinness Storehouse, the busiest attraction in the country, Dublin Zoo and the National Aquatic Centre.

Written by Conor McMahon and posted on Fora.ie

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