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Dublin: 1 °C Wednesday 26 February, 2020

Customers complain over widespread Vodafone broadband outage

Vodafone has confirmed that there was an issue with the provider’s fixed broadband this morning.

VODAFONE CUSTOMERS TOOK to social media to vent their frustration following a broadband outage this morning.

Vodafone has confirmed that there was an issue with the provider’s fixed broadband that affected some of its customers, but that normal service has since been resumed.

“Vodafone Ireland became aware of a fixed broadband issue this morning that affected some of our customers,” a spokesperson said.

“Our engineers have been working since then to fix this issue.

This issue has now been resolved and regular service is back in place. We apologise for the inconvenience caused.

Vodafone customers took to Twitter from early this morning to report outages at different locations across the country.

People reported issues with the fixed broadband in Dublin, Cork, Sligo, Offaly, Wexford, Galway and other areas.

People also expressed frustration at the long wait times on the provider’s customer care helpline and the fact that no reply came from Vodafone’s Twitter account.

The Vodafone Twitter account is online from 10am to 6pm Monday to Friday.

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About the author:

Cormac Fitzgerald

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