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Former TalkTalk workers get a €2.6m EU grant

The grant will help retrain 432 former call centre staff and get them back into employment.

File image.
File image.
Image: Andrew Milligan/PA Archive/Press Association Images

THE 432 FORMER staff of TalkTalk, a broadband call centre that was based in Waterford, will receive a €2.6 million grant from the European Globalisation Fund.

The EGF was set up to help get people back into employment following dismissals “because of changing world trade patterns”.

At the beginning of September last year, management at TalkTalk told 575 workers at the centre that operations would cease – giving staff just 30 days’ notice.

The company decided to move their operations to three companies outside the EU and cited growing online contact with customers as one of the reasons behind a drop in demand for call centre services.

The EU grant comes weeks after the European Parliament approved €5.4 million in funding to retrain the former TalkTalk call centre staff.

MEPs voted to allocate the funds from the European Globalisation Adjustment Fund, after an application from the Irish government.

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Payments from the EGF were also made to workers in France, The Netherlands, Spain and Sweden out of a total amount of €25.3 million.

Read: Government to apply for EU grant for TalkTalk staff >

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