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Saturday 3 June 2023 Dublin: 14°C

# Passport Office

Last year
2022
# passport problems
'Spare me the apologies': Delays and missing birth certs among complaints about Passport Office
Details of people’s experiences after applying for a passport were released under FOI.
# Delays
Nearly fivefold increase in the number of complaints to the Passport Office this year
Complaints relate to the long delays as well as citizenship issues.
# Passport Office
Family miss out on meeting the Pope due to passport delays
The Taoiseach said it must be very distressing for the mother and her four children who did not make their flight today.
# Delays
Passport Office 'upscaling' to respond to massive increase in demand, says Coveney
Last month, 170,000 passports went out successfully, said Minister Simon Coveney.
# passport delays
'Significant delays' in processing new passports caused by a surge in demand
First-time passport applications and children’s passports, particularly for foreign-born children are seeing the longest delays.
All time
# Passport Office
Woman's passport renewal in limbo after a five-month Covid delay, a tech glitch and 'no one to help'
The Galway woman is planning to leave the country next month, and has waited five months for her 10-year-old son’s passport to be renewed.
# minister for foreign affairs
Cabinet to consider making Passport Office an essential service amid backlog of 90,000 requests
About a third of the Passport Office staff are currently working on site.
# level 5
'Enough is enough now - I need my passport back': Months of frustration as Passport Office backlog stands at 83,000
Applicants who submitted documents as far back as November and December are still waiting to get them back.
Passport Office to begin processing some applications as categories of 'reasonable excuses' for travel expanded
Passport Office unable to say when people who sent their passport in pre-lockdown will get it back
# level 5
Passport Office to begin processing some applications as categories of 'reasonable excuses' for travel expanded
People have expressed their frustration at having to wait since Christmas for their passport application to be processed.
# level 5
Passport Office unable to say when people who sent their passport in pre-lockdown will get it back
The Passport Office has said it won’t resume normal service until the end of Level 5 restrictions.
# Public Services Card
Pulling mandatory PSC for passports had 'whole of government repercussions', civil servants warned
New documents have shown how the Passport Office considered its options before pulling the PSC as a mandatory requirement.
# citizenship by descent
New team established to process major increase in citizenship requests from foreign-born citizens
The number of foreign-born citizens seeking an Irish citizenship has more than trebled in three years.
# Passport Office
Making PSC mandatory for all passport applications would have meant 'significantly' longer waiting times
The Department of Foreign Affairs was unwilling to make it a requirement.
# CONSTITUENTS
Tánaiste says TDs using their offices for passport deliveries is 'unhelpful'
Coveney insisted it is not quicker for people to go through their TD compared with applying online or through the normal channels.
# Complaints
Lost documents and damaged marriage certs: The things that get people angry at the Passport Office
In the first six months of this year, the office received more than 500,000 applications.
# Passport Office
Parents to be able to renew their children's passports online by end of the year
Significant improvements are planned at the Passport Office.
# summer peak
TDs inundated with requests for passports due to the summer backlog
TDs can make representations to the Passport Office on behalf of distressed constituents whose passport applications are taking longer than expected.
# Holiday Plans
A missed wedding and missed phone calls: Passport Office apologises for delays
It is “a matter of immense frustration” for staff that it’s taking longer than planned to process some applications, the Public Accounts Committee has been told.
# Logjam
People urged to renew their passports online as seasonal surge leads to significant delays
The passport service has hired more than 200 extra staff to deal with the backlog.
# Passports
Politicians made nearly 5,000 representations to the Passport Office on behalf of their constituents
Five TDs – including a minister – made over 100 representations to the Passport Office on behalf of individuals in the last two years.
# Jet Setting
70,000 passport applications outstanding - and staff numbers have almost doubled to handle backlog
Last year saw a record-breaking number of passport applications.
# internet machine
'No unnecessary journeys' - People urged to renew passports online rather than trekking to a Garda station
An online renewal facility for passports has been in place since March.
# get it in early
Concern in Passport Office as 66,000 applications outstanding (and the number's growing)
The number of applications outstanding has been consistently on the rise in recent times in the wake of the Brexit vote.
# passport jazz
This Limerick lad's video will resonate with anyone who's been on hold with the Passport Office
That sultry, seductive music!
# LEAVING THE EU
Passport Office costs rise by €4.3m following Brexit vote
Almost 65,000 people in Britain applied for an Irish passport last year, a 42% jump.
# surge in demand
One concrete benefit of Brexit: The Passport Office is hiring extra staff
230 temp staff are being hired to deal with the post-Brexit vote surge.
# factcheck
FactCheck: No, this photo does NOT show a mad rush for Irish passports in the UK
TheJournal.ie’s FactCheck takes on a misleading words-and-picture combo doing the rounds today.
# Brexit
There's been an increase in queries about Irish passports today
People have been contacting the Passport Service to ask if they are entitled to a passport following the Brexit result.
# high flying kids
Here are the most popular baby names on Irish passports
The Foreign Affairs Minister expressed his disappointment that Charlie has dropped two places since 2013.
# On the Move
Dublin's Passport Office to move next year
New offices in Dublin city centre are being sought by the Department of Foreign Affairs.
# Passports
PICS: This is the new-look Irish passport
All passports issued from 3 October will have this new design.
# ID cards
Over 263,000 Public Services Cards issued to social welfare claimants
The card aims to provide public service providers with a verification of an individual’s identity, particularly those collecting social welfare payments and using the Free Travel Pass.
# News Fix
Here’s What Happened Today: Wednesday
Everyone’s talking about the lucky escape for tall ship passengers in Kinsale, Labour’s troubles and the royal baby’s name.
# criminal investigation
Second Passport Office employee released without charge
Two people were being questioned at garda stations as part of a criminal investigation into passport fraud.
# criminal investigation
Two Passport Office employees questioned in passport fraud investigation
The investigation began in May when irregularities were found in the issuance of two passports.
# Passport
Automatic service would remind people when their passport is expiring
The Passport Service is looking at the possibility of implementing an automatic reminder service that would alert passport holders by text or email that their document is due for renewal.
# Passport
Have you checked your passport lately?
We’re all going on our summer holidays….. IF your passport is in date. You’re being urged to check before you travel.
# Holliers
Holidaymakers urged to ensure passports are valid
Those going abroad this summer have been reminded to ensure their passports are valid and in date.
# Penny Pinching
Government saves €2million in rent reductions
State agencies have secured reductions on 32 properties – including one whose rent was slashed by more than €1million.
# Passport
Passport office getting average of 250 applications a day
Demand rules out any chance of an on-the-spot services for new passports, says Tánaiste.