We need your help now

Support from readers like you keeps The Journal open.

You are visiting us because we have something you value. Independent, unbiased news that tells the truth. Advertising revenue goes some way to support our mission, but this year it has not been enough.

If you've seen value in our reporting, please contribute what you can, so we can continue to produce accurate and meaningful journalism. For everyone who needs it.


All time
Petrol prices: Consumer watchdog receives almost 200 complaints in two weeks
Taoiseach says fuel price gouging 'morally reprehensible' as watchdog receives 25 more complaints
EU experts to discuss Genrui antigen tests after people report hundreds of false positives
One in three people plan to borrow to fund their Christmas spending this year
Watchdog orders shop to refund customers who never received PS5 consoles bought last year
Shoppers being warned to protect themselves from rogue traders in lead up to Christmas
No sanctions against car insurers over alleged pricing practices despite five-year probe
Car insurers set to introduce new compliance measures following CCPC investigation
Customers still waiting for refunds after PS5 consoles were not delivered before Christmas
CCPC rejects plans by four Irish banks to set up an industry-wide quick payment app
Ticketmaster to remove exclusivity clauses from contracts with venues after agreement with regulator
Ticketmaster commits to addressing regulator concerns but denies breaching competition law as part of lengthy probe
Safety watchdog releases nightmarish photos of toys being destroyed as warning to parents
Consumer body alleges several car insurance firms were involved in anti-competitive 'price signalling'
Businesses warned they must act independently when setting or increasing prices
Consumer watchdog warns about hand sanitisers and other products that 'are not fit for purpose'
Parents urged to throw out choking hazard baby teethers sold through AliExpress
'Smoke was coming from the door': Customers without washing machines for two months after Whirlpool recall
More customers left out-of-pocket after reappears amid ongoing investigation
Consumer watchdog issues warning about controversial tech retailer
Black Friday shoppers warned to be aware of their rights as watchdog expects surge in requests for help
'Loyalty is no longer rewarded': Consumer watchdog to look at impact of 'loyalty penalties' imposed by insurance companies
Consumers warned about how Brexit could impact online shopping
Dodgy phone chargers and sunglasses among 34,000 products seized before they could be sold
Consumer watchdog to probe pricing of public liability insurance
'Unfair' language in nursing home contracts led residents into terms they would never agree to
Smyths Toys issue recall of toy doll due to level of phthalates the products contain
House of Fraser won't be honouring or reissuing Irish gift cards (but it is reissuing British ones)
Need to return a Christmas gift? Here's your chance to ask an expert about it
Competition watchdog launches investigation into MCD Productions sale
Consumer watchdog investigating restaurant body over 'no-show' diners campaign
Lots of us often shop online but most don't know our rights - so, what should we know?
Got a question about your online shopping rights this Black Friday? We'll put it to an expert
Is switching my mortgage worth the hassle? We put your questions to a consumer expert earlier today
'Consumers have little or no power': CCPC expresses concerns over unregulated Irish waste market
A study this week found that we don’t understand PCP finance. So here it is explained
Poll: Should restaurants bring in penalties for ‘no-shows’?
Competition watchdog to further investigate mooted Irish Times takeover of Irish Examiner
Aldi Ireland recalls mini fryers due to electrical fault
Competition officials are virtually powerless to police a €700m car loan market