Readers like you keep news free for everyone.

More than 5,000 readers have already pitched in to keep free access to The Journal.

For the price of one cup of coffee each week you can help keep paywalls away.

Support us today
Not now

Vox pop: How good is customer service in Ireland?

Do Irish businesses understand good customer service? Or do they want your money without offering any frills? Here’s what you said.

Image: Aidan Jones via

LAST WEEK, WE brought you details of a search for Ireland’s friendliest business.

The Junior Chamber International (Ireland), a development organisation for young people, is running a competition to find Irish businesses that go that little bit further “to survive and thrive”.

Our friends at TheLineIreland have taken to the streets to ask what Irish people think of customer service in this country. This is what you told them:

What do YOU think? Is customer service good in Irish businesses in general…

Poll Results:

No, it's dreadful (305)
It's average (214)
Yes, people try their best (80)

Making a difference

A mix of advertising and supporting contributions helps keep paywalls away from valuable information like this article.

Over 5,000 readers like you have already stepped up and support us with a monthly payment or a once-off donation.

For the price of one cup of coffee each week you can make sure we can keep reliable, meaningful news open to everyone regardless of their ability to pay.

About the author:

Read next: